“WORST HOTEL EVEEEERRRRRR”

Let me start by saying I came in late at night. There was no one at the desk. She was sitting at the table gossiping with the bartender. I was looking around for someone to check me in, the bartender looked at me and said "Yeah were here"!!! How freakin rude can you be? The hotel is undergoing major renovations. It was loud and smelled like wet paint everywhere. We were woken by a saw first thing in the morning. The general manager was easily irritable. The power kept going out in hte halls and lobby area. The restaurant is the lobby. The bar is a coat closet so you sit in the Lobby/Restuarant. It's just a giant disaster. They should not be open!!! And to top it all off they have the nerve to charge full price for this disaster they call a Hotel!

“the hotel was under renovations - no prior notification”

Expedia should have indicated that the hotel was under significant renovations. After a long day of travel, this was a big surprise.

“Don't go here.,”

Don't go until the renovations are done and maybe not then. The lobby and restaurant were moved to the basement for renovations. My room, a renovated one, had paint splatters and spackle on the walls and floor. The heat was unstoppable. I had it set at 58 and it wouldn't shut off. Wallpaper was pealing off the walls in a supposedly renovated room, the carpet was coming up in places. There was construction noise during the day and workiers hanging around smoking outside the supposed entry to the lobby. It was one of the worst hotel experiences I've had and I travel a lot for business.

“Not impressed”

This facility is currently under renovation and all services are centered out of the basement level. The facility is dirty, the elevators are unsafe as the doors close on you before you can fully enter or exit. There were people lingering at the entrance to the temporary front desk and they were using the entrance as a smoking area. I would not recommend this hotel at all during its renovation. The rooms were in a condition that would warrant the renovation.

“Terrible management service. Would not go back again!!!!”

During our stay, the hotel held a special for outsiders to attend but not hotel guest. Music was loud and Police had to be called in. No consideration for hotel guests. I had extended our stay and was billed extra. Would let all family and friends know that the hotel stay was horrible.

“Wait till renovations are done”

The desk staff were friendly but the positives mostly end there. The price paid was relatively high. Given that and the star rating when booked, all compared to the few options nearby that were less expensive and lower rated. I had requested a king at the same rate but got two smaller beds (I'm tall), this was disappointing but not a huge deal. more importantly the bathroom smelled very musty and the toilet appeared to have been used since last cleaning. the finish of the whole room was very warn and somewhat dingy. Downstairs the next morning contractors were moving supplies about with little regard for guests who were checking out - the whole scene was chaotic and not a good end to an otherwise mediocre stay below expectations. I was in a banquet room for the day and the contractor noise was a significant distraction - someone should have let our group know in advance so other arrangements could be made. Local food options are scarce and the un-hotel restaurant appeared nice but seemed expensive (buffet $12), many comparable chains include some breakfast for no charge. I drove to McDonalds. I'm not necessarily cheap, I just think that if I have to pay more for a hotel for a one night business stay the overall experience should be better. Again, the 3 staff I spoke to at different points were very pleasant.

“Not upto Holiday Inn standard”

If you expect a Comfort Inn or Days Inn type accomodation, it would be fine. However, when you book your stay at a Holiday Inn Select, you expect something more. Also, (perhaps it's just me, but...) I have never before come out of a Holiday Inn thinking that it needs renovation. Although everything appeared to work OK, the appearance (inside and outside) was somewhat stale. Also, after a quick trip to KFC across the street, my wife did not dare to go to any other places nearby.