Great hotel. A little out of the main stream traffic of the city, makes for a quiet stay. Four blocks away from main shopping, food and transportation street. Bus stop at hotel front door. Had a great time once we figured out the bus routes. Differently buy the all day bus tickets.
Checking in was smooth, receptionist disappointed that we were only staying the one night. Nice part of city (Japantown) with a number of Japanese, Chinese and Korean restaurants and businesses. Room and ensuite larger than we had expected. The shower didn't work - reported on checking out - so took a bath instead - very comfortable. Japanese theme to hotel, its décor and Japanese garden. Lady at reception very pleasant and helpful. Loved the fresh fruit for the buffet breakfast.
The hotel staff was super friendly and very helpful. A really nice group of people. It was close for us to walk to AT and T park and other attractions. The hotel's decor is very retro and comfortable. The bar was open late as well as the restaurant. There is a market across the street that is open till 2am for those late night munchies. Yes, there are homeless people but they do not bother anyone and let's face it folks they are everywhere. The hotel had a DJ/BBQ on Sunday, which was a nice surprise and brought out alot of the guests.
We got a good deal on our stay, therefore compared to what we paid for, everything is good. Every room in here is non-smoking. The room is nice and clean. Parking space is limited, ice machine was broken.
The location of this hotel is great for getting around SF. It is right at the end of the California cable car line and we never had to wait more than 10 minutes to get on. Our family of 4 had a nice stay here, although we wish the beds were queens instead of doubles and the sink was outside the bathroom. We felt safe and were able to get a few basic groceries for breakfasts and snacks at the nearby Whole Foods market. There are also quite a few affordable restaurants in the neighborhood. We took BART from the airport to the Civic Center station and then took a bus right to the backside of the hotel. You can get your unlimited visitor transportation passes at the information desk at the airport and they'll also give you advice about using public transportation.
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