Superficially an ideally situated place but noisy. Hotel front desk over assertive and aggressive in contrast to charming and helpful room staff. A demand for payment upon entry was most surprising as the hotel held credit card particulars beforehand. The hotel senior staff might benefit from 'charm school'. It is a hotel that but for its noise problem has the potential to excel.
Excellent hotel with brilliant staff, who were so helpful and attended to our every need with a smile. One lady in reception in particular was superb, and even remembered our room number when we asked for the key!! Breakfast was very good and the waiting staff in the dining room were really very efficient.
Kay from Nottingham, UK
The BEST WESTERN Hotel Continental is a modern central building, which is located within walking distance from the railway …More
My family all enjoyed our stay at the Barchetta Excelsior very much. The rooms were in good order with excellent air conditioning. The towels and sheets were changed every day, which was great as the weather was so hot. All the staff were very helpful and friendly. The location was the best we could have asked for - right near the ferries and the Duomo. We would definitely stay at this hotel again.
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