my sister and i booked for our parents to stay at the quay for 3 nights for their 30th wedding anniversary, after spending hours reading reviews for what seemed like every hotel in wales we decided that overall the quay had the best reviews-i must say ignore all the negative comments as this must of just been a bad week for those customers and they felt like complaining or the hotel were just under staffed that particular time because our parents absolutely loved it at the quay, they have stayed at many hotels and the quay comes up top by miles, an excellent location with stunning views,a fantastic bunch of staff that clearly know how to look after customers they cant do enough for you. when my parents arrived at their room which was 229 which is a classic room and has a scenic view which a member of staff was very helpful in making sure my parents had this room and they kept to their word! there were 2 cupcakes in their room which they said were the best they have ever tasted! the bed was super comfy which you don't always get these days in hotels everywhere was sparkling clean, not a bit of dust any where, the spa was lovely again very clean and staff look after you exceptionally well!
they had a meal in the restaurant on the night of their anniversary which they enjoyed very much.again staff were ace!the quay is a place of total relaxation you don't need to leave the hotel at all during your stay as its such a fab place exactly what you need out of a break!
Hotel is well-located for walking/touring Snowdonia. Motel-style with good central facilities, excellent breakfast. Best to check that restaurant is open on quiet weekdays. Good quality food, pleasant staff, nice rooms, parking no problem. Set in a quiet village.
David from London
The Lodge Hotel is located in Tal-y-Bont, a peaceful rural village in the heart of the spectacular Conwy Valley: our land is …More
The staff were very eager to help. Nothing was too much trouble. The atmosphere was relaxed, and it was a place were you could really unwind. Couples, children, dogs - all were made welcome. The meals were excellent and care was taken with a food intolerance I have. There was a lovely swimming pool and delightful walks right on the doorstep.
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