Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Dublin

Nice Hotel older staff could learn from younger

Posted 22-Sep-2014
Pros: Location, view, clean with lots of nice decor
Cons: Consistent treatment of everyone.
Location: Nice location if you want a relaxing weekend and a few minutes to town if you want something a bit of nightlife
Brilliant setting, impressive entrance to hotel, at check in the staff member kept answering the phone, talking to other staff and answering questions from other people behind us in the cue, the staff member never apologised once, I know phones have to be answered but all it takes is a simple do you mind if I take this call, we pretty much just got asked for our credit card and details, got told nothing about the hotel, didn't even tell us how to get to our room, at €200 a night you expect some sort of basic personal touch. Nice room but it had no air con, had to leave the balcony door open all weekend. First morning of breakfast we were shown to our table by a male member of staff and told nothing about breakfast, he walked around the breakfast area talking to everyone but us, the second morning of our stay at breakfast a female member of staff showed us to our table and was as helpful and as nice a person I've came across in any hotel anywhere in the world. When booking the hotel we called direct, told someone would call us back, no one ever did, called back to check my details were correct and told again that someone would call us back, never got a call back, booked via expedia, turns out my friend that was getting married had negotiated a discounted rate and we paid more than everyone else. Mixed bunch of staff, some of the older staff could definitely learn from younger staff, obviously older people are looked after better in this hotel, my money is just as good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cheshire

lovely hotel nestled between 2 fab beaches

Posted 23-Aug-2014
Pros: Views from high floor rooms Location Food Staff
Cons: Being really picky now but maybe a bit more dusting around the room
Location: We visited Kinsale via the Wild Atlantic scenic route which was very picturesque and Cobh is nearby with Titanic connection so very interesting!
Nice touches- books in room, turndown service with weather forecast for next day, borrow DVDs and kites from reception- helpful! Despite all rooms being "luxury doubles" some are more overlooked than others by guests arriving/departing the building. However, we asked to change rooms and the next day got an amazing one on a high floor with great beach view which truly made our holiday! The staff are lovely, the Residents Bar is a quiet retreat, the main restaurant great for breakfast (good seaviews) but pricey 5 course evening meals so we chose to eat in the atmospheric Dunes Bistro Bar (also within the hotel). You cannot reserve tables here but we got in most nights without much of a wait and the food is incredible as are the portion sizes! Both beaches either side of the hotel are to die for and walks are plenty. Clonakilty town is nice and only about 10mins away by car (tricky to walk as not always pavement) with other eating choices aplenty but we couldn't tear ourselves away from Dunes! Go try and enjoy- we will be BACK!!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 27-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by majella o dwyer

This traveller left a rating score only Posted 29-May-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 19-May-2014 on Hotels.com
Gorgeous seaside location, fine food, helpful, friendly staff
5 out of 5
Recommended
for Families
by G Powerfrom Herts

Superb break

Posted 15-Apr-2014 on Hotels.com
We had a fantastic time. Great hotel, very friendly staff and helpful with it. The room was superb, very clean with great beach views. Hotel facilities were top drawer and the breakfast was second to none. I was familiar with the location and surrounding area but nevertheless, still impressive.
5 out of 5
Recommended
by Looking for a retreatfrom County cork

Fantastic location

Posted 28-Mar-2014 on Hotels.com
A wonderful stay with a perfect setting by the ocean and two beaches. The staff were friendly and helpful . The food was equally enjoyable.
5 out of 5
Recommended
by Tomfrom Fort Wayne, In

Greta place

Posted 31-Jul-2013 on Hotels.com
Fantastic hotel, great staff and location.
5 out of 5
Recommended
by Elainefrom Cork

Fabulous Stay

Posted 23-Jun-2013 on Hotels.com
Fabulous- Staff very nice and lovely relaxing location.
4 out of 5
Recommended
for Families
by jimigfrom London

Quality from start to finish

Posted 16-Jun-2013 on Hotels.com
Really enjoyed our stay here (2nd so far) - fantastic location and very attentive staff.