The staff were very friendly and helpful; I liked the little touches like the framed pictures of staff and their favorite spots around town. I stayed for 7days, the room may be small for two but it was clean and comfortable. The neighbourhood is in transition - there is a rough edge amongst the new and quirky shops that are popping up.
"Nice little Victorian place to go to in San Fran"
The only bad thing was , the room smelt like cigarettes. But, the room was extremely clean, the staff was very nice especially the Philipino lady at the front desk. Also, the tall guy that was at the front desk a few times recommended good restaurants and was very friendly. Right in the center of San Francisco , we did touristy stuff and so we walked a lot of the time .
We loved our stay at this hotel. We arrived in SF on an early morning flight. They let us check into the hotel very early (around 10am) and even let us eat from the complimentary breakfast even though we hadn't stayed there the previous night. The hotel staff was always friendly and helpful. The complimentary breakfast was delicious. The surrounding neighborhood was a real find. We enjoyed exploring Hayes Valley. Our room had a coffee maker, microwave and fridge with plates, glasses and flatware. It would have been perfect to store takeout, leftovers or groceries if one was looking to save money. The only downside was that the room was very small. But that is hardly a complaint given the priciness of SF real estate. We would absolutely look to book at this hotel again!
We started in a nice room but literally no view & not what I had imagined from the website. The staff was very accommodating with a free upgrade to a room with an amazing view. It made our stay so much more enjoyable!
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