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Reviews of Travelodge by Wyndham Cleveland Airport

2 out of 5
Travelodge by Wyndham Cleveland Airport
14043 Brookpark Road, Brook Park, OH

Reviews

5.0
Rating 10 - Excellent. 87 out of 875 reviews" "
Rating 8 - Good. 120 out of 875 reviews" "
Rating 6 - Okay. 168 out of 875 reviews" "
Rating 4 - Poor. 194 out of 875 reviews" "
Rating 2 - Terrible. 306 out of 875 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

lisa

Disliked: Cleanliness, property conditions & facilities
Don’t go there!
Stayed 2 nights in Apr 2024

8/10 Good

Oleg

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good
Stayed 1 night in Mar 2024

6/10 Okay

Tristan

Decent hotel, not great but will do for a cheap stay. The bed is the WORST thing I’ve ever slept on though.
Stayed 1 night in Apr 2024

2/10 Terrible

Alice

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Carrie

Disliked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
I like the balcony
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole experience was awful the check in process took 2: hours due to miss communicating with the online booking agency had to get refunded the refund the original booking fee so that don't go back to the bank for 3-5 business days then had to rebook the room so cost twice as much and took hours.
Stayed 1 night in Feb 2024

10/10 Excellent

Bradley

Stayed 1 night in Feb 2024

4/10 Poor

Hubert

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Jon, Highland

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in need of some serious work. Every wall had sloppy wallpaper patches that were peeling, there were small holes in some walls, the sink leaked, the counter in the bathroom was hanging on by a hair, wall outlets were not properly attached to the wall, the safety mat in the shower was glued down wallpaper, there were water stains on the ceiling, and the inside of the entry door was ggraffitied. The booking mentioned rollaway beds and adjoining rooms, but neither exist. We were told we couldn't leave until they inspected the room. Will not be going back. Having stayed at other Wyndham properties, this is by far the worst maintained I've stayed at, ever.
Stayed 2 nights in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Naomi

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was great and the front desk guy was very kind and pleasant would recommend going back!
Stayed 1 night in Dec 2023

2/10 Terrible

Gerald

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be condemned. It is not fit for human habitation. Dirty everywhere. Furniture all stained and filthy, likewise the floors. No hangars provided. Shockingly bad.
Stayed 1 night in Dec 2023

2/10 Terrible

Liza

Disliked: Cleanliness, staff & service, property conditions & facilities
mice in my room- disgusting.
Stayed 1 night in Dec 2023

4/10 Poor

Adam

Business traveller
Disliked: Amenities
A $100 cash deposit was required to check in, card not accepted. This was not disclosed prior to entering the building.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Outside of deposit it was ok
Beware of the $100 cash deposit required. They also inspect the room before giving you your money back, which was different. So plan that in and to your trip itinerary
Stayed 1 night in Dec 2023

2/10 Terrible

Kurt

Stayed 1 night in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
I would definitely recommend this place. The price is right and everyone was nice.
Stayed 1 night in Dec 2023

6/10 Okay

Trina

Stayed 1 night in Dec 2023

2/10 Terrible

Taylor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

tanya

Travelled with group
Disliked: Staff & service, property conditions & facilities
I always had v my room booked and they wouldn’t even let me check in til 3 pm and then wouldn’t even let me hold my bags there as I had to wait l like 7 hours
Stayed 1 night in Dec 2023

2/10 Terrible

Swarnjit

Business traveller
Stayed 1 night in Nov 2023

4/10 Poor

MARYJO

Disliked: Staff & service, property conditions & facilities
Front desk staff were awful in their customer service skills; rude, unpleasant and lazy. No welcoming attitude and cold responses. I stayed in 2 rooms, first room had no working tv. Both rooms had cigarette burns in their bedspreads!! The average, normal expectation of a microwave refrigerator were missing. I would discourage anyone from staying in this hotel. 🙁
Stayed 1 night in Nov 2023

4/10 Poor

Wade A

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is run down management is just trying to squeeze every penny out of it until the city condemns the building. No locks on the entry doors. Plumbing leaks. Vents and air return hasn't been cleaned in years. And fifty dollar cash deposit.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel
Cold rooms Mold in rooms on the ceiling No fridge No microwaves Shower is nasty Water is cold
Stayed 3 nights in Nov 2023

4/10 Poor

Sasha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was not made aware upon booking that there was a $50 cash deposit for a smoking room, or $100 for a non smoking, even though I paid for a non smoking room online. Our room looked like it hasn't been cleaned in ages, there was a weird stain on the floor, the chair was stained and there were cigarette holes in the blanket. The ice machine also didn't work.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Stayed 1 night in Nov 2023

6/10 Okay

Bria

Stayed 2 nights in Nov 2023

6/10 Okay

Angel

Travelled with family
Liked: Staff & service
Floor reek of smoke
Stayed 4 nights in Oct 2023

2/10 Terrible

Taylor

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Property manager very rude. Told them that there were bugs in shower and on bed and they said “ok”. Worse stay ever.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Stephanie

Stayed 1 night in Oct 2023

2/10 Terrible

Brandi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front man was rude and short to me and another set of customers from the beginning. They gave me room 409 and the door didn't even shut or lock! Was able to get a different room. The building looked like it got shot up. They take $100 cash deposit to make sure people don't tear the rooms up but they're raggedy already, holes and dents n the walls burns in the lamp shades. They give u a microwave and fridge but you would have to move both units to another plug or unplug the tv or cable! I felt like I was in a drug house.only people I would refer to that place is my enemy!

8/10 Good

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Douglas

Stayed 1 night in Oct 2023

6/10 Okay

Evan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For what it was it was a place to stay. Def could use a refurbishing. The rooms looked newly upgraded or newer. They took carpet out replaced with laminate floor. The refrigerator in room vibrates on the floor all night which was kinda noisy.
Stayed 1 night in Oct 2023

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Ellen

Liked: Cleanliness
Old hotel, needs updating
Stayed 1 night in Oct 2023

2/10 Terrible

Quinten

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Major

Disliked: Cleanliness, staff & service
To start (this is minor but annoying) there is a huge table in front of the registration window. I asked "why is this table here" and the clerk responded "I don't know" There were dark spots (unknown origin) all over the carpet. The toilet flushed one time but never again! Spots/stains on the toilet seat. Can't ramove the spots? Maybe replace the toilet seat?! A HUGE rust colored stain in the sink that nobody thought worthy of cleaning. When I tried to check out - sign up saying "helping another customer be back in a few minutes" Then an employee enters through the front door with his backpack and he is the actual employee scheduled to work. Also when I told him about the toilet I get a blank stare, no apology just a blank "not my problem" stare.
Stayed 1 night in Oct 2023

4/10 Poor

Mickey

Stayed 1 night in Sep 2023

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst and dirtiest place to stay, the staff is rude and it reeks of smoke!!
Stayed 1 night in Sep 2023

4/10 Poor

Jakob

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023