Hotel room was clean & comfortable. The view from room was superb.
Some hotel staff were not as friendly as I had expected.
Hotel was near to cafés, Metro & Tsukiji Market. It was centrally located thus making travel very easy.
I would definitely go back there again.
"Everyone should experience this hotel at least 1x"
I cannot speak highly enough about this hotel. It is by far the finest hotel experience I've ever had (and I've stayed in other luxury hotels elsewhere in the world). My praise extends to the room, which is packed with amenities both big and small that make you feel like a king/queen. As an example, the curtains that go up/down at a touch of a button (located at your bedside) that open onto your stunning view of Tokyo (awesome day and especially night). My praise also extends to the staff who are so attentive and friendly. Regardless of their designated title, they helped respond to my requests quickly and eagerly. They welcomed me when I came back to the hotel and wished me a good day as I departed. The staff truly cared about me and what I wanted. The Cantonese restaurant had tasty food (even the tea menu was amazing), and the staff were just as attentive and caring. This was truly an amazing experience. That's why I titled the review as everyone should experience this hotel at least once. Chances are, though, that you'll want to experience it many times after that.
Nice, comfortable hotel in center of Tokyo conveniently located next to Tokyo Station. I stayed for two nights on business travel. The hotel is expensive, but very comfortable with larger rooms, quiet, and excellent location. The gym/spa is not large but has a reasonable set of workout equipment, hot tub, sauna, and lap pool that was very clean and well kept.
Close to Ginza and Tsukiji market, close to subway. Overall, great location, friendly staff and very clean and comfortable bed. Although the room was small, it contains all necessity and nicely organized.
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