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Reviews of Super 8 by Wyndham Clinton

2 out of 5
Super 8 by Wyndham Clinton
1711 Lincolnway St, Clinton, IA

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 77 reviews" "
Rating 8 - Good. 15 out of 77 reviews" "
Rating 6 - Okay. 12 out of 77 reviews" "
Rating 4 - Poor. 9 out of 77 reviews" "
Rating 2 - Terrible. 12 out of 77 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lot of sketchy people around property
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Stephanie, We appreciate your feedback and take safety and security very seriously at our hotel. We suggest reaching out to our management team to discuss any specific concerns you may have encountered during your stay. Thank you for bringing this to our attention.

8/10 Good

Lucas

Travelled with partner
Liked: Cleanliness, staff & service
Dirtyness and doors to outside don’t close and lock
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Hello Lucas,Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to the relevant departments for review and improvement. Your input is valuable to us as we strive to enhance our guests' experience and maintain high standards throughout the property.

6/10 Okay

LeRoy

Stayed 7 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello LeRoy, We value your stay with us. We kindly encourage you to contact us to discuss your experience further.

2/10 Terrible

Jimmmy Oswaldo Montesdeoca

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like
Stayed 4 nights in Feb 2024
Response from Manager on 27 Mar 2024
Hello Jimmmy Oswaldo Montesdeoca,We regret to hear that your stay didn't meet your expectations. Your feedback is valuable to us, and we will share it with our team for improvements. If you have any further comments or concerns, please do not hesitate to reach out to our management team for further assistance.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 27 Mar 2024
Hello Carlos,We are delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Amy

Stayed 1 night in Jan 2024
Response from Manager on 29 Mar 2024
Hello Amy,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manager on 29 Mar 2024
Hello Carlos,Thank for choosing to stay with us. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

10/10 Excellent

Won, Austin

Liked: Amenities
Darin (?) front desk is super great!
Stayed 1 night in Jan 2024
Response from Manager on 29 Mar 2024
Hello Won,We appreciate your positive feedback regarding Darin at our front desk. Guest satisfaction is our top priority, and we're glad you had a great experience. Should you have any further feedback or queries, please feel free to contact our management team directly for assistance.

6/10 Okay

Dashae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast selection is slim. Just waffles && cereal
Stayed 1 night in Dec 2023
Response from Manager on 27 Mar 2024
Hello Dashae,We appreciate your feedback on the breakfast selection and will share it with our team for review. We strive to enhance our offerings to meet the diverse preferences of our guests. Thank you for bringing this to our attention, and we hope you enjoyed the other aspects of your stay with us.

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Nights Sleep
The staff was friendly and the room was recently updated. The Bed was super comfortable and accommodating for my one-night stay for work. I will stay here again on my next trip.
Stayed 1 night in Nov 2023

2/10 Terrible

Curtis

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
There were only a handful of guests staying here and a legit crackhead was put in the next room on my last night of a 3 night stay. After a few hours of yelling and door slamming and 3 calls to the front desk from my cellphone (room phone had no cord) the loud neighbors were evicted. I asked the manager for a refund of my pet fee ($60 for 2 dogs / 3 nights) and they refused. The owner told me over the phone I should have asked for a new room. I don't think asking for a refund of the pet fee was too much considering I got zero sleep my last night. Its a budget hotel, I get it, but with only a few cars in the parking lot, dont put the crackheads next to another guest's room.
Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I work for Super 8 in Indiana. This one is well kept. Enjoyed my stay. Clinton is my parent's hometown. Came here to lay my parent's remains next to my father's parents.
Stayed 1 night in Nov 2023

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Will consider staying here again. Thanks!
Stayed 1 night in Oct 2023

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated, will stay again
Overall we had a great stay, the only problem we had that really pissed me off was i requested 2 double beds, handicap room because my husband can't climb stairs. When we got there they gave that room to someone else that could have used the other rooms. We did end up with a handicap room with one full size (double) bed, them beds are made for 1 person, not 2 adults.
Stayed 2 nights in Oct 2023

4/10 Poor

Andrew

Beat up neighborhood. Queen bed was more like a full/twin
Stayed 1 night in Oct 2023

8/10 Good

Jennifer, DES MOINES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and good property
Stayed 2 nights in Oct 2023

6/10 Okay

Jeffrey

Stayed 2 nights in Sep 2023

2/10 Terrible

Jeffrey

Stayed 7 nights in Sep 2023

10/10 Excellent

Kyrstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Tammy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Was nice, needs minor maintenance and need safety locks (chain lock inside rooms). Entrance doors need to be locked for safety.
Stayed 2 nights in Sep 2023

10/10 Excellent

Douglas

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved the updated rooms
Stayed 3 nights in Sep 2023

6/10 Okay

Stephanie

Travelled with partner
Disliked: Staff & service, amenities
Breakfast consisted of a loaf of bread, waffle maker and coffee. Had to ask for things to be refilled.
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at Super 8 in Clinton was a great one Rooms are newly remodeled and very clean staff is friendly and very helpful
Stayed 2 nights in Sep 2023

8/10 Good

Gael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jamye

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Jay

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not what was shown on Travelocity. It was very old and worn down and the room was very dirty on the walls, floors and AC unit. The sheets had stains on them, a towel had what appeared to be dried blood, and another towel had multiple holes in it. There were people hanging around in the parking lot for hours and then at 2:30 am my kids and I were awaken to a very strong smell of marijuana in the hallway coming in under our door. The AC unit kept shutting off every hour or so. I haven't experienced such a place in a very long time.

6/10 Okay

Elizabeth Ter

Liked: Property conditions & facilities
Hotel decent and clean
Stayed 2 nights in Aug 2023

6/10 Okay

ray

Travelled with partner
Disliked: Property conditions & facilities
Bathtub water drained slow, water stain on nightstand, needed more butter and syrup for breakfast. Reasonable price and location.
Stayed 1 night in Aug 2023

8/10 Good

jamye

Stayed 1 night in Aug 2023

6/10 Okay

timothy

Business traveller
Disliked: Property conditions & facilities
Not a very good selection for breakfast. Lobby always smelled like someone was cooking
Stayed 7 nights in Jul 2023

2/10 Terrible

Delores

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Lady at counter hardly spoke english. She had a gentleman tell us directions to get somewhere. We were told back door was best to bring our stuff in. We carried it over there only finding door locked. Had to go back to front to enter. Not handicapped accessible for those needing it. Bad paint job in room. Sheets wouldnt stay on bed. We were not told location of things like ice machine in building!! Smelled smoke in hall near our room. Would not credit us for second night even though we checked out affter first night!
Stayed 2 nights in Aug 2023

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was super nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeremy

Ok
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

8/10 Good

Steven C.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I use a walker so motel stays can be challenging. A lot of Super 8 properties I encounter are a "split level" design so I either have to navigate a half-flight of stairs up or down to get to my room. The Clinton property has a ramp from the lobby to the bottom floor which is a great convenience for me. I have stayed at other Super 8 properties with similar conveniences (one even had an electric lift) but not all have them. I am a Wyndam Rewards card holder and like to use Wyndam properties when possible. I usually book through a third party and tend to shy away from Super 8 if I don't know that such conveniences are present. If you could make some type of notation as to the presence of such features on your online booking ads, perhaps more like me may find them helpful. P.S.: I forgot to apply the points from this Wyndam stay to my card.
Stayed 1 night in Jun 2023

4/10 Poor

Todd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very very poor hotel
This is a very dirty rundown hotel. Will never stay here again very upset that I used my free room rewards for this. Should not be endorsed by any hotel site.
Stayed 1 night in Jun 2023

6/10 Okay

Diane

Travelled with partner
Disliked: Property conditions & facilities
Really didn't like much. Asked some questions and not helpful. Walls were paper thin. Lots of noise all night. Hair dryer didn't work. Breakfast lol!!! Had to ask for a receipt upon checkout. Wouldn't go back ever.....
Stayed 1 night in Jun 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

jack

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
terrible hotel
This was the most disgusting run down hotel I've ever stayed at. black mold on the ceiling of the bathroom, run down, missing hand rails, tv didnt work ect.... This hotel has not been taking care of and was disgusting.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The improvement at this Property has been amazing! The room(s) were very clean, and well maintained. It smelled very fresh walking into. The front desk staff was very nice and professional.

4/10 Poor

Daniel

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The evening front desk people did their best, yet it seemed they had only been recently hired. The onsite 'manager' was rarely at the front desk during the day, and when he did show, he looked unkempt and acted like he'd just woke up. Our room (108): BATHROOM - loose shower curtain bar; leaky shower head; cheap shower curtain let water through onto floor; door jamb dirty, finger prints on door; floor tile trim ungrouted, leaving gaps for air/whatever else is between floors access; commode lid did not fit the toilet seat. The in-room amenities were adequate, yet our sheets were not changed during our stay. I understand much of this motel's business is from workers. However, they aren't the only guests who drink coffee, which was advertised in writing "Fresh coffee 24/7". Yes, I'm picky and notice such things, for as a young man I did Red Roof Inns night audit. We were required to act and dress professionally, even at night, since guests can show up at any time. What I listed may seem like little things, yet it's the little things that count, and overlooking very many little things is what costs you business - and business is what keeps the doors open and lights on. Because of this single poor showing, we will not use any Super 8 by Wynham again. By the way, it is wrong to expect a single housekeeper to keep three floors clean. I thanked the one we found at work the day we checked out; she deserves a raise, though I doubt she'll ever get one.
Stayed 4 nights in Feb 2023

10/10 Excellent

Angela, PEKIN

4/10 Poor

Klajdi

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
You get what you pay for, I guess. Dirty rooms, loud people, smelly hallways. Other than the price, everything else was bad
Stayed 4 nights in Jan 2023

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't bother to stay. Smelled when we walked in. No security lock on the door. Coat rack on the table and not the wall. Toilet didn't flush

2/10 Terrible

Jodie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found cockroaches in our room. Next room played rap music at 6:30 am. Seems that it’s a place people rent rooms to live.
Stayed 1 night in Nov 2022

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people,excellent service
Stayed 2 nights in Oct 2022

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay price was right!
Stayed 1 night in Sep 2022