GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Junior Suite
|
|||||||||||||||
| |||||||||||||||
|
Deluxe room
|
|||||||||||||||
| |||||||||||||||
|
Single Superior 25sqm
|
|||||||||||||||
| |||||||||||||||
|
Double Superior 30sqm
|
|||||||||||||||
| |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Excelsior Hotel Ernst offers 142 air-conditioned accommodations with CD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, makeup/shaving mirrors, and televisions.
This Cologne hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and multi-line phones. Additionally, rooms include complimentary bottled water and hair dryers. A turndown service, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Hanse Stube - This restaurant serves lunch and dinner.
Taku - This restaurant serves dinner only. Restaurant service is not available on Monday.
24-hour room service is available.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Excelsior Hotel Ernst
of guests recommend
out of 32 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 32) · See more Excelsior Hotel Ernst reviews
“Perfect hotel”
A lovely hotel.
“luxurious hotel in heart of Cologne - right next to the Cathedral”
lovely hotel, excellent location, very helpful staff
“5 star hotel in the center”
We have just returned from Cologne after visiting the Christmas Markets and stayed at this amazing hotel. From the moment we arrived the experience was just great. The staff were helpful and curteous, our junior suit on the 3rd floor was just awesome, with it's own living room, separate bedroom and superb bathroom. Sunday breakfast was unforgetable experience
“Oh de Cologne!”
If you make one visit to Cologne this is the place to stay! Its the only place we've stayed on our first visit but would be a choice to return to. First class accommodation, service and location. Get used to the idea that eating in a restaurant out is the thing to do. We couldn't get a table at either of their two restaurants on either night......because they are small. Room service menu is adequate but not brilliant choice, but what there was, was quality. Piano bar is delightful for a night cap and watching the eclectic range of visitors. If you fly in to Cologne the train to the centre is brilliant and the station just 5 minutes from hotel and as much as we normally take taxis it is so much smoother on the train. Big christmas market 5 minutes walk across cathedral square. This hotel has benefit of location without being right up against the noise and the concierge, with his brilliant english was extremely helpful and spot on with what we needed to do! Highly reccommended, I would go back.
“A real 5* experience of quality, comfort and class.”
From the check-in to check-out we could not fault this hotel experience. The Receptionist took us to our room and spent time explaining the facilities. Everything was just as we had hoped to find and we were not disappointed. I have been raving about the hotel to family and friends since my return to the UK and only hope that in the not too distant future I will be making a return. it was an excellent location for all the main attractions and the station was close by and we could walk everywhere. Thank you for a wonderful stay. Margaret.
“great location”
Be carefull with the location of the room because somr of them are very noisy. Service is good and people of the hotel very friendly.
“Koln”
Very good hotel! However, one disappointing aspect: an iron is NOT allowed, on the basis of "safety"...! Shirts may be pressed by hotel at a cost of Euro each...5 pressings & you have a new shirt!
“Very impressed and pleasantly surprised.”
I expected a nice hotel, but got a GREAT hotel. Beautiful, clean, attentive staff, full breakfast and perfect location across from the Cathedral. I couldn't have asked for more. I would definitely use this hotel again, and again.
“perfect location, luxury rooms for cracking prices”
This hotel is acknowledged as one of the best in Germany and it is easy to see why. Our "basic" room was effectively a suite with a separate dressing room, bathroom and toilet. The jacuzzi bath was an unexpected treat! The hotel bar was elegant and perfect for evening cocktails, and the gym was adequately equipped for working off all the alcohol calories (though the sauna and relaxation room appeared more enticing!). The breakfast was the finest spread I have seen in a hotel. The location couldn't have been better, a mere few metres from the Cathedral, old town and main shopping areas. A perfect base for the Christmas markets. Finally, the service was splendid, with staff who were attentive but not intrusive. I wholeheartedly recommend this hotel.
“Perfect hotel for a festive break in Cologne.”
The hotel was excellent, very helpful, polite and friendly staff and the room very quiet and comfortable. The mini bar was free and restocked every day. The location was great, right opposite the cathedral and almost next to the station. On the third day we were left a bag of Christmas goodies which was a nice touch. I would go back again definitely.
Showing 1 - 10 results (of 32) · See more Excelsior Hotel Ernst reviews
Trankgasse / 1-5 Domplatz Cologne, 50667 Germany
Nearby Points of Interest
Location Highlights
The preferred airport for Excelsior Hotel Ernst is Cologne (CGN-Cologne - Bonn) - 12.6 km / 7.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Left of Rhine - Old Town, Cologne, Germany: Cologne is instantly recognisable by the sight of the Gothic cathedral which dominates the city skyline. The city centre, which is one of Germanys oldest, is also graced with dozens of Romanesque churches, museums, and art galleries. A well-known beer-making city, Cologne is especially festive during the boisterous pre-Lenten Carnival celebrations.
Trankgasse / 1-5 Domplatz Cologne, 50667 Germany
