Classic Double Room, Ensuite
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Reviews of The Black Swan

4 out of 5
The Black Swan
Gweek, Helston, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 228 reviews" "
Rating 8 - Good. 71 out of 228 reviews" "
Rating 6 - Okay. 15 out of 228 reviews" "
Rating 4 - Poor. 7 out of 228 reviews" "
Rating 2 - Terrible. 5 out of 228 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter Charl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and it was enjoyable the people and my food was very good 👍
Stayed 1 night in Dec 2023

6/10 Okay

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
So much potential but...
A mixed review: Generous room, exceptionally comfortable bed, spacious shower. Friendly courteous staff, good food & drink. We chose The Black Swan as it was one of the few places which included breakfast in the price we paid. Alas we were let down on both mornings! The first morning was negated by a free main meal the following evening. The second, however, was a complete no show despite having arranged personally the specific time with the landlady the previous evening! We waited 45mins only for the place to stay in darkness. I have yet to receive any communication regarding this matter which is hugely disappointing. The fire door leading out from the accommodation was locked which is a significant worry as both windows in the room would not open.
Stayed 2 nights in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Nice village pub in rural picturesque spot. Very good beer, nice atmosphere. Room clean and tidy. Lovely staff. Menu of pub classics very nice fish and chips. Breakfast very good. Quirky village shop opposite had great range of local, gf, deli. A very friendly pub .
Stayed 2 nights in Oct 2023

8/10 Good

Belinda

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow this little place. Little gem
Lovely place. Lovely room with a massive shower. Plus the location is to die for. For the money I could not have expected it to be this fab.
Stayed 1 night in Oct 2023

8/10 Good

WINFRID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple clean comfortable room upstairs. Brief efficient check-in. Nice cooked English breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room. Great greeting in arrival Evening meal was fantastic, highly recommend the burger and breakfast was great
Stayed 1 night in Sep 2023

8/10 Good

GG

Liked: Cleanliness, staff & service, room comfort
Village pub.
Customer should be warned about the steep steps down to get from the car park to the pub or advised to unload at pub then park up.
Stayed 3 nights in Sep 2023

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Roger

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the bed being comfortable and the room and bathroom being clean. The remainder of the pub is pretty shabby. Meals were very poor too.
Stayed 2 nights in Aug 2023

2/10 Terrible

Steve

Travelled with family
Disliked: Staff & service, property conditions & facilities
Just awful - no concept of service in fact contemptuous gardens full of litter and broken glass overflowing ashtrays in garden tables and clearly been there for days. At £50 per night probably would not have complained but at £110 I it is disgraceful
Stayed 2 nights in Aug 2023

6/10 Okay

Steve

Travelled with family
Limited menu. And wine list. Great location
Stayed 2 nights in Jun 2023

4/10 Poor

Eileen

Stayed 3 nights in Jul 2023

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, property conditions & facilities
Gweek is beautiful
Stayed 11 nights in Jun 2023

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities
Owner only taken over pub 2 days before my visit and kitchen had been declared as unfit so no evening meal staff very friendly and room clean so no complaints but difficult to give a real assessment due to problems
Stayed 3 nights in Jun 2023

2/10 Terrible

DAVID

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We were looking for a quaint country getaway. This place fits the bill perfectly. Whether you want a base location or a quiet retreat this place is excellent.
Stayed 6 nights in May 2023

8/10 Good

Rita

Stayed 1 night in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pub feel
This is a real pub - simple but gets the job done . Nothing fancy and Qweek is a hole in the wall village. Not super convient but as close to the Lizard as you can get and other popular locations nearby. A classic rural driving experience getting there .Priced right . The room was simple but clean . Enjoy a pub experience
Stayed 2 nights in May 2023

8/10 Good

Jason

Stayed 1 night in May 2023

8/10 Good

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Excellent stay in a lovely pub
Stayed 1 night in May 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly pub with nice rooms. In a lovely position next to the tidal Helford.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome, nice room with good facilities. Food was excellent, served very quickly and obviously freshly cooked. Host was very friendly and runs a good pub/hotel.
Stayed 1 night in Feb 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service
Used as a base for a three day break to look around the area with a view to coming back later in the year.
Stayed 3 nights in Jan 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem!
A clean and friendly place to stay. Great food, delicious breakfast, lovely ales. The room was very comfortable. Would love to return some day...
Stayed 1 night in Nov 2022

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy bnb
Very friendly welcome. Even had a Vegan choice on the evening menu which we enjoyed. A comfy cottage best describes it. We stayed 3 nights bnb and would definitely go back again
Stayed 3 nights in Nov 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful if the room had a better wifi signal. Breakfast was a little slow- esp as there was only 3 to be served.
Stayed 1 night in Nov 2022

8/10 Good

Sarah

Travelled with family
Thé location was lovely, the pub itself was perfect, the food was incredibly tasty and so was the breakfast.
Stayed 2 nights in Oct 2022

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Guest House
Fabulous place to stay. More of a guest house than a B&B. The rooms are very comfortable and excellent bathroom facilities. Michael and his team do a great job.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stephen

Stayed 1 night in Sep 2022

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Good location for a weekend in Cornwall
Stayed 3 nights in Sep 2022

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely bedroom and on suite, clean, newly decorated, comfortable bed. The Pub downstairs was on busy corner of the village and needed a lot of tlc. Wedding reception took over the whole pub for one day and told it was closed and expect a lot of noise in the evening. Next morning had to wait for owners to wake up to serve our breakfast. Must have been a good do. Overall great value for money in a pub. Would stay again but hope no wedding reception had been booked next time.
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveller

Could be better
Stayed 1 night in Sep 2022

10/10 Excellent

Lynda

Liked: Cleanliness, property conditions & facilities, room comfort
Black swan
Our few days at the black swan was lovely.the water for the shower was lovely and hot .our breakfasts were good we ate a couple of times in the evening, a short walk from seal sanctuary well worth a visit.
Stayed 7 nights in Sep 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable modern room, beautifully presented.
Stayed 1 night in Sep 2022

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very kind owner Good food
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Bit disappointed as classed as a four star establishment which it isn't. The room we stayed in needed a bit of TLC . Not too sure but I think like most hospitality at present there was a lack of staff. One person was doing everything. We had no hot water in the morning which was rectified when we managed to speak to someone at breakfast but too late for us. Breakfast itself was fine.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 2 night break
Very enjoyable stay at the Black Swan Inn at Gweek. Nice clean room and a good size shower cubicle. Very clean throughout. Good choice of food and drink. Excellent and friendly staff.
Stayed 2 nights in Jul 2022

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay. Everyone was personable, friendly and efficient. Would happily return.
Stayed 2 nights in Jul 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine, very reasonably priced. Owner showed me to my room and I didn’t see him again as was out at the Minack theatre in the evening and he’d said when I leave just put keys through the door. Fridge in room and an assortment of food for my breakfast so all was good
Stayed 1 night in Jul 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, eat & drink !
Stayed 2 nights in Jun 2022

6/10 Okay

Robert

Travelled with group
Liked: Room comfort
Black Swansong
Comfortable bedroom but food was ordinary
Stayed 2 nights in Jun 2022

8/10 Good

Eric

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Good breakfast, nice staff. Very good bed. Clean room. The day we arrived, the shower was cold. When we told them, they turned the boiler on. The day after it was fine. We got back at 23.20 ish, and foudn the door was locked. But they heard us and opened the door for us. Otherwise all was well.
Stayed 1 night in May 2022

8/10 Good

Jeremiah

Stayed 1 night in Apr 2022

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Chill
Another lovely visit for a chill out few days
Ohhh Thai Mussels
Rum and Shrub
Gweek Classic Boatyard
Stayed 4 nights in Apr 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay.
Very nice and value for money.
Stayed 1 night in Apr 2022

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022