“Superb hotel for Eden Project visits”

This was a lovely hotel, only open one year and still more development to follow but this did not impact on the stay at all. The room was large with a great balcony, the food was delicious and plentiful and the spa was beautiful with a lovely pool, sauna and steam room, whirlpool and so on. There are several treatment rooms - the reflexology session was superb! I really must mention the friendly and helpful staff who really made the stay special. Thank you

“Wonderful hotel”

Only had one night here but it was really nice. Staff helpful, room was quite big, had own balcony and all nice and clean. Pool was really lovely.

“Would stay here again.”

Particular thanks and appreciation to Robyn (I think her name was) on Reception as she was so lovely, polite and nothing was too much trouble. Great hotel and good central location for exploring the whole of Cornwall.

“Lovely But!”

Only a one night stop over but thoroughly enjoyed our stay. Some minor issues however took the sparkle out of what otherwise would have been a great experience. The shower water didn't drain away and when i looked at the trap it needed cleaning plus the shower base around the drain hadn't been cleaned for a while. It sounded like there was a TV or radio on all night which spoilt a good nights sleep which seened to come from below or above us but we didn't have guest rooms there as we were in the White House Maud Smith room??? Every time we walked around the bedroom the wardrobe rattled (either raise it on feet or attach some rubber grommits to where the doors meet the frame? Taking breakfast at approx 9am we had to wait nearly 30 mins for our choice to arrive and this because we spoke to a waitress to chase it up. We loved the Pool and Spa area but the water in the pool seemed to have too much chlorine in it as it was too strong to swim under water without goggles. Otherwise the staff and welkcome was warm and friendly and the grounds lovely.

“Nice and relaxing place to stay”

The Hotel experience was very good the receptionist was very polite when we checked in and the staff in the restaurant explained the buffet etc they were a little slow at clearing away the crockery from our table other than that i can't fault it and the grounds were superb.