"Great hotel but don't rely on the shuttle service"
Weeks prior to my arrival, I arranged for the hotel airport shuttle to pick my party of four up. I called the day before our arrival and there was no record of my shuttle reservation. I was assured the shuttle would be at the terminal. When we arrived, there was no shuttle/driver to meet us. I ended up paying for a taxi. One of the hotel staff argued with us saying the shuttle was there but if it was it was not marked and there was no one with a sign for the hotel or with our name(s) on it. The night before our departure I attempted to reserve the shuttle and was told that it couldn't transport four people and their luggage, so once again I had to pay for a taxi.
Overall, the hotel was excellent and other than the woman who argued with us about the shuttle, the staff was very friendly and helpful. There was a bartender named Gamze at the bar in the lobby and she was delightful. A very sweet young lady! Despite the language barrier, she and my mother had a great time talking and the morning we were leaving, Gamze gave my mother a gift. My mother is 74 and she said she'd never met a friendlier employee at a restaurant, bar or hotel than Gamze.
The hotel has a free shuttle to downtown Izmir. We had no problems taking the shuttle downtown but trying to find where it would pick us up to return wasn't easy, so we ended up taking a cab back.
This hotel is a health clinic too, apparently! There is another facility with individual rooms for thermal baths and a common thermal pool. Massage on site. Tennis and outdoor heated pool. Several men were busy cleaning the empty cold pool which has slides (early April).
They have doctors and treat rheumatism; there is a dental clinic and probably a whole lot more. Breakfast buffet was very good and came with the room. Dinner buffet cost extra and was also very good, large.
The hotel is in a good location right by the sea, close to many amenities and key historical sites. The hotel staff were very friendly. The breakfast was good though a bit limited in choice (compared to many Turkish hotels) but good nevertheless. Excellent overall.
The Kordon Hotel is a 4-star business hotel in Izmir, Turkey. It is located right in the heart of the city, within walking …More
MYHOTEL in Izmir was an experience to be long-remembered. The hotel is perfectly located (seafront, restaurants, markets, bazaar, etc.) and the room was large, bright, modern, meticulous. However (and it is a big 'however') there were many problems. (1) The staff was no help is directing us to transportation. They were unaware of the existence of the train to Ephesus and did not even know the distance to the train station from their hotel. (2) Neither the TV nor the air conditioning worked; it was the bell-hop who tried and failed to repair them. (3) Though breakfast was included, a charge of 2 USD was imposed on each glass of orange juice. (4) No one, but the bell-hop, spoke a word of English.
Bob from Paris and San Francisco
My Hotel want you to experience everything at its best during your stay. A room designed just for you, an unforgettable …More
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