Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Sep-2014
Pros: Location
Cons: parking fees/charges.......
Great location close to the office & many restaurants!
3 out of 5
Recommended
for Everyone
by A verified traveller

next time I'll stay some were else

Posted 27-Jul-2014
they even charge $15 for self parking that it is not right after paying $103 for the room
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattleg

Posted 19-Jul-2014
Great restaurant! Nice pool. Excellent place to rest.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Posted 08-Jul-2014
Pros: It was close enough to the freeway, yet not noisy.
Since I am a very light sleeper, I asked for a nice quiet room. They gave me a room on the 9th floor. However, it was directly above the swimming pool, so the noise from the pool came up to the 9th floor. It would have been more appropriate to give me a room across the hall, away from the pool The walls were so thiin that I could hear the TV from the room above, or below. It was not next door since I was at the end of the hall. I did not know that we would be charged $15 per day for parking. I thought that self-parking was free.
3 out of 5
by A verified traveller from Princeton, NJ

nice facilities except for the A/C noise

Posted 03-Jul-2014
Pros: hotel bar and fitness room & pool
Cons: replace the HVAC system with a quiet one. Until then, we will never stay there as you can't sleep with the HVAC noise.
The hotel has rooms with A/C system that sounds like you are on a jumbo jet runway whenever the unit is on. It makes it hard to sleep.
2 out of 5
by A verified traveller

Posted 23-Jun-2014
King room smelled bad. Was hot and humid with some crazy loud air cinditioner or swamp cooler thing that was loud and did not work. Was not a comfortable room for that kind of money in Concord. I was not pleased woth the room.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 19-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Families
by Ryan from Los Angeles

Hotel nice, services so so

Posted 17-Jun-2014 on Hotels.com
I love the rooms in this hotel, clean and comfortable. The color scheme used for the room makes sleeping very easy. It's a good hotel for weekend relaxation, or as a splurge stop for a tough road trip. However I do have to point out that the parking fee is quiet expensive.
5 out of 5
Recommended
for Personal Event
by Anniemar from San Diego

Quiet , pretty and comfortable beds.

Posted 15-Jun-2014 on Hotels.com
The staff was very courteous and computers were available to check email. It is the second time I have stayed there with my elderly mother and accomodations for the handicapped were obvious and available.
1 out of 5
Recommended
for Getaway With Friends
by Kate from California

Posted 09-Jun-2014 on Hotels.com
The room cleanliness was terrible. Asked for sheet change because it had not been done and a coffee stain, etc was on the night befores linen.. This was discovered when returned to room at 8:35pm....I called front desk and a maid handed ME the sheets....for me to change the dirty bed linens. no shampoo etc left,also. The manager came up..saw dirt bedhind night stand and under the bed. He had the maid return to room, now 9:30 pm !!! to change the beds that evening. Manager did apologize and he did try to make amends with breakfast vouchres. HOWEVER, my travel partner was furious with me and the hotel. Mad at me for not wanting to sleep on dirty sheets and mad that I had booked at the Hilton. He felt a motel 6 would have been better and cheaper !! I notified Hotels.com re all this. As always, Hotels.com was accommodating and refunded the two booked nights we did not stay due to my travel partner Ending the whole trip in anger. Needless to say, we are not together after this.