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Reviews of WW Hostel & Suites

2 out of 5
WW Hostel & Suites
Rua Lourenço de Almeida Azevedo, 3/4, Coimbra

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 103 reviews" "
Rating 8 - Good. 41 out of 103 reviews" "
Rating 6 - Okay. 13 out of 103 reviews" "
Rating 4 - Poor. 12 out of 103 reviews" "
Rating 2 - Terrible. 4 out of 103 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

HERMAN

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The noise of he street was awful. The room was fine, but too noisy. We didn’t sleep well..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part about this place is the location and staff. The beds are very comfortable and pillows superb. Clean sheets and towels whenever needed. I’d definitely stay here again.
Stayed 3 nights in Jul 2019
Response from MARIANA SERRA on 15 Aug 2019
THANK YOU THANK YOU WILL ALWAYS WELCOME

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Susana on 15 Jan 2019
Thank you very much for your feedback! All the comments and evaluations are very important to us, so we can improve our services day after day. See you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with friendly staff
Stayed 2 nights in Jun 2018

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NS Hostel weeklong stay
Hostel was really nice. Bedrooms were nice and clean, breakfast was great and the bathrooms were in decent condition. With the start of the school year the square outside was noisy most of our stay which made sleeping difficult, but the hostel itself was great.
Stayed 7 nights in Sep 2017
Thank you so much! All comments are extremely useful and taken into account to improve day after day , our service and thus provide a better experience to our guests.

8/10 Good

Jennifer, Austin, Texas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute & Cozy
My private room was in the attic and it was lovely. The whole hostel was extremely clean, always had plenty of hot water, and the laundry service was very reasonably priced. The hostel is next to the Mermaid Park and there are lots of restaurants within steps. Santa Cruz is an easy walk and the University stairs, Botanical Garden, and aqueduct are very close as well. Be prepared for lots of cobblestones, steps, and lots of up and lots of down in this adorable town. Really, the only things I would change is wifi in the room (was available in common room and on terrace) and more items at breakfast(for example, unflavored yogurt). I forgot to mention, when I checked in I was given a map and a thorough orientation to the city, which included marking where things were and suggested routes. It was much appreciated. I used that map all six days I was there.
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel in good location with a decent breakfast. Only downside was we had a room ato the front of the hotel which was quite noisy on a fri/sat night from people sat outside the restaurants below.
Stayed 2 nights in Aug 2017

8/10 Good

GUILLERMO

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and well located hostel
The hostel is very nice and the staff very helpful. The continental breakfast is good for being a hostel and the style and decoration is updated. The only downside is to have the bathrooms two floors down. Beside that issue I would highly recommend this hostel.

8/10 Good

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hostel
Great hostel with very nice staff. The continental breakfast is good (for a hostel) and the decoration is new. The only not so good thing is that the bathrooms are two floors below. But it's a great choice, I would recommend it

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great location, nice hostel.

10/10 Excellent

simon, porto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hostel
Had a double room with private shower and toilet. Hotel is in a great location near the University and not far from the city centre. Has kitchen facilities, a lounge and outdoor space with tables, chairs, sunshades - all very nice and clean and looked after. I would definitely go again!

8/10 Good

Karl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the sights we wanted to see
Staff was friendly and helpful. It was a little difficult to find by car as GPS did not recognize the address number on the street.

10/10 Excellent

LD, washington, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brand new & super clean hostel by univ. of coimbra
Excellent, exactly what I wanted! It is newly refurbished and is spotless. Staff very friendly and welcoming. The hostel and rooms are bright white. Plenty of toilet and shower facilities (I traveled low season but there is enough for high season). In total, very impressive.

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020

8/10 Good

Michel, Zürich

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Einfaches günstiges Hotel, welches super gelegen ist. Innert 10 Minuten zu Fuss erreicht man die Uni und andere schöne Orte. Doppelzimmer sind klein aber ok. Seite Strasse sehr laut, auch ringhörig. Frühstück ist einfach. Für den Preis darf man nicht zu viel erwarten. Für 1-2 Nächte passt es.
Stayed 1 night in Jul 2020

6/10 Okay

victoria

Travelled with family
Liked: Staff & service
Nul
Les images parle d’elle même ! Douche et Wc commune , on a dû payé un supplément pour avoir une chambre avec salle d’eau , des trous dans les murs, gel douche degueu et pas changer depuis un bon bout de temps.. aucune insonorisation ,mur humide , bref mauvaise nuit
Stayed 1 night in Jul 2020

4/10 Poor

Melani

Liked: Cleanliness
Disliked: Property conditions & facilities
No repetiremos y no lo recomendaría.
Reservamos una habitación doble con baño privado, en cuanto a limpieza estaba bien y bastante luminosa. El edificio es antiguo por lo que en la habitación había bastante humedad, solo hay un radiador eléctrico que para nosotros bastó pero que quizás si hubiera sido en otras fechas no bastaría. La habitación que nos asignaron se encontraba justo enfrente de la recepción, solo separados por un estrecho pasillo. Digo esto para hacerse una idea del ruido constante que se escuchaba desde la habitación, el timbre de recepción, el paso de la gente, las conversaciones, etc. Lo mejor llegó por la noche, desde las 22:30 empezó a escucharse jaleo de chavales, aguantamos debido a que no era muy tarde. Pasadas las 00:00 de la noche nada había mejorado, es más la situación había empeorado, carcajadas, carreras por los pasillos y escaleras (no hay ascensor), conversaciones en voz alta al otro lado de nuestra puerta, gritos desde una salita común que hay. Aguantamos sin quejarnos y sin dormir evidentemente hasta las 05:00 de la mañana, salí a pedir al recepcionista si podía poner un poco de orden; pero realmente lo que me sorprendió que hasta que yo no salí a pedírselo por parte del recepcionista no hubo una actitud de mantener el descanso para los demás clientes. Total que hasta las 05:30 sin poder dormir, al día siguiente a comprar tapones ya que estábamos dos noches. La noche del sábado algo más tranquila pero con jaleo también, menos mal que teníamos los tapones. Desayuno aceptable
Stayed 2 nights in Mar 2020
Response from Receção on 1 May 2020
Agradecemos o seu comentário.

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Receção on 1 May 2020
Agradecemos o seu comentário

10/10 Excellent

Tercio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Limpo, funcionários simpáticos, café da manhã dentro do esperado, estacionamento gratuito ao lado. Indico.
Stayed 1 night in Jan 2020

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

kristen

Travelled with family
qualité de l hotel trompeur
de passage pour une nuit ...c'est un fait nous ne reviendrons plus..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Josephine

Liked: Room comfort
Disliked: Cleanliness, staff & service
Piètre qualité du service
Séjour très décevant: en arrivant notre chambre n'était pas prête à l'heure prévue (14h) et nous avons du attendre jusqu'à 17h30. La chambre était convenable mais aucun produit indiqué sur le site hôtel.com n'a été fourni. Entre nos deux nuits, la chambre n'a pas été faite comme il nous avait été indiqué sur le site. Lorsque nous avons demandé pourquoi on nous a répondu qu'il fallait le demander (du jamais vu!). La réponse du personnel a été d'une impolitesse totale à la limite de la provocation et de l'agressivité! Petit déjeuner pauvre et sans gout par ailleurs. Je ne recommande aucunement cet établissement.
Stayed 2 nights in Aug 2019

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto
Excelente hostel, boa localização, gostei bastante do banheiro.
Stayed 2 nights in Aug 2019
Response from MARIANA SERRA on 15 Aug 2019
MUITO OBRIGADA

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera gradevole, bagno pulito, buona la posizione.
Stayed 1 night in Jun 2019
Response from Mariana Serra on 15 Aug 2019
THANKS

4/10 Poor

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

claudio

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si trova in posizione centrale vicino anche a locali e universita'
Stayed 2 nights in May 2019

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchego e aventura.
Gostamos muito; restaurante proximo, assim como a universidade, mercado e outras atrações. Atendimento personalizado.
Stayed 1 night in Apr 2019

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci pour tous
Nous devions visiter coimbra pendant 2 jours.
Stayed 2 nights in Apr 2019
Response from Susana on 13 Jun 2019
Merci et à bientôt!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bon
Hostel muito bem centralizado, serviço e atendimento bastante atencioso.
Stayed 2 nights in Feb 2019
Response from Susana on 22 Mar 2019
Muito obrigado pelo seu feedback! Todos os comentários e apreciações são muito importantes para que possamos melhorar os nossos serviços dia após dia. Até breve!

4/10 Poor

Paraizo

Disliked: Cleanliness, staff & service, property conditions & facilities
Péssimo
Simpatia zero no check-in. Sem contar que às 17h o quarto ainda não estava pronto (o horário anunciado para check-in é 15h). A tv do quarto não tinha controle remoto nem trocava manualmente os canais, ou seja, sem tv. Pedi para mudar de quarto e quiseram cobrar mais, por um quarto maior, no 4° andar (sem elevador). Eu só queria um quarto compatível com o que reservei. (era apenas uma noite) Mudei, então, para um quarto parecido, um pouco menor, mas com tv ok. Ao acordar, me deparei com uma aranha na cama (veja foto). Resumindo: péssima experiência.
Stayed 1 night in Jan 2019
Response from Rececionista on 25 Jan 2019
Caro hospede, agradecemos desde já a apreciação. Lamentamos que não tenha compreendido aquilo que tentamos resolver dentro das possibilidades. Realmente houve um problema com o comando da televisão no quarto, e por isso propusemos a mudança para um quarto à sua escolha, incluindo um familiar (que inclui dois quartos e uma casa de banho, e naturalmente tem uma tarifa diferente de uma suite normal). Mais uma vez lamentamos a ocorrência. Os melhores cumprimentos.

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito hospitaleiro. Localização privilegiada.
Stayed 1 night in Dec 2018
Response from Susana on 11 Jan 2019
Muito obrigado pelo seu feedback! Todos os comentários e apreciações são muito importantes para que possamos melhorar os nossos serviços dia após dia. Até breve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto grazioso: la nostra camera aveva anche il balcone! Lo consiglio!
Stayed 1 night in Dec 2018
Response from Susana on 15 Jan 2019
Thank you very much for your feedback! All the comments and evaluations are very important to us, so we can improve our services day after day. See you!

8/10 Good

MARÍLIA

Liked: Cleanliness, staff & service, room comfort
Fácil acesso
Quarto confortável, fácil acesso aos locais turísticos. O banheiro fica afastado dos quartos, então aconselho colocarem mais cabides e suportes para colocação de pertences e troca de roupas. É uma área de estudantes, então não espere um local silencioso em um final de semana.
Stayed 1 night in Oct 2018

4/10 Poor

Roberto

Disliked: Room comfort
Decepcionante.
Stayed 1 night in Oct 2018

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom só achei ruim as escadas mas nada a reclamar
Stayed 1 night in Oct 2018

10/10 Excellent

Rita de Cássia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Passei algumas horas no hotel, apenas para dormir. Quarto triplo do último andar muito confortável e limpo, o banheiro coletivo ao lado igualmente.Café da manhã excelente. Recomendo!
Stayed 1 night in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente. Faltou um frigobar.
Stayed 1 night in Sep 2018
Response from Bruna on 8 Sept 2018
Obrigada pela sua avaliação :)

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam to miejsce!
Drugi raz w tym hostelu. Bardzo sympatyczna obsługa, możliwość płatności na miejscu, nie robią problemu, jeśli się późno przyjeżdża. Fajne patio, gdzie można posiedzieć, poleżeć, odpocząć. Dobra lokalizacja - blisko centrum, uniwersytetu, przy parku. Obok linie autobusowe. Pokój dwuosobowy w porządku, wygodne łóżko, czysta pościel, ręczniki codziennie świeże. Prysznice w piwnicy (trochę tam wilgotno), na półpiętrze dodatkowe toalety. Dyskomfort za to w nocy z racji bliskości pubów, to miejsce, gdzie studenci się bawią, więc bywa głośno do późnych godzin nocnych. W nocy też wywożone są śmieci, a śmietniki stoją naprzeciw hostelu, też ruch uliczny słychać. Polecam pokoje od podwórka raczej.
Stayed 6 nights in Jun 2018

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Bruna on 13 Jun 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
A melhorar em vários aspetos
Hostel muito bem localizado, sendo este o seu principal ponto de atração. O pequeno-almoço tem igualdade pontuação positiva. A rede de internet foi inexistente durante a estadia no 3º piso. De igual modo apenas existem balneários (chuveiros) no piso -1, o que torna a logística do banho pouco prática para quem está nos pisos superiores. Não foi feita limpeza do quarto, nem mesmo das camas dos hóspedes que haviam saído do hostel num dos dias (fiquei num quarto triplo). Atendimento normal.
Stayed 2 nights in May 2018
Response from Bruna on 13 Jun 2018
We're sorry to hear that the service provided was not to your liking. We will work hard to rectify the situation. Thanks for your comment.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

felipe

Liked: Cleanliness
Disliked: Property conditions & facilities
Bien para estudiantes,mal para parejas adultas.
Hostal muy viejo,con intento de remodelacion,limpio,zona estudiantil.Desayuno aceptable.

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coração de coimbra
Hostel muito bem localizado, atendentes muito educados e solicitos. Quarto e instalações excelentes, café da manhã bem completo e facilidade para estacionamento.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Só o Wi-Fi no último andar, não foi bom, muito ruim, o resto foi excelente.
Stayed 2 nights in Nov 2017
Muito obrigada! Todos os comentários são extremamente úteis e tidos em consideração no sentido de melhorar, dia após dia, o nosso serviço e, assim, proporcionar uma melhor experiência aos nossos hóspedes.

8/10 Good

ELCIONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2017
Thank you so much! All comments are extremely useful and taken into account to improve day after day , our service and thus provide a better experience to our guests.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Thank you so much! All comments are extremely useful and taken into account to improve day after day , our service and thus provide a better experience to our guests.