Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Very rude staff in the restaurant in the evening

Posted 04-Feb-2015
Cons: Without question the staff in the restaurant on the evening shift.
Location: Close to the Zenith
We stayed for one night, arrived quite late, we were assured the restaurant was still open for another hour, so we went straight in. I have lived in France for 12 years, so have seen my fair share of rude restaurant staff. However the staff on the late shift in the hotel restaurant would take some beating. We were deliberately ignored, and when we left our table to get their attention, they still did not attend to our request straight away (obviously the next days condiments had to be placed on every single table before they even thought about seeing to us). To note there were only another 2 tables occupied and 2 members of staff on duty. It was really really bad. However I would like to point out the staff of the breakfast shift and the reception couldn't have been nicer, helpful, smiling, happy to help etc. Its a shame their hard work has to be tainted by their colleagues.
2 out of 5
by A verified travellerfrom New York

No Power

Posted 05-Jan-2015
Pros: Nothing
Cons: Everything, especially POWER
Location: Not close to anything. Go to the airport….
There was no power when we arrived to check in. The hotel staff were nice, but didn't know what was going on… They could not refund our money because the power was out. The hotel looked dated and is on the edge of town. We ended up staying at the Mercure Clermont in the center of town, it was great! and highly recommended!
5 out of 5
Recommended
for Business Travellers
by François

This traveller left a rating score only Posted 01-Dec-2014 on Hotels.com
2 out of 5
Recommended
for Families
by Charlesfrom Grenoble

Hotel pas trop mal

Posted 14-Nov-2014 on Hotels.com
Tres bons equipements dans l'hotel (table tactile, kapla, jeu video, jeu enfant,...). Dommage que la moquette de la chambre fasse un peu negligée.
4 out of 5
Recommended
for Families
by Tetardfrom Tahiti

Un bon rapport Qualité-prix

Posted 19-Sep-2014 on Hotels.com
L'hôtel est difficile à trouver à cause des travaux sur l'autoroute. Le rapport qualité-prix est très correct.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 16-Sep-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 02-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cambridge,UK

Consistently high standard

Posted 01-Sep-2014
We stayed for a single night twice in August, on the way down and back through France. The staff are friendly, the breakfast buffet excellent, the mojitos in the bar are possibly the best I've ever had. The hotel is located 2 mins from the motorway and has a locked car park- a bonus when travelling with a full boot, roofbox and bikes on the roof. We will definitely use this Novotel again..
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 26-Aug-2014 on Hotels.com
Très bon accueil, personnel charmant. Les chambres sont très bien pour une pause sur la route. Le seul défaut est la restauration ou le rapport qualité prix n'est pas au rendez vous. Buffet du ptit déjeuner très bien
4 out of 5
Recommended
for Overnight Stay Before Destination
by Alex

This traveller left a rating score only Posted 25-Aug-2014 on Hotels.com