Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travellerfrom Providence, RI

History & style

Posted 03-Jan-2015
Pros: location, ocean-view baconies (worth paying a little extra for), vintage style
Cons: Wifi!!! It's not free if it doesn't work and you end up having to pay for it.
Location: Enjoy the widest beach in Europe, lovely beachside promenade, and (if so inclined) the historic casino nearby.
We spent three days around New Year at the hotel. A classic from the 1950s, it's been thoroughly remodelled since then but retains many of the original features (marble bathrooms, period frescoes and other decorations). There are only three large hotels on the Figueira oceanfront, which is mostly occupied with condo buildings, so if you want ocean view there's not much to choose from, which is perhaps why Mercure doesn't seem to be trying very hard to please its guests. Our biggest complaint is about "free" wifi, which worked poorly to not at all in our room. We ended up throwing our arms up in frustration and purchasing paid wifi vouchers for a functional connection (before discovering, on our second day, that the "free" wifi worked reasonably well in our bathroom). We also found one of the receptionists spitefully unfriendly on a couple of occasions. On other fronts, the mattresses were hard and the pillows lumpy, though overall the rooms are fine (and the large, open balconies with beach/ocean view positively gorgeous). Overall we'd recommend the hotel for the unique style, history & location.
3 out of 5
Recommended
for Couples
by linda

This traveller left a rating score only Posted 28-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Families
by Maria Conceiçãofrom EUROPA

Bom custo beneficio

Posted 24-Dec-2014 on Hotels.com
Bom hotel, porem não considero 4 estrelas
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bergen op zoom

Heel aangenaam

Posted 20-Nov-2014
Nette kamer en vriendelijke personeel. Dus was heel aangenaamtijdens de hele verblijf.
2 out of 5
Recommended
for Couples
by A verified traveller

Poor, old, unhelpful staff

Posted 08-Nov-2014 on Hotels.com
Very disappointed.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Nettelsee

Schöne Lage, direkt am Strand, sauberes Hotel.

Posted 26-Sep-2014
Pros: Für portugiesische Verhältnisse war das Frühstück ok und der Frühstücksraum war schön groß und sauber.
Cons: Auf jedenfall nicht mit dem Toilettenpapier spahren, für zwei Personen nur eine volle und eine fast leere benutzte Rolle, das ist ekelig !!!
Location: Sehr schön am großen Sandstrand, unternehmen kann man dort leider nicht so viel.
Wir waren auf der Durchreise und hatten uns dort eingemietet.
4 out of 5
Recommended
by Ricardo Carvalhofrom Florianópolis

O melhor da cidade

Posted 20-Sep-2014 on Hotels.com
Excelente hotel e localização.
5 out of 5
Recommended
by A verified traveller

Trop bien

Posted 04-Aug-2014 on Hotels.com
On a passe un sejour de une semaine , on a vraiment aime et on recontrone dans quelques mois , le gents la bas son vraiment sympa et sourrient
5 out of 5
Recommended
for Families
by Mannfrom Oslo

Nærhet til "alt"

Posted 30-Jul-2014 on Hotels.com
Glimrende beliggenhet med nærhet til "alt". Var der en uke i fjor - to uker i år. Alt var bra med et STORT unntak: Den ene lørdagen satte hotellet - uten å gi beskjed eller informasjon - med diskotek på taket i femte etasje. Vi bodde i 4. etasje - plassert rett under kraftige høyttalere med høyrøstet DJ i konstant gang fra 1700 til 2300.Bassen dundret i taket under hele seansen. Liten forståelse for problemet , da vi klaget til resepsjonen. Ingen akseptabel reaksjon.
2 out of 5
by A verified traveller

Gutes Hotel, jedoch in die Jahre gekommen

Posted 20-Jul-2014
Das Hotel liegt in direkter Strandlage und ist sehr gepflegt. Man bemerkt jedoch dass die Einrichtung, zumal in den Zimmern in die Jahre gekommen ist. Wir hatten Frühstück inbegriffen, jedoch war das vorliegende Angebot sehr schwach. In vergleichbaren Hotels auf unserer Rundreise durch Portugal, viel dieses viel üppiger und qualitativ hochwertiger aus.