Exterior

Reviews of Quality Inn

2.5 out of 5
Quality Inn
1025 Highway 65 B, Clinton, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 106 out of 232 reviews" "
Rating 8 - Good. 77 out of 232 reviews" "
Rating 6 - Okay. 28 out of 232 reviews" "
Rating 4 - Poor. 11 out of 232 reviews" "
Rating 2 - Terrible. 10 out of 232 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Destiny

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richie

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Liked it having one-way access with tenant traffic only and high above any roadway
Stayed 1 night in Nov 2023

10/10 Excellent

ANN

Stayed 1 night in Oct 2023

2/10 Terrible

William

Stinky
Stayed 2 nights in Oct 2023

6/10 Okay

City of

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Transitioning and Dated
The property is transitioning from Best Western to Choice / Quality Inn. Therefore, there was a delay in check-in trying to find the reservation. This property is definitely dated and does need updating. Other than the door lock / deadbolt, the room did not have an added security lock on the door. Although overall clean, there was hair collected in shower drain that had to be removed prior to showering. The staff was very courteous and welcoming.
Stayed 1 night in Sep 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean rooms. Good beds. Good wifi. Great view out your window. Only negative was low water pressure.
Stayed 1 night in Aug 2023

6/10 Okay

Hayley

Travelled with family and small children
Liked: Staff & service
Nice quiet setting. Did have a funny smell in our room. The TV did not work and there was mold on the shower curtain.
Stayed 1 night in Jul 2023

10/10 Excellent

Jill

Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Could not get the TV to work.
Stayed 1 night in Jul 2023

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room was clean and the staff was really welcoming. We booked 2 days and were expecting using the pool. it wasn’t working. disappointed :( Overall we recommend this hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Tresia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like it all around.
Stayed 2 nights in Jun 2023

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2023

4/10 Poor

Chris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, check in went fine. The room was a disappointment. We stayed there in 2017 it was very clean and the people who owned it had it in shape and very clean. Apparently there was a change in ownership, because it was not clean. The carpet had spots on it, my socks got dirty walking on it. The bathroom had a portion of rotten dry wall from water damage. Looked like they tried to fix it but had mold on it. The shower curtain had black mold along the bottom of it. The bedding didn't smell fresh didn't look that the sheets didn't look as if hadn't been changed. And Nats we're flying around the coffee pot. I will not be staying there again. You expect to have a clean fresh room for $105.00 a night. What we got was a Motel 6 quality room.
Stayed 1 night in Jun 2023

4/10 Poor

Angie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our mattress was disgustingly stained & all the rooms we had reserved for our family (5) were musty smelling. The outside of rooms areas were not clean, and smelled horribly! Our mom's room was completely unsafe as it did not have a deadbolt or chain lock. Breakfast was NOT a breakfast. We should have been told in advance the pool was NOT EVEN USABLE. The only 2 good things - Samantha at check in & a very sweet housekeeping woman. So very disappointed in our whole stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tammy

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy in a Nf out
Stayed 1 night in Jun 2023

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice hotel. Friendly staff and room was nice. Good bed and pillows. Good water pressure in shower. Also has a fridge and microwave. Breakfast was standard. Good start for the day.
Stayed 1 night in Jun 2023

4/10 Poor

Jeff

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not a good place for a family to stay. Lots of sketchy people hanging around all hours of the night.
Stayed 1 night in Jun 2023

4/10 Poor

Delvan

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Room was dirty. Cobwebs in corners. Spider hanging from lamp. Was told this site was pet friendly but no area to go to for dog to relieve herself. Driveway was steep and limited parking at area to check in. There was ample parking behind the building. I in all clear conscience can not recommend this hotel.
Stayed 1 night in May 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
The free breakfast was great. The staff was very nice.
Stayed 1 night in May 2023

8/10 Good

adam

Liked: Cleanliness, staff & service
The view was amazing, the breakfast was really good, staff was really helpful, we enjoyed our stay.

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The breakfast items were limited. No available juice for us to drink. disappointing considering the cost of the room.
Stayed 1 night in Apr 2023

8/10 Good

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean
Stayed 1 night in Mar 2023

6/10 Okay

Cheryl

Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Myrna

Stayed 1 night in Jan 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Kim

Business traveller
Liked: Staff & service, room comfort
Nice for the price
This was a nice motel. Staircases had spiders, but other than that nice for the price
Stayed 1 night in Oct 2022

6/10 Okay

Nancy

Travelled with family
Disliked: Room comfort
The bed was very uncomfortable, there were a lot of dead bugs on the window sill above the AC.
Stayed 2 nights in Sep 2022

10/10 Excellent

William

Stayed 1 night in Sep 2022

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a good experience.
Stayed 1 night in Sep 2022

2/10 Terrible

Lydia

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Outdated
Needs updating. Furnishings are old and not in the best shape. Beds are hard and uncomfortable.
Stayed 1 night in Aug 2022

4/10 Poor

William

Liked: Staff & service
The staff was helpful, but the place is "tired."
Stayed 1 night in Jul 2022

6/10 Okay

Hannah

Stayed 2 nights in Jun 2022

2/10 Terrible

Mick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs cleaning and remodeling
CONS 1. We reluctantly checked in after seeing the outside. Upon entering the room we decided quickly that we wouldn’t be staying. The room was full of flies and clearly old. 2. The pool was green which was the only reason why we booked it since it was getting late and we were tired. 3. Google map didn’t have the right location. PROS: 1. The front desk young guy was very friendly. We understood that it wasn’t going to be a 5 star since it’s a small town, but were extremely disappointed based on the reviews. Needless to say we drove another hour and a half and stay elsewhere.
Stayed 1 night in Jun 2022
Response from Samantha on 11 Aug 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Joe

Liked: Cleanliness, staff & service
Okay but nothing great
Stayed 2 nights in May 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. Staff helpful about local restaurants.
Stayed 1 night in May 2022

2/10 Terrible

Larry

Stayed 1 night in Apr 2022

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a small Arkansas town.
The staff was very friendly. The hotel was in great condition and sat on top of the hill with a nice view of the city. Would definitely stay again.
Stayed 1 night in Apr 2022

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Needs to be cleaned up , but you can tell they have done a lot of work to convert it into a BW. The stay was adequate for the price. Beautiful view!
Stayed 1 night in Mar 2022

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities
The girl that checked me in was so friendly!
Stayed 1 night in Mar 2022

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds and pillow selection. We slept well. Thank you.
Stayed 1 night in Jan 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel for the price
Stayed 2 nights in Dec 2021

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay there again
No ice, no wifi, insufficient supply of daily sundries, did not make the beds , did not empty the trash, shower needed to be cleaner, no extra effort in regards to Covid, needed upgrading.
Stayed 1 night in Dec 2021

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities
Yes, it is the only motel in town and the desk clerk was friendly and helpful BUT the room’s sink was clogged and missing its stopper and the sheets were blood stained. Definitely not worthy of the Best Western Brand.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Needs some improvement
It was ok. The breakfast could be greatly improved. The juice was very watered down. Barely tasted like fruit juice. The fresh fruit choices were extremely poor. Maybe only 2 poor apples and the bananas were borderline rotten. The biscuits seemed to have been reheated from previous days. The yogurt choices only included sugar sweetened yogurt. Need to offer plain, Greek yogurt. Also, no hot tea was available. The room was ok. Every time the refrigerator kicked on the tv went off momentarily. The corners of the floor in the bathroom needed a deep cleaning. Also a crack in the sheet rock above toilet.
Stayed 1 night in Nov 2021