“Does what it says on the tin!”

Star Am Dom is perfect for a weekend away. Very well situated near to Cologne's centre, it provided a great base. The staff were friendly and the breakfast was very good. We had a suite room on the top floor and it suited the three of us perfectly. If we ever go back we would stay here again.

“great location for the main station, cathedral & of course the xmas markets!!!!”

A friendly hotel with a fantastic breakfast buffet. and plenty of it. The room was clean and comfortable with the usual bed with two matresses and single quilts. Plenty of hot water for showering,etc also there was a comfortable bar area in case you did not wish to go out in the evening. We only stayed 1 night but would have been happy to have stayed longer.

“Good for the money”

Nice hotel, great location. Some building work was going on when we arrived, but the builders were very friendly and moved out of the way for us every time we went past. Good breakfast and friendly staff.

“Very good”

Only stayed 1 night but would go back, close to centre, excellent breakfast, good value. We were 3 adults in a double and single bed, plenty of room

“Not impressed”

We booked this hotel based on location and pictures that were on expedia. Pictures are very misleading. The hotel was not what we expected at all. Very small hotel right next door to the main train station and on a busy street. Room was not as what is shown online. The room reminded me of a motel back in the U.S.A. not a three star hotel rating, more like a hostel. The staff was very nice and set up the breakfast buffet for us at 4:30 a.m right before we had to leave for our flight back. That was the only plus about the hotel.

“Disappointing Hotel Experience”

The Star Dom was difficult to find, and a bit further from where we expected in terms of proximity to the Koln Cathedral (Dom), but once we found it, it seemed quaint enough. That was only the lobby, though, b/c they were not able to check us in, so we left our luggage in the hallway, since they wouldn't give us another suggested area and said that would be fine, and then we went for a stroll in the city. When we returned, the hotel receptionist handed us a business card and directed us to the sister hotel down the street: the Drei Konige. Although this hotel was in a quieter location and a bit nearer to the Dom Koln, it was extremely smokey (we had reserved non-smoking rooms), and we did not get the rooms we had reserved to sleep 4 people each. Instead, we had to divide up 5 and 3, as the hotel tried to accomodate by placing some extra mattresses on the floor of one of the larger rooms. The rooms were not very well-maintained: the carpets were in terrible condition (dirty, stained, and old looking), one of the mattresses had caved in, the shower door was falling off, and the towel rack fell to the floor as we were replacing our towel upon first using it. The breakfast, however, was included and there was a decent spread of items available--the fried eggs and the coffee were good. While we thanked our lucky stars to have heat and warm water, the hotel experience was very disappointing. We will not stay in either the Star Dom or their sister hotel, the Drei Konige, again.