“not impressed”

Drug deals in parking lot,prostitutes all around,and your staff was very rude. I have been to the middle east and by far this was worse.

“Not Impressed and never stay at your hotel ever again.”

Extended Stay America was the worst hotel I have stayed in. Yes, it might be cheap, but if you looking for quality. This is not the hotel to stay at. I advise anyone to checkout other hotels to stay at. If it was only one night, choose another hotel.

“Horrible! I wouldn't recommend it to anyone, not even the homeless.”

Seemed ok from the outside, but once we got into room we were disgusted. Room smelled of smoke, when we requested non smoking due to having asthma. Large stains on chair and footstool. Carpet not vacuumed and toilet had pubic hair on the seat. On our way to the office to let them know we weren't staying, we saw two men drinking and BBQ outside their room, a couple yelling and screaming at eachother and another very glossy eyed young landy asking us for a lighter. We told the clerk of all our concerns and her reply was " Oh, ok.I'll cancel your room for you.......UGH!

“Not going back.”

I have stayed at Extended Stay America before in Chicago and it was ok but this Columbia West was just filthy. The kitchen was nasty. Grease on every edge of the stove and fridge. I don't think the burner plates had ever been cleaned. The coffee maker still had the last guests filter and grounds in it and the pot had not been washed. The microwave did not have the glass plate inside and looked like it started to burn at some point. There were cobwebs in every corner, the carpet was badly stained and thrift stores have better quality used furniture. Suprisingly the bathroom was not to bad except for the mold/mildew growing on the shower curtain. From the outside it looks like a nice clean facility but inside not at all. I would not recommed this location and will not be returning.

“Poor Accomodation”

Entire room was dirty and non smoking rooms smelled with previous smoking activities.