Outdoor pool, open 7:00 AM to 6:00 PM, pool loungers
Check availability

Reviews of Palace Hotel

3.5 out of 5
Palace Hotel
Jalan Raya Cipanas, Cipanas, West Java

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Tan

Travelled with family
Not so good, facilities too old
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this establishment, Nice room, good service and the food is excellent . keep up the good work.
Stayed 1 night in Aug 2019

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services but, Build.B to street is very noisy, I changed to back garden, however, some guests are using microphones for their games, I suggest stopi using microphones.
Stayed 3 nights in Jul 2019

8/10 Good

Darwi

Liked: Staff & service, property conditions & facilities, room comfort
Family vacation
Overall was good. Is just had quiet few black ants.
Stayed 1 night in Apr 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is very big and the site great. But not clean at all. Also, the bed not clean along with the bathroom. The safety box were missing in the room.
Stayed 1 night in Aug 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Market area hotel
A nice hotel close to the market. A few fast food restaurants close by.
Stayed 2 nights in Jul 2018

8/10 Good

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception improvments would make the hotel Outstan
Hotel was nice in general, one if the lady reception gave me a hard time in check in, by trying to give me 1st floor, by saying 3rd floor dont have Air Conditions, took me more than an hour to find suitable room at 3rd floor with A/C. Rest of my 3 nights was fine
Stayed 3 nights in Jul 2017

8/10 Good

Åne

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Good value, with clean rooms and ok food
Stayed 1 night in Jun 2017

6/10 Okay

Khalil, Dammam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice hotel that has amazing view
The hotel is quite good. the mountain view in the restaurant is amazing. the room is quite good. the staff is awesome. and that wat made our short stay fun

6/10 Okay

Sheryl, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for what is offered.
A last minute booking as driver was too tired to drive on. All rooms tend to be noisy from traffic. We did not have the opportunity to explore much of the hotel as it was an overnight stop. Great breakfast on offer. Comfortable rooms, great staff, very welcoming.

4/10 Poor

Thesis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Thesis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

TOMOHARU, YAO

Stayed 2 nights in Aug 2021

10/10 Excellent

Andry, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan yg berkesan
Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
A little bit pricey
Hotel needs renovation
Stayed 1 night in Aug 2018

8/10 Good

Osamah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
جيدجدا
Stayed 10 nights in Aug 2018

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Fakih, Bintaro,Tangerang Selatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lama,interiormya kuno
Saya dapat kamar berisik karena menghadap ke jalan raya ditambah dgn suara musik dari lounge yang tepat berada disamping jendela. Kamar mandi mengeluarkan bau yang tidak sedap,dan tidak diresponse keluhan saya oleh mereka.

8/10 Good

Verified traveller

8/10 Good

rosi, Bekasi

Liked: Cleanliness, property conditions & facilities, room comfort
Pallace Hotel Cipanas
Sejuk, Bersih, Nyaman, dan Menginspirasi.. Thanks Pallace Hotel Cipanas ;)