Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Apr-2015
NICE PLACE/WILL STAY HERE AGAIN/MY WIFE WILL STAY HERE NEXT TRIP
4 out of 5
Recommended
for Families
by William

This traveller left a rating score only Posted 31-Mar-2015 on Hotels
4 out of 5
Recommended
for Personal Event
by A verified traveller

Posted 17-Mar-2015 on Hotels
It's was okay. .
1 out of 5
Recommended
for Getaway With Friends
by Stephanie from Fountain

Disgusted!

Posted 14-Mar-2015 on Hotels
I wouldn't recommend anyone to stay at the Crosslands in Co!o Springs, Co. I had planned on staying two nights, but left because I was so disgusted from the time I was greeted at their front desk by a male worker who had the worst disservice. The rudeness was continued by two other employees the following morning. I will never plan on spending another night there again!
2 out of 5
Recommended
for Business Travellers
by William P.

This traveller left a rating score only Posted 02-Mar-2015 on Hotels
3 out of 5
Recommended
for Families
by A verified traveller

nothing fancy

Posted 19-Feb-2015 on Hotels
This a no frills type place, but it does the job. It also does have long-term residents, so if this is something that makes you feel awkward I would stay away. The only issue really was that the room temp was set at 58f so it was quite cold when we arrived at around midnight after driving all day. Good news was that the heater worked well and warmed the place up quickly. This is the 2nd time I have stayed here and the previous time was ok as well. Nothing fancy just a place to crash.
3 out of 5
Recommended
for Everyone
by A verified traveller from Colorado Springs,CO

Denay the 4p to 11p clerk...

Posted 13-Jan-2015
Denay was a wonderful attendant that took care of my needs even after an ordeal i experienced with the daytime attendant who did not contact me my first day to see if i would be extending my stay. My room was entered despite the DND by the manager which i have never expienced staying at a hotel. There was only ONE luggage cart that was not available on my chckout date but Denay made my stay worth while. Thank you!
3 out of 5
by A verified traveller

Can't be too choosy when traveling cheaply I guess

Posted 27-Dec-2014
Pros: There was availability of room. It had a nice refrigerator and mini kitchen - we didn't need. Beds were clean and okay.
Cons: Newer TV Cleaner Carpets - non stained and Non-smelling.
Location: One quick overnight stay. Did find the Black Bear restaurant and it was FANTASTIC and not expensive! One of the very few places open Christmas day.
The room was okay. The room had a 'smoking' odor to it although it was 'non-smoking'. The TV was a small old fashioned 19 inch with a remote that barely worked. The light switch was broken to where it was near impossible to put lights on and off over bed. But for the price we paid, I guess we shouldn't complain.
2 out of 5
by A verified traveller from G

Found excess long hair on inner sheet.

Posted 19-Dec-2014
The staff was nice, but the non smoking room smelled like heavy smoke, the walls were very thin so the nose of the next room's TV came right over. Also found long hair on the inner sheet, nasty!!!
Comment from Hotel Management
30-Dec-2014 by Manager, Hotel Management
Thank you for your recent review of your stay. I am pleased to read that our staff was friendly; however, I sincerely apologize that your non-smoking room had a smoke odor, and that there was a hair in your sheets. In response to your feedback, I will work with my housekeeping staff to ensure that we are performing better inspections and that we are properly deodorizing rooms. As well, we will continue to enforce the non-smoking policy on non-smoking rooms. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel and notice a significant difference, or any other Extended Stay America location in the future.
3 out of 5
Recommended
for Personal Event
by Lawrence from Colorado Springs

Nothing Flashy

Posted 26-Nov-2014 on Hotels
I used this place as a placeholder for myself until my apartment was ready.