View from property
Check availability

Reviews of Baymont by Wyndham Columbia Maury

2.5 out of 5
Baymont by Wyndham Columbia Maury
715 S. James M Campbell Blvd, Columbia, TN

Reviews

7.0

Good

Rating 10 - Excellent. 166 out of 620 reviews" "
Rating 8 - Good. 177 out of 620 reviews" "
Rating 6 - Okay. 128 out of 620 reviews" "
Rating 4 - Poor. 82 out of 620 reviews" "
Rating 2 - Terrible. 67 out of 620 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

sharon

Travelled with partner
Liked: Cleanliness, staff & service
This property was fine. I might stay there again if I had to. It wasn’t terrible but it wasn’t great.
Stayed 2 nights in Mar 2024
Response from M on 4 Apr 2024
Dear Sharon,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Timothy

Good
Stayed 1 night in Mar 2024
Response from M on 28 Mar 2024
Dear Timothy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

David, Palatine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and very convenient for me
Stayed 1 night in Mar 2024
Response from M on 28 Mar 2024
Dear David,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Good

Golden

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from M on 21 Mar 2024
Dear Golden,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Roger G

Great dedicated staff and management, convenient to stores, eateries, gas stations, and downtown Community, safe environment and a smooth drive to get back on the highway to one’s destination.
Stayed 3 nights in Mar 2024
Response from M on 21 Mar 2024
Dear Roger,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Laura

Travelled with partner
The check-in manager was very nice. Facilities were tired and worn. Appreciated the breakfast, but it was from 7-9:00. Would have liked it better if it was open at 6:00. Ice only available on the first floor. Morning manager was very kind.
Stayed 1 night in Mar 2024
Response from M on 7 Mar 2024
Dear Laura,Thank you so much for our generous ratings. We appreciate you to recognize our staff's exemplary hospitality. We shall look into the concerns you've mentioned to make sure that our property is adequately upgraded in terms of furnishings and maintenance. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Clean and comfortable
Stayed 1 night in Feb 2024
Response from M on 7 Mar 2024
Dear Timothy,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat for a great price.
Stayed 2 nights in Jan 2024
Response from M on 7 Mar 2024
Dear Randall,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Valeria

Travelled with family
Liked: Cleanliness, staff & service
Rooms need to be remodeled. Otherwise, nice clean rooms.
Stayed 2 nights in Jan 2024
Response from M on 7 Mar 2024
Dear Valeria,Thank you for your modest ratings. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

4/10 Poor

Esther

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed are sagging
Stayed 1 night in Dec 2023

4/10 Poor

Kim

Liked: Staff & service
Disliked: Room comfort
Hotel needs to be updated on the inside. Maybe get more comfortable beds. It was like a rock.
Stayed 1 night in Dec 2023
Response from asst manager on 17 Dec 2023
weare very soory about your experience. we will work hard to fix the issue.

2/10 Terrible

Joyce

Travelled with family
Disliked: Staff & service, amenities
Check in person looked very unkept, making us feel uneasy about staying there. For $150 per night price was way high for a room that needs to be upgraded.
Stayed 1 night in Nov 2023
Response from asst manager on 21 Nov 2023
we are very sorry...

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, availability for walk-in absolutely loved it
Stayed 1 night in Oct 2023
Response from ASST. MANAGER on 31 Oct 2023
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

6/10 Okay

Shannon

Travelled with family
Stayed 5 nights in Oct 2023
Response from asst manager on 31 Oct 2023
THANK YOU FOR YOUR FEED BACK.WE APPRECIATE YOUR BUSINESS. WE ARE GLAD YOU ENJOYED YOYE STAY.

4/10 Poor

Jimmy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was bad. The woman at check in was the only good point of our stay. I killed a probable bed bug in the first room she put us in. She moved us to another room. That room had a stopped up toilet. Got that taken care of by me. The toilet was dirty and not stable. I would not recommend this motel.
Stayed 2 nights in Oct 2023
Response from asst manager on 31 Oct 2023
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

6/10 Okay

David, Palatine

Liked: Cleanliness, staff & service
Didn’t care for the unfinished decor, bulbs out and outlets were not finished
Stayed 1 night in Oct 2023
Response from asst manager on 31 Oct 2023
WE ARE VERY SORRY ABOUT YOUR EXPERIENCE. PLEASE ACCPET OUR APOLOGY. WE WILL WORK HARD TO FIX THE ISUUES. THANK YOU FOR YOUR FEED BACK

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and friendly. The management was very helpful and extremely accommodating!
Stayed 1 night in Sep 2023
Response from asst manager on 6 Oct 2023
Thank you for taking time to share your view . we are glad you are happy with your stay

2/10 Terrible

anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold on the shower curtain , paint peeling , sadly these are things housekeeping can correct
Stayed 1 night in Oct 2023
Response from asst manager on 6 Oct 2023
We are very sorry about your experience. please accept our apology. we will work hard to fix the issue

8/10 Good

YASUYUKI

Stayed 3 nights in Oct 2023
Response from asst manager on 6 Oct 2023
Thank you for taking time to let us know about your experience,,thank you

6/10 Okay

Herbert, GRAND RAPIDS

Travelled with partner
Disliked: Property conditions & facilities
The people in the room next to ours were extremely noisy and we could hear everything. We actually left the television on while going to sleep to drown out their conversations.
Stayed 1 night in Sep 2023
Response from asst manager on 26 Sept 2023
Thank you for taking time to let us know. we are very sorry about your experience.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Room smelled bad. A sticky blob on floor next to bed. Hair dryer had been removed from room
Stayed 1 night in Sep 2023
Response from asst manager on 26 Sept 2023
Thank you for taking time to let us know. please accept our apology.we will work hard to fix issue.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
No
I booked a room for five people and it was the smallest room for five people imaginable. She told us she gave us the biggest room if we were in the biggest room I can not imagine the other rooms. The beds were hard and it smelled like smelly ke in my he hallways. I would skip this hotel.
Stayed 1 night in Sep 2023
Response from asst manager on 17 Sept 2023
thank you for taking time and let us know...we are very sorry you were unhappy...

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Decent but not wprh the money
The service was excellent. The pool was closed. The room said non smoking but stunk of cigarette smoke and a cigarette butt was under thw ottoman. There were room numbers taped up to the walls. Very outdated. It said they were remodeling but i saw no evidence of remodeling jsut run down. What you would expect in a truckside inn for 60 or 70 bucks. Not a hotel over 140.00. Way overpriced.
Stayed 1 night in Sep 2023
Response from asst manager on 7 Sept 2023
we are very sorry about your experience.please accept our apology. we will work hard to fix the issue.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from asst manager on 29 Aug 2023
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN

6/10 Okay

kelly

Travelled with family
Liked: Staff & service
They was a chair in our room that was dirty, had stains on it. The air conditioner was very load.
Stayed 3 nights in Aug 2023
Response from ken on 28 Aug 2023
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities
My son has asthma. The entire second floor smells like smoke even though they required us to sign a no-smoking agreement which is a joke ...when walking through the door it smells like smoke. Expedia rates it as a 7/10. That's a stretch at best and Expeida should update their rating. We sprayed as best we could to eliminate the smell. The maintenance gentleman who helped us lives on the second floor and clearly smokes. Took 5 trips back and forth for the keycard to open the room. We asked for another room. There were none available. There is clear water damage in the second next to our room 207. The hotel is damp and I can imagine riddled with damage because of it. Worst choice of a hotel stay in my travel experience. I won't make this $177 dollar mistake again. I would like to be compensated. It is not as advertised and is clearly in need of renovation.
Stayed 1 night in Aug 2023
Response from asst manager on 28 Aug 2023
we are very sorry about your experience we will work hard to fix the issue. thanks for letting us know.please accept oue apologies.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from asst manager on 15 Aug 2023
I'M GLAD YOU ENJOYED YOUR STAY. PLEASE COME SEE US AGAIN IN THE FUTURE

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff, but property needs work. Stained bedspreads, broken inside door locks on first two rooms and outdoor security door broken and left open.
Stayed 1 night in Aug 2023
Response from asst manager on 15 Aug 2023
THANK YOU FOR YOUR FEEDBACK, WE ARE WORKING TO FIX YOUR CONCERNS, HOPE YOU WILL COME STAY WITH US AGAIN

2/10 Terrible

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay here, it is nasty and smells like cigarettes
Stayed 1 night in Aug 2023
Response from asst manager on 6 Aug 2023
thank you for taking time to share your concren.. please accept our apology.

4/10 Poor

Chad

Travelled with partner
Disliked: Amenities
Spiders in the bathroom and terrible bedding - sheets were paper thin.
Stayed 1 night in Jul 2023
Response from asst manager on 6 Aug 2023
we are very sorry you were unhappy.we will work hard to fix it.

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was great and the cliffs out the back windows were nice
Stayed 1 night in Jul 2023
Response from ken on 29 Jul 2023
thank you for your feed back

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay more and stay somewhere else!
Hotel smells like smoke and mold. Beds are hard, rooms are outdated. Pool was out service, ice machines were out of service, breakfast was less than a normal hotel. Front desk worker said she couldn’t print me a receipt would have to email them to get one.
Stayed 2 nights in Jul 2023
Response from asst manager on 24 Jul 2023
WE ARE VWEY SORRY YOU WERE UNHAPPY. WE WILL WORK HARD TO FIX THE ISSUES.

8/10 Good

Kenny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Super nice motel, super friendly staff, but the bed was hard as a rock.
Stayed 1 night in Jul 2023
Response from manager on 17 Jul 2023
I'm glad you enjoyed your stay. I will be looking forward to seeing you on your next visit

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place! Owners and location are outstanding!
Stayed 1 night in Jul 2023
Response from ASST. MANAGER on 9 Jul 2023
Thank you for taking time and let us know. we appreciate your business. we are glade you enjoyed your stay.

2/10 Terrible

Bruce

Stayed 3 nights in Jul 2023
Response from asst manager on 29 Jul 2023
we are very sorry you were unhappy. thank you for your feed back. we will work hard to fix issue.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than being under construction the staff was so nice!
Stayed 5 nights in Jun 2023
Response from asst manager on 6 Jul 2023
thank you for staying with us. we appriciat you business.

4/10 Poor

David

Bath/Shower blocked. Room is like motel 6
Stayed 1 night in Jun 2023
Response from asst manager on 24 Jun 2023
Thanks for sharing your concern. we willwork hard to fix. thanks for staying with us.

2/10 Terrible

Tanisha

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The conditions of this hotel is unacceptable and should be shut down. The first room had a smell of mold and urine when walking into the room. The bathroom had mold spots on the ceiling and around the toilet. The towels were dirty, not stained but never changed. So, we requested for another room. Once going into the second room, again mold spots, no towels, and the bed sheets were dirty. It had food smeared along the side of it. This room also smelled of mold/mildew. My family immediately left the hotel. Don't be fooled by the "we are renovating" sign it was already completed and the finish product is still unsafe for people to breathe in those conditions. This hotel should be condemned. Although,the staff was nice, but blamed everything on housekeeping not doing their job as to why the conditions of the rooms were unacceptable. In reality it's management who doesn't care. Please take your money someone else, DO NOT STAY HERE.
Stayed 2 nights in May 2023
Response from asst manager on 22 May 2023
I'm sorry to hear your stay was not enjoyable. We will pass this on to staff and work on the issue. Thank you for your feedback

6/10 Okay

LaDon

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from asst manager on 18 May 2023
THANK YOU FOR STAYING WITH US. I HOPE YOU WILL CONSIDER US ON YOUR NEXT TRIP TO COLUMBIA TN

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty unsafe walls peeling bathroom filthy I think this hotel is for permanent residents. We felt unsafe there very dirty carpet bathroom spend the extra money and go to the Hamption Inn.
Stayed 3 nights in May 2023
Response from asst manager on 16 May 2023
SORRY YOUR STAY WAS UNPLEASANT WERE ARE GOING TO WORK ON YOUR CONCERNS FOR FUTURE GUESTS

8/10 Good

Kendall

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from asst manager on 16 May 2023
I'M GLAD YOUR ENJOYED YOUR STAY. THANK YOU COME AGAIN

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from asst manager. on 29 May 2023
thank you for your feedback. we are glade you enjoyed your stay. thank you for your business

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from asst manager on 16 May 2023
THANK YOU FOR YOUR STAY

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Even let me check in early.
Stayed 1 night in May 2023
Response from asst manager on 9 May 2023
THANK YOU FOR FEEDBACK. WE APPRICIATE YOUR BUSINESS

4/10 Poor

Shannon

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
dirty curtains, stained furniture, unclean baseboards
Stayed 1 night in Apr 2023
Response from asst manager on 1 May 2023
We are very sorry about your experience. we will work hard to fix isuues.over apologies.

6/10 Okay

Kendrick

Stayed 2 nights in Apr 2023
Response from asst manager on 12 Apr 2023
Thank you for taking time and share your view with us

4/10 Poor

Mary Lou, Ruidoso

Disliked: Amenities, property conditions & facilities
This property is old and not taken care of. The breakfast choices were poor. Room was very noisy from the street noise. Extremely disappointing.
Stayed 3 nights in Apr 2023
Response from asst manager on 12 Apr 2023
We are very sorry for your experience.

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convenient to mule day and great shopping and food'
Stayed 1 night in Mar 2023
Response from asst manager on 5 Apr 2023
THANK YOU. WE ARE GLADE YOU ENJOYED YOUR STAY

8/10 Good

Bonnie, Cuyahoga Falls

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have been remodeling/painting, updating. The room was perfect for an overnight stop. Breakfast was normal - eggs, waffle, sausage, sausage gravy, cereal. The coffee was a little "hidden".
Stayed 1 night in Mar 2023
Response from asst manager on 5 Apr 2023
THANK YOU.WE ARE GLADE YOU ENJOYED YOUR STAY.

8/10 Good

Sheila

Stayed 4 nights in Mar 2023
Response from asst manager on 1 May 2023
Thanks for taking time to let us know. we are glade you enjoyed your stay