Ratings based on 666 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

OSU Visit

Posted 07-Nov-2014
Pros: Staff friendly.
Cons: Kitchen and TV
Location: OSU Football & National Air Force Muesum.
Dishwasher would not operate, maid service could not open either. Other Hawthorne's have a stove. Came to see my son at OSU and cook some meals was not an option. Front TV was Ghosty, poor reception, back was one good. Also the Kitchen Cabinets where stained, cream color residue on them.
4 out of 5
Recommended
for Everyone
by A verified traveller

Was a relaxing night after traveling .

Posted 19-Oct-2014
Had a relaxing stay , quite and clean . The hot tub and pool added to the enjoyable evening .
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Pennsylvania

Nice Hotel

Posted 17-Oct-2014
Pros: Close proximity to many restaurants and shopping.
Cons: Supply enough towels for everyone in your group. 2 towels will not work for 4 people.
Location: Everything is really close and within walking distance. Too much road construction prevented us from getting to where we needed in a timely manner.
Nice Hotel. Close to the interstate and numerous restaurants and shopping. My only complaint is that I called to make a reservation after moving from another local hotel, and advised them I was traveling with my dogs. I was given the total price to include dog fees. But, on the 2nd day (day of checkout), the front desk called my room to tell me they were not aware of my pets. No communication.
3 out of 5
Recommended
for Getaway With Friends
by Millerfrom Apple Creek, OH

Rooms are big but the Hotel needs updated.

Posted 03-Sep-2014 on Hotels.com
The workers were polite and helpful. The rooms are nice sized but there is a lot of maintenance that needs done. We were with a lot of ball teams and the laundry service was needed, the one dryer was out of order. In my room there was no hairdryer, the closet door was gone, the bathtub fixture is broken, the coffee maker pieces don't fit in right, the walls have marks on them, the ceiling has water marks on it. The furniture in the rooms is pretty old too.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 25-Aug-2014 on Hotels.com
4 out of 5
Recommended
by Patron

This traveller left a rating score only Posted 22-Aug-2014 on Hotels.com
3 out of 5
Recommended
by A verified traveller

will not stay there again

Posted 13-Aug-2014 on Hotels.com
I was not happy with stay. I walked in room and there was a smell. There were lights that did not work, cupboards look bad.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best beds!!!

Posted 06-Aug-2014
Awesome...everything was new. Freindly and prompt.
4 out of 5
Recommended
for Families
by Juliefrom Columbus, Ohio

Good hotel. Good price.

Posted 04-Aug-2014 on Hotels.com
My family and I stayed here on a little getaway. Kids loved the pool and hot tub. Beds in room were extremely comfortable! Room had a slight musty smell for being a non smoking room but it was also very clean. Overall we had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

We enjoyed our stay!

Posted 04-Aug-2014
Pros: The closeness to several shops, convention center, and the willingness for the staff to help us!
Cons: They are trying to improve the rooms, they are a little run down!
Location: several areas to shop
I had some concerns before we arrived due to others responses about the motel. But I can say our week was a stressful week due to why we were in Columbus, (National Youth Fine Arts Competition) but this Hotel went out of their way to make our week the best it could be. We had van trouble and the staff was more than accommodating in helping us. In fact the Owner of the motel personally drove our van to a mechanic just to help us out! The rooms aren't a 5 star motel, but they were clean and kept up. The third floor had some smoke smell but the second and first floor were smoke free! We had a mix up with our room when we arrived and they worked hard to correct the problem, and did so! The location has shopping close buy, and a great choice of places to eat! If I was to come back to Columbus for any reason I wouldn't hesitate to stay there again!