Your front desk help was particularly helpful, kind and patient when giving me directions from Cleveland. I don't remember her name , her shift ended at 8:30 pm Wed evening, she knows who she is.... I thought I was lost and she was my guardian angel that night.
At check out, three different staff were at the desk, one assisted me with valet and put my luggage in the car ... each one of them professional, quick to smile and make me feel I was important. Truly .... the best hotel stay I've ever had ! Your gracious staff has ensured that I will be returning to your hotel.
Thank you so much ,
The hotel is simply stunning. Beautiful architecture, very friendly staff, comfortable rooms. One of the most comfortable beds I've found in a hotel. Convenient parking next door...would highly recommend this hotel to anyone, but especially to people who appreciate historical buildings.
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