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Reviews of Good Morning City Copenhagen Star

3.5 out of 5
Good Morning City Copenhagen Star
Colbjornsensgade, 13, Copenhagen, Hovedstaden

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 1002 reviews" "
Rating 8 - Good. 453 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fabulous towels, friendly staff
Stayed 7 nights in Apr 2024
Response from Team Copenhagen Star on 14 Apr 2024
Dear Andrew,Thank you for taking the time to write a review!We are very happy to hear that you had a good stay with us, and thank you for the very kind words about our staff!We hope to have you back as guest.Kind regards

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Right beside the train station. Very friendly staff. Very reasonable nightly rate.
Stayed 6 nights in Apr 2024
Response from Team Copenhagen Star on 14 Apr 2024
Dear Andrew,Thank you for letting us know how your stay went! We are very happy to hear that you were able to take advantage of our very central location, and that you had a great stay with us!We look forward to welcome you back any time!Kind regards,

10/10 Excellent

Liberty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right next to the station so really convenient to get to and from the airport. It is about a 20 minute walk from the main city centre but it’s a nice walk in with lots of bakeries etc to stop on the way
Stayed 2 nights in Apr 2024
Response from Lea on 10 Apr 2024
what a great review, thank you very much! we are delighted to hear you had a great stay with us. We hope to see you again in Copenhagen!

8/10 Good

Ratchapun

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Lea on 10 Apr 2024
thank you so much for taking the time to leave us this kind review. It is much appreciated ! we hope to welcome you back again soon :)

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, staff, and location!
Stayed 3 nights in Mar 2024
Response from Copenhagen Star Team on 6 Apr 2024
Dear Glen,thank you for the feedback. We are thrilled to hear that you enjoyed our staff, breakfast and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location to explore the city.
Stayed 1 night in Apr 2024
Response from Team Copenhagen Star on 3 Apr 2024
Dear Marc,Thank you very much for reaching out and letting us know how your stay went.We are delighted to hear that you had a great stay with us, and look forward to having you back in the future.Kind regards,

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and knowledgeable of the area.
Stayed 5 nights in Mar 2024
Response from Copenhagen Star Team on 27 Mar 2024
Dear Erika,thank you for the feedback. We are thrilled to hear that you enjoyed our friendly and helpful staff. Hope to welcome you back again. Best regards,

10/10 Excellent

Michael, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and very helpful. The location is perfect being close to the train station. The room was also surprisingly clean. I’d stay there again.
Stayed 1 night in Mar 2024
Response from Copenhagen Star Team on 26 Mar 2024
Dear Michael,thank you for the feedback. We are thrilled to hear that you enjoyed our friendly staff, cleanliness of the room and super central location. We look forward to welcome you back again. Best regards,

8/10 Good

Robin

Liked: Cleanliness
Location to centre of city and staff very friendly
Stayed 4 nights in Mar 2024
Response from Copenhagen Star Team on 26 Mar 2024
Dear Robin,thank you for the feedback. We are thrilled to hear that you enjoyed our friendly staff and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

Lieu

Liked: Cleanliness, staff & service, property conditions & facilities
This is good location from airport. Many small markets near by and a lot of Asian restaurants. Bicycle rental is available if you want to explore city by bike.
Stayed 2 nights in Mar 2024
Response from Team Copenhagen Star on 17 Mar 2024
Dear Lieu,thank you for the feedback. We are thrilled to hear that you enjoyed our bike rental service and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

anne

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lea on 13 Mar 2024
Hi Anne, thank you very much for your feedback, we really appreciate it! We hope to welcome you back again in the future :) best regards - Front desk team

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 6 nights in Mar 2024
Response from Lea on 13 Mar 2024
Dear Lauren, thank you for staying with us, we hope you loved beautiful Copenhagen! we hope to welcome you back. Best regards - Front desk team

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were so comfortable! Staff was accommodating and awesome, Valentin and Victor. Breakfast was really good. Will stay there again!
Stayed 4 nights in Mar 2024
Response from Team Copenhagen Star on 6 Mar 2024
Dear Ann!Thank you very much for your kind words, and we hope your continued trip went well :)We are delighted to hear that you had a great stay with us, and hope to have you back in the future!Kind regards from Victor, Valentin and the rest of staff ;)

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Team Copenhagen Star on 6 Mar 2024
Dear Deirdre,Thank you for letting us know how your stay went! We are happy to hear that you had a good stay, and hope to have you back,Kind regards,

10/10 Excellent

Max

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location and friendly staff
Stayed 2 nights in Feb 2024
Response from Copenhagen Star Team on 14 Feb 2024
Dear Max,thank you for the postive feedback. We are thrilled to hear that you had an excellent stay and enjoyed our super central location as well as friendly staff. Best regards,

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at Good Morning City Copenhagen Star! The staff were all very welcoming and the room was clean and modern. The hotel is in a very convenient location only a short walk to central station and you can easily walk into the city centre within minutes. They even had board games which we could play at night time, and a bar. Overall a great experience and definitely recommend!
Stayed 3 nights in Jan 2024
Response from Copenhagen Star Team on 1 Feb 2024
Dear Jessica,thank you for the positive feedback. We are thrilled to hear that you had an enjoyable stay and enjoyed our friendly staff, room, boardgames, bar and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

Yogi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property, a minute or two away for the main station is excellent for the price in Copenhagen. It’s fabulous for a short weekend or a business trip. The rooms are silent, and the beds are super comfy. Will stay here again on my next weekend to Copenhagen.
Stayed 1 night in Jan 2024
Response from Copenhagen Star Team on 27 Jan 2024
Dear Yogi,thank you for the positive feedback. We are thrilled to hear that you enjoyed our room, beds and super central location. We look forward to welcome you back for your next visit. Best regards,

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from Team Copenhagen Star on 16 Jan 2024
Dear Rebecca,thank you for your positive feedback. We hope to welcome you back again. Best regards,

10/10 Excellent

Hadil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. The staff were so friendly and made it the great stay it was! Well located and clean rooms.
Stayed 3 nights in Jan 2024
Response from Team Copenhagen Star on 30 Jan 2024
Dear Hadil,thank you for your positive feedback. We are thrilled to hear that you had a lovely stay and enjoyed our friendly staff, clean rooms and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

Matthew

Stayed 6 nights in Jan 2024
Response from Copenhagen Star Team on 13 Jan 2024
Dear Matthew,thank you for the positive feedback. Hope to welcome you back again. Best regards,

4/10 Poor

Santino

Travelled with family and small children
Liked: Staff & service
The Good, The Bad, The Ugly. The Good = location, breakfast buffet (10/10) The Bad = small room, room price vs other hotels (7/10) The Ugly = room is falling apart, cleanliness, eh (5/10) Staff is polite Would I stay here again, hell no, at least not in that room which is the family room with bunk beds. The top bunk couldn't avoid the neon hotel sign glowing in your face. Overall rating (6/10)
Stayed 4 nights in Dec 2023
Response from Copenhagen Star Team on 30 Dec 2023
Dear Santino,thank you for the feedback. We are thrilled to hear that you enjoyed our breakfast and super central location. However, we regret to hear that the room fell short of your expectations in terms of size, condition, and cleanliness. Please accept our apologies for any inconvenience caused. Your comments are invaluable, and we're taking immediate steps to address these concerns and ensure an improved experience for our guests. We appreciate your insights, and we hope for the opportunity to welcome you back for a better and more comfortable stay. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Really impressed with our stay. The staff were very friendly and helpful, and the location was very convenient, just a few minutes walk from the station. The room was slightly run down, but the beds were comfortable and we slept well. Breakfast was nice too, with lots of things to choose from, including still warm from the oven bread and patties. Overall, an excellent budget choice in Copenhagen.
Stayed 1 night in Dec 2023
Response from Copenhagen Star Team on 30 Dec 2023
Dear Guest,thank you for the feedback. We are thrilled to hear that you enjoyed our friendly/helpful staff, breakfast, comfortable beds and super central location. Your feedback about the room is duly noted as we plan future renovations. We hope to welcome you back again. Best regards,

8/10 Good

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality hotel with lots of character. Bathroom may be a little small for some people but is still very functional
Response from Copenhagen Star Team on 30 Dec 2023
Dear Lachlan,thank you for the feedback. We are thrilled to hear that you found our hotel of great quality and hope to welcome you back again. Best regards,

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great Staff.
Stayed 2 nights in Dec 2023
Response from Copenhagen Star Team on 30 Dec 2023
Dear Bob, thank you for the positive feedback. We are thrilled to hear that you enjoyed our friendly staff and super central location. Hope to welcome you back again. Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I arrived late after midnight. The hotel reception were very accommodating to allow check in so late!
Stayed 1 night in Dec 2023
Response from Copenhagen Star Team on 25 Dec 2023
Dear David,thank you for your postive feedback. We are delighted to hear that you enjoyed the service from our friendly staff. We hope to welcome you back again. Best regards,

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
I was incredibly pleased with this hotel. The staff was extremely friendly and helpful. The location was perfect for exploring the city. It was also very quiet. I would highly recommend.
Stayed 2 nights in Dec 2023
Response from Copenhagen Star Team on 17 Dec 2023
Dear Chad,thank you for the positive feedback. We are thrilled to hear that you were very pleased with the hotel and enjoyed our friendly/helpful staff as well as our super central location. We are very grateful for your recommendation. Hope to welcome you back in the future. Best regards,

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Copenhagen Star Team on 6 Feb 2024
Dear James,thank you for the feedback. Hope to welcome you back again. Best regards,

6/10 Okay

Randall

Liked: Cleanliness, staff & service
Location & clean
A great place to stay as its a 2 minute walk to the central train station and close to many restaurants, shopping and entertainment. Clean and the staff were excellent and willing to help .
Stayed 2 nights in Dec 2023
Response from Copenhagen Star Team on 10 Dec 2023
Dear Randall, thank you for your feedback. We are thrilled to hear that you enjoyed our super central location, friendly staff and the cleanliness of the hotel. Hope to welcome you back in the future. Best regards,

10/10 Excellent

Graham

Stayed 3 nights in Dec 2023
Response from Copenhagen Star Team on 10 Dec 2023
Dear Graham,thank you the positive feedback. Hope to welcome you back in the future. Best regards,

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Copenhagen Star Team on 6 Dec 2023
Dear Samuel,thank you for your positive feedback. Hope to welcome you back in the future. Best regards,

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute but tiny hotel in downtown
We were coming into town on our way to Amsterdam and spent two nights here. It’s a cute hotel in downtown Copenhagen and it’s very close to a lot of restaurants and sites but if you are someone who has accessibility issues or is a larger body person, this is a difficult hotel to stay in. Staff was great. Very friendly and very helpful. The only downside is you have to park offsite.
Stayed 2 nights in Nov 2023
Response from Copenhagen Star Team on 7 Dec 2023
Dear Teresa,thank you for your feedback. We are thrilled to hear that you enjoyed our friendly staff and super central location. Regarding parking, we have an agreement with a parking facility 300 meters away from the hotel. Your feedback is invaluable to us, and we're committed to enhancing our guests' overall experience. We look forward to the opportunity of welcoming you back for an even more enjoyable stay in the future. Best regards,

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, nicely arranged and decorated for the holidays! The staff was friendly and helpful. The breakfast was good with a variety of choices. And the location, close to the train station and metro, was also close enough for walking to most of the sites and restaurants we wanted to visit. Would definitely recommend and stay there again.
Stayed 5 nights in Nov 2023
Response from Copenhagen Star Team on 6 Dec 2023
Dear Mary,thank you for the positive feedback. We are thrilled to hear that you enjoyed the cleanliness of the hotel, our breakfast, friendly staff and super central location. We greatly appreciate your recommendation and are delighted to hear that you would choose to stay with us again. It would be our pleasure to welcome you back on your next visit! Best regards,

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Copenhagen Star Team on 20 Dec 2023
Dear Mollie,thank you for your positive feedback. Hope to welcome you back in the future. Best regards,

10/10 Excellent

John

Stayed 8 nights in Oct 2023
Response from The reception team on 29 Nov 2023
Thank you very much for the review )

10/10 Excellent

andrew, gresham

Liked: Cleanliness, property conditions & facilities
Perfect for Tivoli
Stayed 1 night in Nov 2023
Response from Victor, Team Copenhagen Star on 25 Nov 2023
Dear Andrew,Thank you very much for taking the time to write us some feedback. We are delighted to hear that you had a great stay with us, and had a good time with us.Have a great day!

10/10 Excellent

Navkaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great clean hotel with nice sized rooms and amenities. Staff was very friendly. Location of the hotel is gem. Very well located in a great neighbourhood. I’ll definitely recommend the hotel to others and will definitely book again when I’m back.
Stayed 2 nights in Nov 2023
Response from Copenhagen Star Team on 17 Nov 2023
Thank you for your very kind words, we really appreciate it! We hope to welcome back again, should you come back to beautiful Copenhagen again :)Best regards - Copenhagen star team

10/10 Excellent

Nehchal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went on a family trip and the hotel was such an accessible place to stay. Right next to the metro!
Stayed 2 nights in Nov 2023
Response from Victor, Team Copenhagen Star on 13 Nov 2023
Dear Nechal,Thank you very much for your very kind words! And for taking the time to reach out and leave a review!We are very happy to hear that you had a great stay with us, and look forward to welcoming you back again in the future.Kind regards,

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent 2-night stay. The hotel is clean, the staff is very friendly and helpful, and the breakfast is great. Short walk to restaurants, Metro and train stations. Five stars!
Stayed 2 nights in Nov 2023
Response from Victor, Team Copenhagen Star on 13 Nov 2023
Dear Sara,Thank you very much for taking the time to leave us your feedback! We love to hear back from our guests ;)We are very happy to hear that you had a great stay with us, and very much appreciate your kind words about our staff!We hope to have you back as guest in the future.KInd regards,

10/10 Excellent

Anthony

Stayed 6 nights in Nov 2023
Response from Paola on 4 Dec 2023
Thank you so much!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Copenhagen Star Team on 10 Nov 2023
Dear guest,thank you for the positive feedback. We hope to welcome you back in the future. Best regards,

10/10 Excellent

Stav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Cph
Very friendly staff, close to the central station, clean and comfortable room, I travel with a dog and it was a great experience for her as well 😊
Stayed 14 nights in Oct 2023
Response from The reception team on 5 Nov 2023
Dear StavThank you so much it is so great to hear )

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rosana, copenhagen star reception on 31 Oct 2023
Dear Jordan,thank you for the feedback. Hope to welcome you back in the future. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The room and bathroom were very small but I knew that when I booked. Overall it was comfortable, clean, friendly service and the breakfast was great
Stayed 4 nights in Oct 2023
Response from Rosana, copenhagen star reception on 27 Oct 2023
Dear Guest,thank you for your feedback. We are thrilled to hear that you had a comfortable stay and enjoyed our breakfast, cleanliness and friendly staff. We are appologize for any inconvenience the size of the room may have caused. Hope to welcome you back in the future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, convenient, clean and friendly
An excellent relaxing hotel near the central station. Perfectly convenient. Friendly staff, clean and nice. Definitely a place I'll come back to.
Stayed 2 nights in Oct 2023
Response from Rosana, reception team on 24 Oct 2023
Dear Guest,thank you for the positive feedback. We are thrilled to hear that you enjoyed our staff, cleanliness and super central location. We look forward to welcome you back to the hotel. Best regards,

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Lovely staff and really nice stay! Yummy and full breakfast. Really amazing location, close to everything. Would definitely repeat and recommend!!
Stayed 2 nights in Oct 2023
Response from Rosana, copenhagen star reception on 21 Oct 2023
Dear Cecilia,thank you for your positive feedback and recommendation. We are thrilled to hear that you enjoyed our staff, breakfast and super central location. We look forward to welcome you back. Best regards,

4/10 Poor

Nicole

Business traveller
Liked: Cleanliness
Clean, but not much else
The room was clean and comfortable. However it lacked basic items including hand soap! The windows were drafty which let in quite a chill and all of the noise from the very loud street below.
Stayed 1 night in Oct 2023
Response from Victor, Team Copenhagen Star on 15 Oct 2023
Hello Nicole,We are very sorry to hear that your stay didn't live up to our usual high standards. It's a shame you didn't let us know in the reception about these issues, since we would gladly have moved you to a more quiet room.We will pass on your comment regarding the missing soap to our housekeeping department so they can take action and ensure that it doesn't happen again.Regardless, we hope you will give us another chance in the future.Kind regards,

8/10 Good

Nuno

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice, but some improvements needed
Nice hotel for short stays, but with some things to improve, specially bathrooms, that could be much better (too small, with a shower curtain (there are so much nicer options these days) and with some parts needing a refresh) good breakfast. 2 minutes walk from central station and a 10 minute walk from city center. Never used any kind of transportation besides my own legs...
Stayed 1 night in Oct 2023
Response from Victor, Team Copenhagen Star on 12 Oct 2023
Hello Nuno!Thank you very much for your business, and thank you for taking the time to write a review. We love to hear back from our guests, good or bad!We are very happy to hear that you had a good stay with us, and will pass on your suggestions.We hope to have you back as guest again in the future, whether for a long stay or a short one :)Kind regards,

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room perfect
Clean, comfortable and room size was as expected etc. would stay here again. Reasonably priced.
Stayed 1 night in Oct 2023
Response from Victor, Team Copenhagen Star on 10 Oct 2023
Dear Lee,Thank you very much for leaving a review, and thank you for your very kind words!We are very happy to hear that you had a great stay with us and hope to have you back as guest!Have a great day and thank you from all of us!

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Excellent stay but be aware there is a lot of nighttime noise. Bring ear plugs. The buffet and staff were fabulous. Highly recommend but be prepared for nighttime noise and revealers
Stayed 3 nights in Sep 2023
Response from Rosana, copenhagen star reception on 26 Sept 2023
Dear Paul,thank you for your feedback. We are thrilled you had an excellent stay and enjoyed our staff and breakfast buffet. We apologize for any nighttime noise you encountered. Please note that you can also request a room facing our quiet courtyard. Hope to welcome you back in the future. Best regards,

6/10 Okay

Georgia

Travelled with family
Disliked: Staff & service
Arrived from a 11 hour flight and early check in was not possible. Bathroom shower sprayed the whole room.
Stayed 1 night in Aug 2023
Response from Jonas on 15 Sept 2023
Hello Georgia,Thank you very much for your review and feedback.As our check-in time starts at 15:00, checking in early either be done if your room is ready before 15:00, or if you decide to purchase an early check-in. We will, of course, look into the matter of the shower. For that, we are sorry. We do hope that we get the chance to make it up to you in the future.Best regards,Team Copenhagen Star