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Reviews of The Avenue Regent

3.5 out of 5
The Avenue Regent
39/2026 M. G. Road, Ernakulam, Kanayannur, Kerala

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 75 reviews" "
Rating 8 - Good. 41 out of 75 reviews" "
Rating 6 - Okay. 9 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Viswanathan

Travelled with partner
Liked: Cleanliness
Normally a good place, but this time the sound of hamerring and power tools on the roof was very disappointing
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Surinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
We had lots of insect bites in the room we stayed.
Stayed 6 nights in Dec 2023

10/10 Excellent

Gokul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Megha

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Dec 2023

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were exceptional. Cleaning rooms was a top priority. The quality of the food was of a high standard and the daily breakfast was a great way to start the day. I would definitely stay again and recommend it to anyone staying in the area.
Stayed 12 nights in Oct 2023

8/10 Good

Vasudevan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and convenient stay. Food and service was really good. Nice facilities.
Stayed 1 night in Sep 2023

8/10 Good

Lijo Johnson

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lindsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping areas. Clean. Good service.
Stayed 2 nights in Aug 2023

10/10 Excellent

DILSHAD

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2023

8/10 Good

sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Apr 2023

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, amenities
The lobby is too loud in the evenings.

10/10 Excellent

ajitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the openness of the rooms,great food and service.Would stay again.
Stayed 4 nights in Nov 2022

8/10 Good

JOBY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
24/7 check-in-out option and dining facilities available, and walkable to shopping, etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and clean room
1. 3am check-in was strange. No exterior lights at hotel. Lobby was dark except for a small night light. 2. Couldn’t connect to wifi. 3. Room was large and clean. 4. Buffet breakfast of traditional Kerala food was fresh and tasty. 5.
Stayed 1 night in Feb 2022

6/10 Okay

Sorin

Business traveller
Disliked: Property conditions & facilities, room comfort
Not for foreigners. Too much noise
Stayed 1 night in Feb 2020

8/10 Good

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel pretty close to shipyard
If you come here to work in Cochin shipyard is better to forget about Mercy hotel and to come directly here. It's a walking distance to shipyard and good breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Biju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good as it was New year.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for family city tour
Very clean and large room. Comfortable location. Easily accessible by train and metro.
Stayed 1 night in Dec 2019

10/10 Excellent

Gunaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Big room with comfortable bed.
Stayed 1 night in Apr 2019

10/10 Excellent

Shamso, Sharjah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff, location and cleanliness and upgrade we received on our booking
Stayed 1 night in Jul 2018
Response from prajith p.c on 1 Sept 2018
Thank you very much for your comments, we look forward to serve you better during your next visit.

10/10 Excellent

RAJASEKARAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business class hotel
It was one of the excellant stay out of many hotels in M.G.Road which is very famous for shopping and commercial activity. It is very close other attractions as well. Room is bigger than other hotels nearby and good facilities in the hotel.
Response from Team Avenue Regent on 24 May 2018
Dear Sir, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Team Avenue Regent

8/10 Good

PVR, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Pleasant stay, Ideal location and friendly staff. Value for money...
Stayed 1 night in Feb 2018
Response from Avenue Regent on 15 Mar 2018
Dear Sir, Thank you for your great review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Experience
Great place to stay ... Good food at the cafe below ...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cochin
Excellent room facilities. Very pleasant atmosphere. Excellent service with very friendly staff who were so helpful. Food was authentic cuisine and incredibly tasty. Would thoroughly recommend this hotel to anyone staying in Cochin. We cannot think of anyway to improve this hotel. We will tell our friends and family.
Stayed 2 nights in Dec 2017

10/10 Excellent

R Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed everything about the hotel except for your positioning the reception area right next to the open bar. It makes the place extremely noisy & unruly! It was truly a dampener for an otherwise superlative experience!!!
Stayed 3 nights in Nov 2017

10/10 Excellent

JOSEPH M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Runy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel!
This is the second time I have stayed at this hotel and I can't recommend it enough! Service is fantastic.....room is perfect. The stay was perfect! If you're in the Cochin area, you have to stay here!
Stayed 1 night in Aug 2017

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First taste ofIndia.
A great place to stay,the room was clean and comfortable. The staff friendly and very helpful,the food was excellent. I would recommend this hotel to family and friends.
Stayed 9 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
It was a pleasant stay .. it was well maintained and had courteous staff. Wi-Fi had few problems and the transport we were asking for for kumarokam trip was too pricey .. which we did not take .; but otherwise was a good experience for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Rs 4000
Overall 4 / 5 . Crowded street outside heavy traffic

8/10 Good

SIDDHARTH, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
We liked our stay at the Regent

8/10 Good

jjohn7, usa

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good.Reception personnel can have a little smile on their face at times they gave a suspicious look.Breakfast good,Location good.

8/10 Good

Shashishekhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

kishore, mauritius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy to shops.
service was poor. customer care need to be improved. requested for someone to come to check my computer and the guy at the reception said that they will send the guy quickly but no one came despite my second request.

6/10 Okay

George, Australia

Disliked: Cleanliness
We had three days at this hotel Overall good. We had stayed there a number of years ago when it was impressive but the standards have dropped a bit.The room could have been a lot cleaner.Got tired of ringing house keeping for toiletries which are basic supplies.Staff are friendly.Restaurant was good.

8/10 Good

MANISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Konadan, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, right in the middle of town.
Good. Enjoyed the stay here. Nice room and good parking. Helpfull staff and service. Right in the middle of town, so easy to walk in town.

6/10 Okay

Mohan , Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent property and cleanliness but ......
The hotel is very well built and cleanly maintained. Tasteful interiors. However, staff at Reception demanded payment in advance. When I told them that this is the first time advance payment is being demanded, staff simply did not react. I told them that while I have not problem paying in advance neither I will come again nor I will recommend the hotel to others, there was no response. Was it indifference or simply not being aware of how to respond, was not clear. Also, in one of the rooms allotted to us (Room No.602) the toilet door was not getting locked. Apparently, it was broken open earlier. While hotel is very particular about collecting payment in advance, it does not have process to check the rooms before allotting to customers. If these deficiencies are taken care of, the hotel could be rated highly.

8/10 Good

clementino, bombay

Liked: Staff & service
Good services at the restaurants
Very good food at the buffet and personal attention by mgr. Nice lounge bar too

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
king size bed???
I booked a room with a king size bed. I even booked higher category of room to ensure that I get the king size bed. I was told that all the rooms of this category were twin rooms with two single beds though they insisted that they were two queen size beds. I was really not sure... but since it was only one night, i let it be. And I also did not get an impression that they will give me the room that i booked... I also booked a taxi through the reception but the communication was very bad. It took quite some time to get my intention understood. Though this hotel receives good reputation on food, i do not feel the accommodation receives the same... very unfortunate...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well maintained, courteous staff and close to major shopping

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the shops and recreational areas
Enjoyed the stay. Great coffee shop at anytime and helpful staff

8/10 Good

Pushpinder, Chandigarh

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant Stay
It was pleasant stay, Staff was courteous. Check-in and Check out was very smooth. location is excellent, Food was good. Gym was ok.Some loop holes observed in Hotel's room service. Fortunately, this is the only negative I experienced in this hotel. but for few employees, the hotel shouldn't be classified as bad. I will recommend this hotel.

8/10 Good

ABHIJIT K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort