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Reviews of The Harbour

3.5 out of 5
The Harbour
North Quay Hill, Newquay, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 189 reviews" "
Rating 8 - Good. 44 out of 189 reviews" "
Rating 6 - Okay. 11 out of 189 reviews" "
Rating 4 - Poor. 2 out of 189 reviews" "
Rating 2 - Terrible. 4 out of 189 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot fault anything about my stay The host - Aaron was so helpful and even went out of his way to drop me off at my party venue in the evening. Exceptional!
Stayed 1 night in Dec 2023

4/10 Poor

nigel

Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Almost Perfect
10 out of 10 for everything breakfast & evening meals top notch Almost perfect what would make it perfect would be a fridge in room But in our room Dove 1 the only place a fridge would fit would be under TV other than that perfection from view to service. Food outstanding
Stayed 1 night in Aug 2023

6/10 Okay

Marc

Business traveller
Dissatisfied on many levels.
I think the place could do with a make over, glass of water left on bedside cabinet,chair on outside balcony broken (rotten) ,banister very sticky and carpet dirty.Restaurant disappointing,fish over cooked and none of the salt sellers worked as they were damp.Over all very overpriced, for what was on offer.
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room fabulous views attentive and friendly receptionist Some Noise from an extractor during night Lovely restaurant and luckily Pam managed to get us a table at b short notice which was much appreciated
Stayed 1 night in Jun 2023

8/10 Good

Barthiar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming friendly staff Location is great and the view is beautiful looking over the harbour
Stayed 3 nights in Jun 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Great location, quiet with awesome views of the sunrise from the balcony. Friendly staff, good breakfast options included
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend will use again
Room was a little dated but added to room Character staff were great room was great breakfast was great views were amazing
Stayed 1 night in Dec 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Had a lovely two night stay with my partner, and the only thing missing was the warm weather. Food also excellent. Will be booking again.
Stayed 2 nights in Dec 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but difficult parking
Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many good things about this hotel. The view from the room, the welcome from the pleasant staff and the breakfast was lovely. The room and En-suite facilities are cramped but clean and comfortable. What spoilt my stay was being charged £25 for my small, accompanying dog - £25 is frankly ridiculous. Most hotels do not charge and those that do the usual fee is £5-£10 - I have never paid this amount.
Stayed 1 night in Aug 2022

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
On Tesco points, superb. Everything just superb. Great staff too, just so helpful. Cannot wait for a return stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was absolutely beautiful - straight over the harbour beach. My son was excited to be able to watch the seals and the fishing boats. The room was also gorgeous and perfect for us as a family of 4. Lovely to be able to sleep while listening to the waves. Breakfast was also amazing - we will definitely be back!
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location
Rooms small but view from balcony makes up for it. The staff are fabulous from kitchen to front of house, nothing was too much trouble. Great location.
Stayed 4 nights in Jul 2022

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Barney

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Imran

Stayed 2 nights in Jun 2022

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Mark

Stayed 1 night in Jan 2022

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to highly recommend!
Aaron and the staff at the Harbour Hotel are always very welcoming. It is a lovely place to stay, the food is great and the views over the harbour, bay and beaches are absolutely amazing.
Stayed 1 night in Jan 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful few days at The Harbour
The welcome my parents received was warm & sincere, the room was clean & comfortable, attention to detail was superb and the care & consideration shown to my parents by the management & staff was very much appreciated. The breakfasts were beautifully presented and of the highest quality.
View from restaurant
View from restaurant
Stayed 2 nights in Oct 2021

2/10 Terrible

Gary

Stayed 3 nights in Oct 2021

10/10 Excellent

Germaine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting right on the Harbour front was fantastic. Amazing views.
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST ROOM EVER - no way 4 star hotel
No receptionist - no one to pick up the phone Nasty dirty, shabby dark brown carpets in hall way No blinds/ nets at the patio doors so had to sit in the room with lights on for privacy.next door could see us on the bed when curtains open and as there was only 1 chair - that’s where we had to sit !!!! No bed side tables as the room was too narrow to fit them in Only one uncomfortable wicker chair in a room for two people No table No phone / no service No folder with house rules/ WiFi no./ breakfast times/ checkout info Had to stay under the duvet as room was soo cold Smallest TV ( 14 inch) for the smallest room Nowhere to put / open2 suitcases as under the bed was a spare pull out bed ( no room for that to open??!!) had to keep moving them out of the way to walk all of 2 steps from bed to door! The bathroom was THE WORST EVER SEEN!! Tiny hand basin could not wash face in as you would bang your head on the shelf above Nowhere to put toothbrush & paste Refused to use the smallest shower cubicle with fungus on tiles and very old electric shower once doors closed could not move inside!! No sanitary bags How do they get away with calling this 4 star??!! The only plus was the bed linen and towels were new and very white. The restaurant food & service was very good
Stayed 2 nights in Aug 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Vince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Robert

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fire stick for watching catchup and food is excellent
Stayed 3 nights in Aug 2021

6/10 Okay

Shahid

Travelled with family
Ok hotel, not good or bad
Was ok not great
Stayed 1 night in Aug 2021

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
Little gem
Lovely little place with great views, the food was amazing
Stayed 2 nights in Aug 2021

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Food
We had a lovely stay. friendly, amazing food. The only down fall was parking facilities, not any. Received parking penalty of £60 but that did not put a damper on our holiday.
Stayed 7 nights in Jul 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Anthony

Liked: Staff & service, property conditions & facilities, room comfort
Lovely, Lovely, Lovely.
Perfect location for walking into Newquay, Harbour, Fistral,Towan, Great Western and Tolcarne beaches. Breakfast was lovely, I would recommend the Granola but please give the bacon ago - that's lovely to 😉 Room compact, but big enough for me and the mrs - you dont spend to much time in any hotel room ?? Lovely view from the balcony, comfy bed, and powerful shower. Public parking available adjacent the hotel but limited to 5 spaces, there are more near by but could be a 5 minute walk if your unlucky.
View for breakfast.
View from balcony
Stayed 7 nights in Jul 2021

8/10 Good

Stephen

Liked: Room comfort
Disliked: Cleanliness
Amazing view - amazing food
Overall a good stay . The restaurant is fantastic , food superb and outside view amazing . Rooms are very tired , cleanliness needs improving - dirty coffee cup found on balcony and bathrooms could have used a once over . The view from the balcony is the best in Newquay - the hotel is missing things like letting you eat on your balcony or offering any type of room service - not even a menu for the restaurant in the room
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view off the balcony was amazing, we stayed in room 1 (dove), we had an enjoyable weekend.
Stayed 3 nights in Jul 2021

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2021

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiness
Extremely clean. Wonderful views over the harbour and coastline from our private balcony.
Stayed 2 nights in Jun 2021

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pre Christmas escape
wonderful stay hotel located above Newquay harbour beautiful views of harbour, beach and cliffs around Newquay plus you can watch the surfers from you balcony in your room. breakfast was nice and room was quiet. id fully recommend this hotel would be brilliant in the summer months
Stayed 3 nights in Dec 2020

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect!
Exactly what we wanted! Amazing views, balcony, romantic, lovely breakfast. We for sure will be back! We loved it!!
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Helen, Exeter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and location.Lovely and very helpful staff.Superb food.Almost forgot how awful the weather became! What a great discovery this hotel was!
Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Let down by selling a very small room as a double. Left after one night. Both sides of a bed should be accessible and not pushed up against a wall
Stayed 2 nights in Sep 2020