Garden
Check availability

Reviews of Parador de Ciudad Rodrigo

4 out of 5
Parador de Ciudad Rodrigo
Pza Castillo, 1, Ciudad Rodrigo, Salamanca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 72 out of 112 reviews" "
Rating 8 - Good. 32 out of 112 reviews" "
Rating 6 - Okay. 5 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here and will definitely come back. The staff was so friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Parador de Ciudad Rodrigo on 23 Sept 2023
Gracias por responder nuestra encuesta.Esperamos volver a verles en otra ocasión.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
one of the best places I have ever stayed - staff were really nice
Stayed 2 nights in Sep 2023
Response from Parador de Ciudad Rodrigo on 23 Sept 2023
Thank you for your kind words, we hope to welcome you back to our Parador soon.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved our stay, very charming and unique. Only thing that could have been better is a/c in the room at night, an iron in the room. Also a bit of misconception about the room having a balcony, apparently only 4 have them and it’s first come first serve
Stayed 1 night in Jun 2023
Response from Parador de Ciudad Rodrigo on 9 Jun 2023
First of all, thank you for taking the time to complete our survey. We take note of your comments and send them to the affected departments. we are at your disposalA cordial greetings,

10/10 Excellent

Gerhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegantly renovated historic castle within the old city walls. Great location!
Stayed 1 night in Apr 2023
Response from Parador de Ciudad Rodrigo on 22 Apr 2023
Thank you for your kind words, we are happy to hear that your stay was satisfactory.We look forward to welcoming you again very soon.

10/10 Excellent

Olive

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great location in a castle. Lovely little town right at the border with Portugal. Very central and great service
Stayed 1 night in Sep 2020
Response from recepcion on 16 Sept 2020
Thank you very much for your comments Cordial greetings.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have stayed in in Spain.
This hotel was one of the highlights of my road trip. The city of Ciudad Rodrigo is stunning and so historic and this is one of the most impressive buildings in it. To stay in the palace was a priviledge and the place really is top class. The rooms are lovely, but clearly cant be modern - but they have a charm and elegance that you wont get in a modern hotel. The views from the restaurant alone are worth a stay and the food was perfect. I have stayed in a number of Paradores and this one is my favourite so far.
Stayed 1 night in Aug 2020
Response from Recepción on 14 Aug 2020
Thank you very much for your comments, which we will extend to the rest of the staff. We hope to see you with us soon. Best regards.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic castle property in a really cool medieval town. Great experience.
Stayed 1 night in Mar 2020
Response from Dpto Recepcion on 16 Mar 2020
Estimado cliente. Nos complace saber que su estancia a sido satisfactoria. agradecemos su tiempo en hacernos llegar sus comentarios. Esperamos poder verle en otra ocasion. Reciba un cordial saludo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Every parador we've stayed in has been fantastic - always first class accommodations. This one was awe-inspiring! The medieval town and the parador itself is just the reason we love Spain so much!
Stayed 1 night in Dec 2019
Response from Reception on 24 Jan 2020
Thank you for your opinion. We hope to see you again. Best regards,

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Paradores. Staff more than helpful and friendly. Dining was very nice and sitting in the bar and drinking cappuccino was a treat. We decided to take a stroll and ended up walking the complete old walled city with amazing views. We would definitely recommend this place for a get away in Spain with a lot of history.
Stayed 1 night in Sep 2019
Response from 07 10 2019 on 7 Oct 2019
Dear Customer, We welcome your comments, and we will extend them to all Parador staff. We hope to see you again soon A friendly and affectionate greeting,

10/10 Excellent

Michael, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exciting fir us to stay in a castle. The town is quiet and quaint and we had a great time. The rooms are basic but any minor negatives are far outweighed by the history.
Stayed 1 night in Jul 2019
Response from Recepción on 23 Jul 2019
We are glad to know that the stay was satisfactory. We hope to see you again very soon. Best regards,

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Recepción on 2 Aug 2019
Gracias por su opinión, es muy importante para nosotros conocer la percepción de nuestros clientes. Un saludo,

2/10 Terrible

Ian

Disliked: Staff & service, property conditions & facilities
We won’t stay here again
This was the 6th time we stayed at the Parador de Ciudad Rodrigo and we’ve had no problems previously. However this time our visit was fraught with problems - no air conditioning in room (only warm air), no Internet in room (only available in reception), no hot water in morning, no vegan option on in-room menu. In fact the in room menu was not available, neither was the menu given to us by reception, a third in room menu was produced in the dining room!! When identifying these problems to the receptionist we simply got a shrug of the shoulders!!!
Stayed 1 night in May 2019
Response from Recepción on 29 May 2019
We regret all the incidents that he tells us. As regular customers who know the Parador, they know that we do not have problems with hot water or wifi, but sometimes problems arise. As for the observations of the dinner, we pass this message to the person responsible for the restaurant. We apologize for the inconvenience. We hope to see you again. Greetings,

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else,
Stay somewhere else. Indifferent staff, miserable public areas, tiny cramped rooms(no balcony or view despite having booked). Nice old castle tower ruined by unsypathetic new white plastic and glass consevatory ceiling arond reception. Overun at lunchtime and afternoon by group tours passing through for group lunch. Worst Parador Have seen and very not 4* and vastly overpriced. Wish could say something positive, but can’t
Stayed 1 night in Mar 2019
Response from Recepción on 29 May 2019
Dear Sir, We regret that your stay has not been satisfactory. While it is true that the structure that allows the use of the courtyard is not liked by some people, is a solution that allows us to take advantage of the rooms of a castle of the fourteenth century. As for the staff, we do not explain what problem they may have had, since they always congratulate us for our work. We also take note of your comments regarding the menu. We apologize for the inconvenience caused.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Carolyn, Melbourne , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel very close to the main square of the city. With spacious rooms, comfortable beds, lovely surroundings and quiet.
Stayed 2 nights in Oct 2018
Response from Ismael on 24 Oct 2018
Thank you very much for appreciating our facilities, surroundings and our work.

10/10 Excellent

William

Pleased
Atmospheric and located downtown
Stayed 2 nights in Sep 2018
Response from Recepción on 24 Sept 2018
Thank you for your time in giving us your opinions Receive a warm greeting from all the staff and we hope to visit us again on another occasion

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money and have a look but stay elsewhere
The Parador, once you have found it by car, is in an amazing setting in an imposing building but the rooms are dark and without a much of a view.(unless you count looking at a cobbled driveway and wall a view)Bathroom dated and not 4 star standard with a poor shower and some mould. Hotel very expensive without any frills or perks. Seen much better paradors, this one seemed stark and at places neglected. Even their garden had only metal chairs and the stairs leading to the walkway around the walls bent underfoot...
Stayed 1 night in Aug 2018
Response from Recepción on 30 Aug 2018
Dear customers: We want to thank your comments, thanks to them we can improve the treatment towards you. Regards cordilaes.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairytale Castle Oasis
Amazing to stay in a beautiful historic castle. We did have some difficulty finding the Parador as the satnav wasn't at all helpful and the walled town entrance and narrow, winding streets didn't seem large enough for cars! But it was worth it once we found it and the Receptionist was very friendly and welcoming. The bedroom and bathroom were very clean, comfortable and quiet. However we did think that the decor was looking a little tired and would benefit from some updating. An added bonus was parking on site. We didn't eat dinner at the hotel but enjoyed a very substantial breakfast. We had visited Ciudad Rodrigo a few years ago and were disappointed that the town was not as "buzzy" as previously with many restaurants, shops and bars now closed. However,we still enjoyed drinks in the main square and found a selection of restaurants to eat. We climbed the steps up the Tower at the Parador for wonderful panoramic views over the plains - and could well see why the Castle would have been such a strategic place to defend. There is also a lovely walk around the town walls. We highly recommend this Parador and look forward to returning one day.
Stayed 1 night in Jul 2018
Response from Recepción on 31 Jul 2018
Dear customers: We appreciate your comments, thanks to them we improve in the treatment towards you. Receive a warm greeting.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Unique Find
Loved our stay in this old castle! Cute town you can walk around, peaceful, good service, and nice grounds. A great little unique find!
Stayed 1 night in May 2018
Response from Director Parador de Ciudad Rodrigo on 5 Jun 2018
Thank you very much for your time in making us aware of your opinions so that we can continue to improve day by day. We hope to see you again in our Parador. Receive a warm greeting from all the staff

10/10 Excellent

CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seige of Cuidad Rodrigo 2017
Fantastic hotel, really interesting building. Delightful walled city. We were there to take part in the reenactment of the seige 200 years ago. Weather too hot but otherwise a memorable stay.
Stayed 4 nights in Jun 2017
Thank you very much for your comments. All the Parador staff work daily to make you feel at home with a friendly and close treatment. I will personally comment on your comments to all the Parador staff. A greeting.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish we had stayed longer!
Really lovely place!
Stayed 1 night in Jun 2017
We thank you for your comments about the Parador de Ciudad Rodrigo and we hope you will continue to visit us. One of the riches of this beautiful city is the wide and varied gastronomic offer. Thank you again.

8/10 Good

evie, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
Nice hotel, stayed there several times before, we normally had a standard room overlooking the car park as our dog slept in our car, this time we didn't have the dog and when booking with Expedia we clicked on a room with a city view (in the write up it also said it was a bit bigger) . When we arrived we were told they only had 5 rooms with a view and none were available. The room we had was ok , yes, overlooking the car park, but not the one we were looking forward too!.
Response from Jase M. Vegas on 29 Aug 2017
Dear customer: We appreciate your feedback and take note to improve everything where possible. Best regards.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover
Excellent stopover. Lovely area to walk around. Fabulous resturant
Thank you very much for your words to this Parador. The opinions we receive from our guests are always valued as improvement tools, both good and bad. Our job is that guests feel at home with a close relationship, good food, unique building and a wonderful city. Thanks again for your opinion, and we hope to see you in the future.

10/10 Excellent

Scott, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really unique stay in a very nicely done hotel. Definitely one of the most interesting hotels we have stayed. Enjoyed it a lot
Response from Jose M. Vegas on 29 Aug 2017
Dear Misters: We appreciate your stay as well as your comments. Receive a warm greeting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric, historic hotel in a wonderful setting
This was our third visit to Ciudad Rodrigo, a wonderful walled city with great historical significance during the wars in the early 19th century. Previously we had used "normal" hotels, but we thought we would try the Parador this time and we are extremely glad that we did. Situated in the medieval castle, it has wonderful views over the river and is dripping with atmosphere. Rooms are spacious and quiet, the staff are helpful and friendly and it well merits its 4 star status. Excellent value for money and our first choice always for future visits.
Dear Misters.: Thank you for your comments, which we will extend to the rest of the staff. Good health.

10/10 Excellent

Eli, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel in a castle
Checking in was very pleasant and did not have to wait. The room was clean, spacious a with firm beds which we like. We had a not cheap but excellent dinner and service. Breakfast was equally good.
Response from Jose M. Vegas on 29 Aug 2017
Dear customer: We appreciate your feedback and take note to improve everything where possible. Best regards.

8/10 Good

leonard, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel without any atmosphere
This hotel was alright, the room did not have any view, comfy bed and quiet room. The staff were helpful and polite. We decided to have dinner in the restaurant which was a mistake as the staff did not understand english and our order was incorrect. The food was below standard and uneatable. We will not be recommending this place
Muchas gracias. Saludos cordiales.

10/10 Excellent

Cynthia L, Kirkland, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
We recommend the experience of staying here. The gardens and views from them are wonderful. Perfect location to explore the town, and also stroll on top of the wall encircling the old village, about 2 km around. The bed was so comfortable and room temperature perfect. Nicely appointed rooms, clean large bathroom. Lots of outlets, mini fridge. Can climb up the tower for more views. Helpful and polite front desk. It was a treat to stay here in a castle in a beautiful old town.
Very Mr. ours: Thank you very much for your comments, which we will extend to the rest of the staff. Best regards.

8/10 Good

evie, Devon uk

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Central to the town
Stayed there several times as it is so convenient and almost halfway between the Algarve and Santander. It is very pleasant, the staff are helpful and it is very clean.
Response from Jose M. Vegas on 29 Aug 2017
Dear Misters: We appreciate your stay as well as your comments. Receive a warm greeting

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias. Saludos cordiales-

10/10 Excellent

Wallace, Camano island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay in ciudad rodrigo
Very comfortable, convenient. ..A pleasurable stay. Friendly desk personnel.
Muchas gracias Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on way to Portugal.
A very nice place to stay.
Muchas gracias Saludos cordiales.

10/10 Excellent

The Extensive Traveller, Right now Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Parador Hotels are my favorites
I have stayed at numerous Parador Hotels and I have never yet been disappointed. It was no exception this time. Ciudad Rodrigo is a small walled town with the castle, now converted into a Parador, as a center piece. Its truly medieval character has been maintained and it is a pleasure to be there. The rooms are comfortably appointed and the view from our bedroom window. I would always stay there when in the vicinity
Muchas gracias Saludos cordiales.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic castle in beautiful old town
Fabulous original medieval castle with sumptuous furnishings and drapes. our room was rather small but with an excellent view, very comfy bed and fully equipped en-suite. Terrific location with many good restaurants and bars nearby. We did not use the restaurant as out of our price-range but the menus did look very enticing.
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimpse into history
A great chance to stay in a castle. Lovey, low-key, small, walled medieval town in vast landscape.
Response from Jose M. Vegas on 29 Aug 2017
Dear Misters: We appreciate your stay as well as your comments. Receive a warm greeting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador excellence
Paradores maintain a wonderful standard of accommodation and this was no exception. Great value especially if you qualify for the 55 yrs+ discount.
Response from Jose M. Vegas on 29 Aug 2017
Paradores maintain a wonderful standard of accommodation and this was no exception. Great value especially if you qualify for the 55 yrs+ discount.

10/10 Excellent

Marion, Hampshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique experience, in an historic setting
This was a wonderful experience. Difficult to reach, only because it is within the medieval walls, the castle had a wonderful setting. The staff were superb and the accommodation unsurpassaable. I would encourage anyone to go there.
Response from Jose M. Vegas on 29 Aug 2017
Dear Misters: Thank you for your stay as well as your comments. Receive a warm greeting.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una agradable sorpresa
Una muy agradable sorpresa. Recientemente renovado. Habitaciones amplias y bien equipadas, el castillo es espectacular y la recepción muy amable.
Stayed 1 night in Dec 2023
Response from Parador de Ciudad Rodrigo on 16 Jan 2024
Agradecemos el tiempo que ha dedicado en escribir su reseña y sus amables palabras. Esperamos poder verles en una próxima ocasión.Un cordial saludo,

10/10 Excellent

David, Madrid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente en un edificio espectacular. El personal muy atento pero algo escaso. Es la única pega.
Stayed 2 nights in Dec 2023
Response from Parador de Ciudad Rodrigo on 16 Jan 2024
Gracias por su reseña, esperamos poder verles en otra ocasión.Un cordial saludo,

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau parador
Très beau parador a su garder son cachet ancien. Chambre et lits confortables. Salle de bain moderne et fonctionnelle . Buffet petit déjeuner complet
Stayed 1 night in Sep 2023
Response from Reception on 12 Sept 2023
Chère Anne,Nous sommes heureux que votre séjour ait été satisfaisant. Nous espérons vous accueillir à nouveau très bientôt.Cordialement,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
Excelente ubicación me alojé por dos noches. A solo cinco minutos a pie de los cafés. Una advertencia. La mayoría de los cafés cierran para la siesta a las 4:00 p. m. y abren a las 8:00 p. m. Pero qué experiencia tan maravillosa. El hotel era un castillo en funcionamiento lleno de historia. El personal es excelente, no tengo quejas. Mientras estacionaba mi automóvil en el hotel, esperaba pagar 12 €, ya que su sitio web decía 12 € por estadía. por 24€ en lugar de 12€. Como debería haber dicho 12€ por día. Argumenté que el sitio web decía por estadía, la recepcionista aceptó de mala gana 12 € y dijo que esto se cambiaría en su sitio web. Pero esto no echó a perder a mi esposa y me quedé, una parte de ese 10/10. No hay precios en el mini bar en la habitación. Tomé una foto del contenido del mini bar cuando llegué y justo antes de irme. Nunca uso ninguno de los contenidos, pero siempre tomo fotos solo en caso de disputa. Excellent location stayed for two nights. Just a five minute walk from the cafes. An advert. Most cafes close for siesta at 4:00 p.m. m. and open at 8:00 p.m. m. But what a wonderful experience. The hotel was a working castle steeped in history. The staff is excellent, I have no complaints. While parking my car at the hotel, I was expecting to pay €12 as their website said €12 per stay. for €24 instead of €12. As I should have said €12 per day. I argued that the website said per stay, the receptionist reluctantly agreed to €12 and said this would be changed on
Stayed 2 nights in Aug 2023
Response from z on 28 Aug 2023
Gracias por sus comentarios.Saludos cordiales.

10/10 Excellent

Luis Ricardo

Stayed 1 night in Jul 2023
Response from z on 28 Aug 2023
Gracias por sus comentarios.Saludos cordiales.

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Precioso Parador Nacional con un servicio y atención exquisito.
Stayed 3 nights in Jun 2023
Response from Dpto de Recepción on 9 Jul 2023
Gracias por sus amables palabras.Un cordial saludo,

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el lugar. Tan conservado. Tan limpio. Y el personal de Recepción muy amable y servicial.
Stayed 1 night in Apr 2023
Response from Parador de Ciudad Rodrigo on 30 Apr 2023
Estimado Cliente, Queremos agradecerle sus amables palabras, esperamos poder ver les en una próxima ocasión.Un cordial saludo

10/10 Excellent

Luis Javier

Stayed 2 nights in Apr 2023
Response from Parador de Ciudad Rodrigo on 22 Apr 2023
Muchas gracias por su valoración.Esperamos volver a recibirles muy pronto.Un cordial saludo,

10/10 Excellent

Marie Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La décoration on a vraiment l impression de vivre dans un château médiéval bien situé calme chambre avec belle vue
Stayed 3 nights in Mar 2022
Response from Parador on 22 Mar 2022
Nous sommes heureux que vous ayez apprécié votre séjour au Parador. Nous nous réjouissons de vous accueillir à nouveau très bientôt. Meilleures salutations,

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021