Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 2 children)

Standard Room, Lagoon View

Max Occupancy: 2 guests (up to 1 child)

Family-friendly hotel with 3 outdoor pools and full-service spa

Nectar Points available

Location

This family-friendly Korora hotel is located on the waterfront, within 3 mi (5 km) of Big Banana Coffs Harbour and Diggers Beach. Tabatinga Family Fun Centre and Dolphin Marine Magic are also within 6 mi (10 km).

Hotel Features

3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Self parking is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 170 rooms offer WiFi, furnished balconies, and LCD TVs with satellite channels. Guests will also find minibars, room service, and coffee makers.

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Hotel Amenities

Hotel Amenities

Novotel Coffs Harbour Pacific Bay Resort features a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired high-speed Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 15069 square feet (1400 square meters) include a conference center and conference space. This family-friendly hotel also offers a children's pool, a sauna, and a children's club. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Total number of rooms - 170
  • Babysitting or childcare
  • Breakfast available (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Tennis on site
  • Bar/lounge
  • Free newspapers in lobby
  • Conference space
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Beach/pool umbrellas
  • Number of outdoor pools - 3
  • Computer station
  • Luggage storage
  • Parking (limited spaces)
  • 24-hour front desk
  • Business center
  • Dry cleaning/laundry service
  • Children's club
  • Elevator/lift
  • Laundry facilities
  • Health club
  • Spa treatment room(s)
  • Meeting rooms
  • Garden
  • Picnic area
  • Restaurant
  • Conference space size (feet) - 15069
  • Free self parking
  • Conference center
  • Pool sun loungers
  • Conference space size (meters) - 1400
  • Number of meeting rooms - 15
  • Sauna
  • Spa tub
  • Supervised childcare/activities
  • Children's pool
  • Wedding services
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Internet

Available in all rooms: Wireless internet access (14.50 AUD per 2 hours surcharge)

Available in some public areas: Wired high-speed internet (5 AUD per 25 minutes surcharge)

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Furnished balcony
  • Climate control
  • Air conditioning
  • Phone
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Satellite TV service
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Blackout drapes/curtains
  • WiFi (surcharge)
  • In-room massage available
  • In-room safe
  • Free newspaper
  • Room service (limited hours)
  • LCD TV
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Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Charlies Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

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Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site
  • Aerobics on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site
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Spa Services

Tranquility Spa has 10 treatment rooms including rooms for couples. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AUD 29.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.50 (for 2 hours, rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 5 (for 25 minutes, rates may vary)
  • Rollaway bed fee: AUD 60 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4 stars.

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