Ratings based on 835 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2015
The staff was accommodating at check in and the rooms were great with no noise
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2015
Friendly and knowledgeable staff. Great personality!!
5 out of 5
Recommended
for Everyone
by A verified traveller from covina

Quick weekend

Posted 21-Jun-2015
Very clean and enjoyed the restaurant however small pool
1 out of 5
by A verified traveller

Not a good stay

Posted 19-Jun-2015
Pros: the location was good
Cons: customer service, cleanliness, get the room you booked
Location: restaurants / good eats
Checked in and the room was dirty. Open full soda cans left in the room! Asked for a king, got 2 full beds and also got a handicap room so getting ready for a wedding with 2 people was extremely hard.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rocklin, Ca

Posted 15-Jun-2015
From check in to check out, we had a wonderful experience starting with the staff at check in. They were very professional and friendly. The room looked like it was renovated and bed was sooo comfortable. Excellent location close to restaurants. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jun-2015
For any occasion, whether a stay-cation, business or whatever, the staff and hotel at the Concord Hilton has always been an excellent choice for us. The location is central to many restaurants, and attractions in the area and is easily accessible to major freeways. The restaurant in the hotel, Plate & Vine, never disappoints and the food is always fabulous!
5 out of 5
Recommended
for Everyone
by A verified traveller from California

concert stay

Posted 09-Jun-2015
Location: Concord Pavillion was close by...shopping was within walking distance...quick meals at local restaurants were within walking distance.
room and staff were most helpful, dinner in the hotel restaurant was really tasty and acted quickly to make sure we would make our concert date on time.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Great hotel

Posted 30-May-2015
Big hotel, it was full but no trouble with noise in the room; pool too small for the size of hotel, beware as smoking is permitted on pool deck, guests had no problem smoking while kids tried to swim and play; excellent staff, I liked efficient secured parking, so what that it was $15/day, read the fine print and you will have no surprises; very comfy bed and pillows; slept like a baby; surprisingly quiet location; easy access to freeways; would recommend if the price was right.
4 out of 5
Recommended
for Everyone
by A verified traveller from W

Stayed here to attend concert at Concird Pavilion

Posted 30-May-2015
Because we booked through Expedia, they gave us two doubles (when we asked for a King) next to the ice machine. But hotel very nice with excellent restaurant - great wait staff.
3 out of 5
by A verified traveller from Seattle

It's clean. Is that enough?

Posted 26-May-2015
The Room We checked in late and had our choice of two lovely handicapped rooms. Once in our room, I tried to call the front desk as I thought it odd that I had no access to pay per view movies. I picked up the phone, no dial tone. Hmmm...wait, no cord on the phone. Once I did contact the front desk, we learned the hotel has no in room entertainment system. Hmmmm 4 star hotel? Okay. The room was clean, save the horrendous, leaky shower that flooded the bathroom. Just as well though, as the water washed away the hair left on the floor from a past tenant. Trust me when I say it could NOT have come from one of us! Parking They charge $15/day for self parking and just $18/day for valet. It's Concord! We're not talking San Francisco where there is a premium on parking. This is just...greedy. And annoying. Food. Opted for the breakfast buffet as it appeared cheaper than order a meal and coffee. Mistake. Powdered egg surprise, empty food containers, semi gross excuse for potatoes. The bacon was yummy though. Summary. All in all, unfortunately, this is what I expected in Concord, CA but I had hoped for more. Feel a bit more like a motel with nice bedding than a nice hotel. Just...average.