Nice Hotel....for a sauna Posted 27-Oct-2014
The staff was really nice. Location was great too. The room looked nice. From the website you see this amazing looking four star hotel with a bar downstairs and indoor water park for an AMAZING price! This has to be too good to be true. Well it was. The room did look nice, however, IT WAS SOOO HOT! It is the end of October and the room was 79 degrees!!!!!! We put on the air when we first got there and came back about 5 hours later and it was 77degrees! I didn't get any cooler than that all night. At 3:30am i couldn't sleep because it was so hot that i went downstairs to ask if there was anything i could do to help cool the room down and the front desk told me that the air conditioners in the rooms are old and needed to be replaced. They said they couldn't do anything to help me. I then went to take a COLD shower because of the heat and i realized that the knob to turn the water on was broken and just placed on their to look like it worked. So i had to take the knob off and twist the water on myself. Lets just say, their nice room looks nice, but really needs some repairs. Also, the bar wasn't open at 11pm on a Saturday night, but was open at 2pm earlier that day. If i'm going to drink i would prefer to do it at 11pm instead of during the afternoon.....thank you very much..... i was not satisfied with the price i paid for the quality of the room and experience that i received.
Comment from Hotel Management
28-May-2015 by Hotel Staff, Hotel Management
Dear Valued Guest, We have hired executive housekeepers to inspect all rooms prior to guests arrivals, who will ensure the room is up to our guests expectations and the Red Lion standards, and to adjust the climate control accordingly. Should they discover anything not working properly, the room will be put out of service until the issue can be addressed. On weekends, the bar is typically open from lunchtime through 2:00 am. Unfortunately they can close early if there is not enough business to justify the cost of the labor to stay open. This weekend may have experience low occupancy forcing the bar to close early.