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Reviews of YMCA International House

3 out of 5
YMCA International House
Chittoor Road, Kanayannur, Kerala

Reviews

6.6
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

PKS

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff & housekeeping staff excellent . Walkable market , restaurants , coffee shop , M G Road for shopping / Dinning , Marina Drive ( You can use Tuk Tuk @Rs.30 or 40 to get to beach.) This YMCA is a bit far from airport. Taxi may charge Rs.500 to 600 depending on time you arrive at airport. Executive Rooms are very neat & clean. No idea of other rooms. There is Restaurant inside YMCA ( not run by YMCA ) provide complementary breakfast but lunch & dinner we need to pay. Complementary Breakfast not much choices and cold stuff -not even warm. So I am here giving just four star. Veg lunch with variety of dishes cost Rs.80 which is nice but food is not even warm enough. Restaurant Staff are staring at your plate what you take , how much you eat etc. I did not have my break fast or lunch or dinner there. I had gone to closed by restaurant. Though the break fast is complementary. YMCA did not give me any discount for not having such kind of break fast. Their thinking is wether we like or not their break fast , they do not consider any discount on that. Ymca should discuss with the contractor who runs the restaurant & improve the quality and variety. People around are very good speak Malayalam, Hindi , English. Ernakulam Railway station & Maharaja college & Maharaja college metro station just walkable distance . Overall, it is very nice place to stay in Ernakulam, Kochi.
Stayed 15 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff & housekeeping staff excellent . Walkable market , restaurants , coffee shop , M G Road for shopping / Dinning , Marina Drive ( You can use Tuk Tuk @Rs.30 or 40 to get to beach.) This YMCA is a bit far from airport. Taxi may charge Rs.500 to 600 depending on time you arrive at airport. Executive Rooms are very neat & clean. No idea of other rooms. There is Restaurant inside YMCA ( not run by YMCA ) provide complementary breakfast but lunch & dinner we need to pay. Complementary Breakfast not much choices and cold stuff -not even warm. So I am here giving just four star. Veg lunch with variety of dishes cost Rs.80 which is nice but food is not even warm enough. Restaurant Staff are staring at your plate what you take , how much you eat etc. I did not have my break fast or lunch or dinner there. I had gone to closed by restaurant. Though the break fast is complementary. YMCA did not give me any discount for not having such kind of break fast. Their thinking is wether we like or not their break fast , they do not consider any discount on that. Ymca should discuss with the contractor who runs the restaurant & improve the quality and variety. People around are very good speak Malayalam, Hindi , English. Ernakulam Railway station & Maharaja college & Maharaja college metro station just walkable distance . Overall, it is very nice place to stay in Ernakulam, Kochi.
Stayed 15 nights in Feb 2019

10/10 Excellent

PK, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff , housekeeping staff , Dinning Hall staff very welcoming with great smile and very courteous knows well how to make guest happy . It is close to main market M G Road and also Marina Drive beach . The Executive Room I stay was very neat & clean with air conditioning. I wanted to meton names of staff but due to policy can not do so. I Will stay again here when I go to Ernakulam again. Thank you all for excellent welcome & comfortable stay.
Stayed 1 night in Nov 2018
Response from Manager YMCA International House. on 14 Nov 2018
Dear Guest. We thank you for sharing your stay experience at Hotel YMCA International House. We delighted to note that you found our hotel great and service levels are exemplary. It is our constant endeavor to deliver excellent services to make our guests feel special in every aspect during their stay with us and appreciation such as you increase our motivation to continuously aspire to achieve the expectations that our guests have of us. We thank you once again for your recommendation and look forward to have more opportunities to be of service to you. We Always welcome to hotel YMCA International House, Chittoor Road, Ernakulam ...!!!

6/10 Okay

Midhun

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service
Very bad
The lady at the reception was very rude, she would not even check my booking but put in a room with no AC even though I had AC room booked. No manners she had while talking to customers. I had to come back and ask them to check my booking and then they changed my room. Wish I had booked some other hotel.

2/10 Terrible

Shilas, Thrissur/UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional service by Hotel.com and YMCA
I have booked for 4 adults AC room and they allotted me a small non-ac double bed room. I had to pay extra for bed. They told us there is no information from hotel.com, they just booked a room only

6/10 Okay

Verified traveller

Value for money
decent stay and value

6/10 Okay

Verified traveller

valve for money stay
Decent for the pay.

8/10 Good

williams, Pune

Stay in YMCA International House, Ernakulam
Nothing fascinating. Regular rooms with Ac and TV.Basic items like water and towels have to be asked for ie the administrative staff needs a wake up call. Sincerity of purpose seems to be missing. Notwithstanding, it was a good stay for the price paid.

6/10 Okay

AJAY SHANKER, BANGALORE

Liked: Cleanliness
Disliked: Staff & service
Nice hotel
Not good.As hotel staff is aware about Online Booking conditions.

6/10 Okay

jayant, lucknow

Liked: Staff & service, property conditions & facilities
Hotel accessible to city
Good hotel.morning breakfast was good. Rooms were clean.near to bus stand.near to marine drive.

8/10 Good

RATNA, KOLKATA

Liked: Cleanliness, staff & service, room comfort
Located at convenient place.
Requires more maintenance on facilities. It will be better if food facilities is upgraded

2/10 Terrible

Dorte

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionen vidste ikke vi havde booket værelse og var uvillige til at hjælpe. Værelset var snavset og madrasserne gamle og snavsede. Der blev ikke gjort rent de 3 dage vi var der.
Stayed 3 nights in Oct 2019
Response from jibin jose on 13 Nov 2019
Dear guest, I would like to personally apologize for the uncomfortable experience during your stay with us. We continuously try to do our very best for all of our guests, but unfortunately, sometimes we do fail. we hope to have another opportunity to serve you in the future (hotel manager)