Superior Room | Egyptian cotton sheets, premium bedding, down duvets, desk

Reviews of Hotel Christian IV

3 out of 5
Hotel Christian IV
Dronningens Tvaergade 45, Copenhagen

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1000 reviews" "
Rating 8 - Good. 471 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful and friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Daniel, Seal Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the coffee/tea in the dining area all night long!
Stayed 1 night in Mar 2024

10/10 Excellent

Horacio

Stayed 1 night in Mar 2024

10/10 Excellent

Horacio

Stayed 1 night in Mar 2024

8/10 Good

Toby

Travelled with group
Liked: Staff & service
Lovely jubbly
Stayed 3 nights in Feb 2024
Response from Melina Musa on 4 Mar 2024
Dear Toby, Thank you for your feedback, and we appreciate your rating. We're glad to hear that overall, your experience was positive. However, we understand that the issue with the odor in your room's toilet impacted your stay, and we apologize for any inconvenience it caused.Your feedback is valuable to us, and we will use it to improve our services and ensure that similar issues are addressed promptly in the future. If there's anything specific we can do to enhance your experience during your next visit, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an even better stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

2/10 Terrible

Navita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We weren’t made an aware of the construction happening around the facilities. There’s an obstruction while entering the hotel along with construction at early hours. Upon entering the hotel, our sink and shower were not working - when they did, the water was dirty and brown. The staff were apologetic and did their best to fix it. Though when they did, the shower head barely had any pressure. After this, our toilet stopped working and could not flush. When we returned midday and asked reception if our toilet was fixed, they said it was but it was not. Maintenance came in while we were in the room. He did not knock and I was not dressed - made me feel incredibly unsafe. He did a temporary fix as it broke again the morning we were leaving. Overall a poor experience at this hotel - I would not recommend.
Stayed 3 nights in Feb 2024
Response from Melina Musa on 19 Feb 2024
Dear Navita, We sincerely apologize for the inconveniences you experienced during your stay with us. It's regrettable to hear that you were not made aware of the construction activities surrounding our facilities, and we understand the frustration this may have caused.We deeply apologize for the issues with the sink, shower, and toilet in your room. It's unacceptable that you encountered dirty water and low water pressure, as well as continued problems with the toilet. We understand the importance of a comfortable and functional room for our guests, and we failed to meet those expectations in this instance.Furthermore, we apologize for the lack of communication regarding the maintenance work in your room and any discomfort caused by the unannounced entry. Your safety and comfort are our top priorities, and we apologize for any lapses in our service.Please know that your feedback is incredibly valuable to us, and we will address these issues with our team to prevent similar occurrences in the future. We understand that this experience fell short of your expectations, and we sincerely apologize for any inconvenience and disappointment caused.We appreciate you bringing these concerns to our attention, and we hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there's anything further we can do to address your concerns or if you would like to discuss your stay in more detail, please don't hesitate to reach out. Thank you for sharing your feedback with us.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Denmark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Denmark but felt right at home at this hotel. The staff were amazing and always accommodating when you had a question. Shoutout to the front desk staff for providing us a bottle of champagne for my birthday. The rooms were clean and the area is so close to many tourist spots. Highly recommend if you are staying in Copenhagen.
Response from Melina Musa on 15 Feb 2024
Dear Guest, Thank you for your wonderful review! We're delighted to hear that you felt right at home during your first visit to Denmark at our hotel. It's always our goal to make our guests feel welcome and appreciated, and we're thrilled that our staff went above and beyond to ensure you had a memorable birthday celebration, complete with a bottle of champagne. We're also pleased to hear that you found our rooms clean and our location convenient for exploring Copenhagen's many tourist spots.Your recommendation means a lot to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a short walk from the station, we arrived to the hotel. Very friendly and helpful staff. Room was fine. Free tea and coffee in the restaurant 24/7. A lovely little lounge with a record player, that had some little treasures in terms of albums. Played some Sade and Depeche Mode whilst enjoying a coffee and working on laptop. Would book again
Stayed 2 nights in Jan 2024
Response from Melina Musa on 5 Feb 2024
Dear Clayton, Thank you for sharing your experience with us! We're delighted to hear that you had a pleasant stay at our hotel.It's wonderful to know that you found our staff to be friendly and helpful, and that you enjoyed the amenities in our restaurant, including the complimentary tea and coffee available 24/7. We're glad you had a chance to relax in our lovely lounge with the record player and enjoyed some great music while sipping coffee and working on your laptop.We're thrilled that you would choose to book with us again, and we look forward to welcoming you back for another enjoyable stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Melina Musa on 29 Jan 2024
Dear James, Thank you for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay. If there's anything specific you loved about your time with us or if you have any feedback to share, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

10/10 Excellent

sharon Helena

Travelled with family
Liked: Amenities
The hotel was ideally situated close to everything, the staff were very helpful and friendly.
Stayed 2 nights in Jan 2024
Response from Melina Musa on 22 Jan 2024
Dear Sharon, Thank you for your wonderful feedback!We're delighted to hear that you found our hotel ideally situated, close to everything. It's great to know that our staff's helpful and friendly service contributed to your positive experience.If there's anything else you'd like to share about your stay or if you have any specific preferences for your next visit, please feel free to let us know. We look forward to welcoming you back in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Melina Musa on 16 Jan 2024
Dear Andrew, Thank you for your fantastic rating! We're thrilled to hear that your experience with us warranted a perfect 5 out of 5. It's our constant goal to provide a memorable and enjoyable stay for our guests, and your positive feedback serves as a great encouragement for our team.We look forward to the opportunity of hosting you again and ensuring your next stay is just as exceptional. If there's anything specific you loved about your visit or any additional suggestions you'd like to share, we're always eager to hear from our valued guests.Thank you for choosing [Hotel Name], and we hope to welcome you back soon.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Hotel Christian whilst visiting Copenhagen for the Christmas Markets. Hotel was a good location, very walkable and nearby places to eat. Staff were always very helpful and knowledgeable. They helped organise a taxi to the airport and stored our luggage. Rooms were warm and clean. The lounge area was nice and felt comfortable sitting in the space :) Would recommend this hotel :)
Response from Melina Musa on 9 Jan 2024
Dear Hannah, Thank you for taking the time to share your positive experience at Hotel Christian during your visit to the Christmas Markets in Copenhagen. We're thrilled to hear that our convenient location, helpful staff, and comfortable rooms added to the enjoyment of your stay.It's great to know that you found our lounge area welcoming. We appreciate your recommendation and hope to have the pleasure of hosting you again on your future visits to Copenhagen.If there's anything else you'd like to share or if you have any specific preferences for your next stay, feel free to let us know. Safe travels, and we look forward to welcoming you back!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Melina Musa on 9 Feb 2024
Dear Thomas, Thank you for your perfect rating! We're thrilled to hear that you had such a wonderful experience with us. If there's anything specific that made your stay enjoyable or if there are any areas where we can further improve, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Leon

Liked: Cleanliness, staff & service
This is an old hotel in need of updating, but the location and staff make up for it.
Stayed 3 nights in Dec 2023
Response from Melina Musa on 2 Jan 2024
Dear Leon, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your feedback and are delighted to hear that our central location and staff made a positive impact on your experience.While we understand your observation about the need for updates, we want to assure you that we are continuously working on improvements to enhance our guests' comfort and satisfaction.Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future, providing you with an even more enjoyable stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Yauheni

Stayed 2 nights in Dec 2023
Response from Melina Musa on 2 Jan 2024
Dear Yauheni, Thank you for sharing your experience at Hotel Alexandra! We appreciate your positive rating and are glad to hear that your stay was enjoyable. If there are any specific aspects you liked or if there's anything we can improve upon, please let us know. We hope to have the opportunity to welcome you back in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and friendly
Convenient and close to town centre. Free tea and coffee in comfortable area downstairs. Decent sized room for 2, unlike a lot of hotels in the same area
Stayed 3 nights in Dec 2023
Response from Melina Musa on 15 Dec 2023
Dear Amanda, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel convenient, close to the town center, and appreciated the complimentary tea and coffee in the comfortable area downstairs. It's great to know that the room size met your expectations.If there's anything else you'd like to share or if there are specific preferences you have for your future visits, please feel free to let us know. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, special thanks to the lady at the reception desk!
Stayed 3 nights in Nov 2023
Response from Melina Musa on 11 Dec 2023
Dear Valued Guest, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had a lovely stay, and we appreciate your special mention of the lady at the reception desk. Our team strives to provide exceptional service, and it's rewarding to know that your experience was memorable.If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. We look forward to the pleasure of welcoming you back for another outstanding stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Melina Musa on 12 Dec 2023
Dear Brian, Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had an excellent experience during your stay. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Melina Musa on 6 Dec 2023
Dear Zsolt, Thank you for the perfect score of 10 out of 10! We're thrilled to hear that you had an excellent experience during your stay at Hotel Alexandra. If there's anything specific you loved about your visit or any suggestions you have for improvement, feel free to share. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Jack

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Melina Musa on 5 Dec 2023
Dear Jack, Thank you for your feedback and the rating of 8 out of 10! We appreciate you taking the time to share your experience. If there are any specific aspects you enjoyed or areas where we can improve, please feel free to let us know. We value your input, and we hope to have the pleasure of welcoming you back for an even better experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, short walk to attractions. Breakfast reasonable. Most uncomfortable beds ever- gave me back ache- I even tried sleeping on the sofa in the room- that wasn't much better. My 25 year old son also couldn't sleep due to the uncomfortable rock hard beds. Small towels and no way to dry them. I had previously stayed in a more expensive hotel in Copenhagen and it was well worth the extra- because if you don't sleep well and you ache the next day you can't walk for miles sight seeing and you're too tired to enjoy this wonderful city.
Stayed 3 nights in Nov 2023
Response from Melina Musa on 30 Nov 2023
Dear Philippa, Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback, and I'm sorry to hear that your stay was marred by discomfort related to the beds.It's disappointing to learn that the beds did not meet your expectations, resulting in discomfort and backache. Your comments regarding the small towels and the challenge of drying them are duly noted, and we apologize for any inconvenience caused.Our guests' comfort is of utmost importance to us, and we take your feedback seriously. We will certainly review the situation with our beds to ensure that future guests do not encounter similar issues.I'm sorry that your overall experience did not match your expectations, and I understand the importance of a good night's sleep, especially when exploring a vibrant city like Copenhagen.If there's anything specific you'd like us to address or if you have additional details about your stay, please feel free to reach out. We appreciate your feedback as it helps us continuously improve our services.Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location, friendly staff, warm and cosy rooms with strong shower. Free tea and coffee provided is excellent and just what you need after a long day sightseeing.
Stayed 2 nights in Nov 2023
Response from Melina Musa on 28 Nov 2023
Dear Gemma, Thank you for taking the time to share your positive experience! We're delighted to hear that you found our hotel to have a really convenient location, friendly staff, and warm, cozy rooms with a strong shower. It's fantastic that our amenities, including the complimentary tea and coffee, added to the comfort of your stay, especially after a long day of sightseeing.Your feedback is greatly appreciated, and we look forward to providing you with another excellent experience on your next visit. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel to stay in. It's in a great location for those looking to explore Copenhagen
Stayed 5 nights in Nov 2023
Response from Melina Musa on 27 Nov 2023
Dear Kristen, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found it to be a nice place to stay. Our team works hard to create a welcoming and comfortable environment for our guests.We're also pleased to know that you found our hotel to be in a great location, especially for those looking to explore Copenhagen. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share. We appreciate your support and hope to welcome you back for another enjoyable stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

2/10 Terrible

Andrew

Stayed 3 nights in Nov 2023
Response from Melina Musa on 17 Nov 2023
Dear Andrew, We're sorry to learn that your experience did not meet your expectations, as reflected in your rating of 1 out of 5. Your satisfaction is our utmost priority, and we would appreciate any specific feedback you can provide about your stay.If there are particular aspects or issues that you would like us to address, please share them with us. Your input is invaluable, and we are committed to making improvements based on your feedback.We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Just a small, charming hotel with a lovely lounge and breakfast room, a considerate staff, and small but appealing rooms.
Stayed 5 nights in Nov 2023
Response from Melina Musa on 15 Nov 2023
Dear Cary, Thank you for your delightful review! We're thrilled to hear that you found our hotel charming, with a lovely lounge and breakfast room. It's wonderful to know that our staff's consideration added to your experience, and you appreciated our small but appealing rooms.Your feedback is truly appreciated, and we look forward to welcoming you back for another charming stay in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

6/10 Okay

JEMY

Liked: Staff & service
Stuff were exceptional. The room was mediocre.
Stayed 3 nights in Aug 2023
Response from Melina Musa on 6 Nov 2023
Dear Jemy, We appreciate your feedback, and I'm pleased to hear that our staff provided exceptional service during your stay. However, I apologize that you found the room to be mediocre. We take your comments seriously and will use them to improve our accommodations. If you have any specific suggestions for how we can enhance the room experience, please feel free to share them. We value your feedback and hope to have the opportunity to provide you with a more satisfying stay in the future. Thank you for choosing our hotel.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

4/10 Poor

guray

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small rooms, outdated bathroom. Good location.
Stayed 2 nights in Nov 2023
Response from Melina Musa on 6 Nov 2023
Dear Guray, Thank you for sharing your feedback about your recent stay. We appreciate your comments regarding the room size and bathroom condition, as well as the positive note about our hotel's location. We take all guest feedback seriously, and it helps us identify areas for improvement.We continuously strive to enhance our guests' experience, and your comments will be taken into consideration as we work on updates and improvements to our accommodations. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.If you have any specific suggestions or requests for your next visit, please feel free to share them, and we will do our best to accommodate your needs. Thank you for choosing our hotel, and we look forward to serving you better in the future.All the best, Melina Musa Guest Relations CoordinatorHotel Christian IV

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older, but clean and convenient to Rosenborg Castle, Nyhavn, and several restaurants. Made it convenient to explore Copenhagen during our short visit.
Response from Melina Musa on 1 Nov 2023
Dear Tammy, It's wonderful to hear that you found our hotel clean and conveniently located near Rosenborg Castle, Nyhavn, and various restaurants. We're pleased that our location made it easy for you to explore Copenhagen during your short visit.While our hotel may have an older charm, we strive to provide a comfortable and enjoyable experience for our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel
Enjoyed staying here. Not the most modern but comfy, clean and friendly. Nice touch with the free tea and coffee in the common area. Area is good, 5 min walk to park, shops, night life and metro stations.
Stayed 3 nights in Oct 2023
Response from Melina Musa on 31 Oct 2023
Dear Tracy, We're delighted to hear that you enjoyed your stay with us! While we may not be the most modern, we take pride in offering a comfortable and clean environment with friendly service. It's great to know that you appreciated the complimentary tea and coffee in the common area.Our location is a strong point, and we're glad you found it convenient, with easy access to the park, shops, nightlife, and metro stations. Your positive feedback is much appreciated, and we look forward to welcoming you back on your next visit. If you have any specific preferences or requests, please don't hesitate to let us know. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Oct 2023
Response from Melina Musa on 30 Oct 2023
Dear Allison, Thank you for your rating and feedback. We're sorry to hear that your experience fell short of your expectations, resulting in a 6 out of 10 rating. If there are specific areas where you feel we could improve, please don't hesitate to share your concerns. Your feedback is valuable to us, and we're committed to making the necessary improvements to enhance your future experiences with us. If you decide to stay with us again, we'll strive to provide a more satisfying stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Roderick

Stayed 2 nights in Oct 2023
Response from Melina Musa on 13 Nov 2023
Dear Roderick, Thank you for the excellent rating of 5 out of 5! We're delighted to know that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, feel free to share. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator hotel Christian IV

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel. It was close to the park and transportation. The staff was really nice and helpful.
Stayed 2 nights in Sep 2023
Response from Melina Musa on 24 Oct 2023
Dear Amy, We're delighted to hear that you really enjoyed your stay at our hotel. It's great that you found our location near the park and transportation convenient. We're also pleased to hear that the staff was friendly and helpful, making your stay even more enjoyable.Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with walking distance to all attractions, restaurants, and sites. We would highly recommend this hotel to family and friends.
Stayed 3 nights in Aug 2023
Response from Melina Musa on 16 Oct 2023
Dear John, We're thrilled to hear that you enjoyed our hotel's excellent location, which made it convenient to access various attractions, restaurants, and sites. Your recommendation to family and friends means a lot to us, and we're grateful for your kind words. We look forward to the possibility of welcoming you back and your loved ones in the future. Thank you for choosing our hotel!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was a little uncomfortable, staff was very nice and helpful
Stayed 8 nights in Oct 2023
Response from Melina Musa on 16 Oct 2023
Dear Joyce, Thank you for sharing your feedback. We're glad to hear that you found our staff to be very nice and helpful. However, we apologize for any discomfort you experienced with the bed. Your comfort is important to us, and we'll take your feedback into consideration to improve our guests' overall experience. We hope to have the opportunity to host you again and provide a more comfortable stay in the future. Thank you for choosing our hotel.All the best,Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Edward

Stayed 2 nights in Oct 2023
Response from Melina Musa on 30 Oct 2023
Thank you for the perfect rating! We're thrilled that you had a 5 out of 5 experience during your stay. If there's anything specific you loved about your stay or if you have any other feedback to share, please feel free to let us know. We appreciate your support and look forward to welcoming you back in the future for another fantastic experience!

8/10 Good

Jennifer

Stayed 3 nights in Aug 2023
Response from Melina Musa on 18 Oct 2023
Dear Jennifer, We're delighted to hear that you had a positive experience during your stay at our hotel. It's great that you found our staff to be kind, enjoyed the great atmosphere, and appreciated our superb location. We're also pleased that you had the opportunity to enjoy sweet wine hours. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful experience in the future. Thank you for choosing our hotel! All the best, Melina MusaGuest Relations Coordinator Hotel Christian IV

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional european hotel. Friendly, helpful staff. Great location. Will stay here again.
Stayed 1 night in Sep 2023
Response from Melina Musa on 2 Oct 2023
Dear Ron, Thank you for your kind words and for choosing to stay with us at Hotel Alexandra. We're delighted to hear that you enjoyed the traditional European charm of our hotel, as well as our friendly and helpful staff. Our central location is indeed one of our strengths, and we're pleased to know it worked well for your stay.We look forward to welcoming you back on your next visit to the area. If you have any special requests or preferences for your next stay, please feel free to let us know, and we'll do our best to accommodate them.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

4/10 Poor

Patricia

Travelled with partner
Disliked: Property conditions & facilities
Location is convenient to most activities we like doing. For that reason we have stayed there many times in the past. Nothing ever gets updated, same navy blue drapes for over 20 years. The room was so small .
Stayed 2 nights in Sep 2023
Response from Melina Musa on 25 Sept 2023
Dear Patricia, Thank you for being a repeat guest at our hotel. We appreciate your loyalty and feedback. While we're delighted to hear that our location has been convenient for your activities, we understand your concerns about certain aspects of our rooms. We'll take your feedback into consideration as we continue to improve our offerings. If you choose to stay with us again, we hope you'll notice some positive changes on your next visit.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Melina Musa on 25 Sept 2023
Dear David, Thank you so much for your fantastic rating! We're thrilled to know you had a wonderful experience during your stay. If you ever find yourself back in the area, we'd be delighted to welcome you again. Safe travels!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Convenience
Multiple very helpful & friendly reception people. Free coffee in reception / breakfast area. Convenient location for the start of a walking tour looping around the city. Tiny double room. Small bar of soap should be replaced with more eco friendly alternative. Fan was useful as street can be noisy especially in the morning with bin collection through the large windows. Tiny Old non-smart TV. Good WiFi. Old but practical hotel. Shower temperature can be temperamental. Would stay again.
Lift / elevator
Bedroom double
Breakfast coffee area
Shower room
Stayed 3 nights in Sep 2023
Response from Melina Musa on 25 Sept 2023
Dear Peter, Thank you for taking the time to leave us a detailed review of your stay. We're pleased to hear that you found our reception staff to be very helpful and friendly. Our complimentary coffee is indeed a nice perk for our guests, and our convenient location is great for exploring the city.Your feedback on the room size, soap, and fan is appreciated, and we'll certainly consider your suggestions for eco-friendly alternatives. We apologize for any inconvenience caused by street noise and the TV in your room. We're glad to know you found our WiFi reliable.Your willingness to stay with us again means a lot to us, and we'd be delighted to welcome you back in the future. If you have any further comments or requests, please don't hesitate to let us know.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

Hanna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice time
Stayed 3 nights in Sep 2023
Response from Melina Musa on 19 Sept 2023
Dear Hanna, Thank you for sharing your feedback. We're delighted to hear that you had a pleasant time during your stay with us. If you have any specific comments or suggestions to help us improve, please feel free to share them.We look forward to welcoming you back for another enjoyable visit in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
In a Quiet residential area close to the Royal Park which was lovely, also easy walking distance to bars and restaurants. We had a room on the top floor so very quiet but caused some issues with the plumbing
Stayed 4 nights in Sep 2023
Response from Melina Musa on 13 Sept 2023
Dear Barbara, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words about our staff's warmth and friendliness, as well as our unique and creatively decorated hotel.However, we deeply regret the inconvenience you faced due to the overbooking situation. Your satisfaction is of utmost importance to us, and it's unfortunate that we couldn't provide you with the room you originally booked. We're glad to hear that you were provided accommodations at another hotel, including all expenses and transportation.We take your feedback seriously, and we'll be reviewing our reservation and check-in procedures to prevent such situations in the future. Please accept our sincere apologies for the inconvenience you experienced.Should your travels bring you back to our area, we'd be honored to have the opportunity to host you again and ensure a much smoother and enjoyable stay.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

wally

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly, had bicycles to rent. The room Was small
Stayed 3 nights in Sep 2023
Response from Melina Musa on 12 Sept 2023
Dear Wally, Thank you for your feedback following your recent stay at our hotel. We're pleased to hear that you found our staff to be very friendly and that you appreciated the option to rent bicycles.However, we're sorry to hear that you found the room to be small. We do offer a variety of room sizes to accommodate different preferences, and we regret that the room size did not meet your expectations.If you have any specific preferences for your next visit or if there's anything else we can do to enhance your stay, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to welcoming you back in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

6/10 Okay

Raja Hamza

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Melina Musa on 12 Sept 2023
Dear Raja, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and would be interested to know if there are any specific areas where you feel we can improve to make your future stays more enjoyable.Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to provide you with a better experience on your next visit. If you have any comments or suggestions you'd like to share, please feel free to do so.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Breakfast was outrageously overpriced.
The hotel was an old building but well maintained and in an excellent location for to the central city and Metro. Bathroom was small with very limited counter space.
Stayed 3 nights in Sep 2023
Response from Melina Musa on 12 Sept 2023
Dear Gary,Thank you for sharing your feedback following your recent stay at our hotel. We're pleased to hear that you found our historic building well maintained and that our central location was convenient for exploring the city and accessing the Metro.We understand your comment about the bathroom's limited counter space, and we appreciate your understanding regarding the challenges of older buildings. Your comfort is important to us, and we will take your feedback into consideration as we strive to make improvements where possible.If you have any further comments or if there's anything else we can do to enhance your future stays, please feel free to share. We look forward to welcoming you back on your next visit.All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV

10/10 Excellent

christine

Stayed 4 nights in Aug 2023
Response from Melina Musa on 13 Sept 2023
Dear Christine, Wow, thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that you had such a wonderful experience during your stay at Hotel Christian IV. Your satisfaction is our top priority, and your positive feedback is truly appreciated.If you have any additional comments or suggestions on how we can maintain or even exceed this level of service, please don't hesitate to let us know. We can't wait to welcome you back for another exceptional stay in the future.All the best, Melina MusaGuest Relations Coordinator

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
The location is great and very quiet. I enjoyed my days, but wifi works horribly and disconnects unexpectedly.
Stayed 7 nights in Aug 2023
Response from Melina Musa on 21 Aug 2023
Dear Francisco, Thank you for your feedback. We're glad to hear that you enjoyed the quiet and great location of our hotel during your stay. We apologize for any inconvenience you experienced with the Wi-Fi. We're actively working to improve its reliability and ensure a better experience for our guests. Your input is valuable to us as we strive to make necessary enhancements. We hope to welcome you back in the future and provide an even more enjoyable stay.All the best, Hotel Christian IV

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort
Great location.
Great location, easy walking distance to everything in the city. Staff were friendly and helpful. Room is very basic and quite tired looking but clean and comfortable. Overall would recommend.
Stayed 3 nights in Aug 2023
Response from Melina Musa on 16 Aug 2023
Dear Natalie, Thank you for your review. We're glad to hear that you enjoyed our great location, and we appreciate your kind words about our friendly and helpful staff. We take note of your feedback regarding the room and its appearance. We are continuously working to improve our facilities and services, and your input is valuable to us. We're delighted that you would recommend us overall, and we hope to have the opportunity to welcome you back in the future with an even better experience.All the best, Hotel Christian IV

10/10 Excellent

Andrew

Business traveller
Liked: Amenities
Did the job and even had complementary wine☺️
Stayed 1 night in Aug 2023
Response from Melina Musa on 14 Aug 2023
Dear Andrew,Thank you for your positive review! We're delighted that your stay with us met your expectations and that you enjoyed the complementary wine. If there's anything else we can do to make your future stays even better, please let us know. We look forward to welcoming you back!All the best,Hotel Christian IV

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stay. The rooms are tiny but you hardly spend any time in them so that’s fine. No tea/coffee making facilities in the rooms as it’s too small but available in the lounge area. Outside noise was a big problem on the Friday and Saturday nights. If you closed the windows it was too hot in the room as they are so small, but with the windows open you heard the people coming home from nights out singing and being very loud even at 4:20am! We are very tired!
Stayed 3 nights in Jul 2023
Response from Melina Musa on 30 Jul 2023
Dear Fiona,Thank you for taking the time to share your experience with us.We're glad to hear that you found our hotel suitable for your short stay. Our compact rooms are indeed designed to provide all the essential comforts while encouraging guests to explore the vibrant city of Copenhagen.We apologize for any inconvenience caused by the outside noise during your stay. Being located in a lively area can sometimes result in increased noise levels, especially during weekends. We understand the importance of a good night's sleep and will look into ways to mitigate this issue in the future.We appreciate your feedback and hope that despite the noise, you still enjoyed your time in Copenhagen. Should you decide to visit us again, please don't hesitate to let us know your preferences, and we will do our best to make your stay even more comfortable.All the best, Hotel Christian IV