Reception hall

Reviews of Hotel Europa

3 out of 5
Hotel Europa
Piazza D Armi 5, Chivasso, TO

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 61 reviews" "
Rating 8 - Good. 29 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samuele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with modern facilities, it is a good stop to avoid spending a nightin Torino city.
Stayed 1 night in Jun 2023
Response from Andrea - reception on 29 Jul 2023
Good morning,Thank you so much for your kind feedback!Best regardsAndrea - reception

6/10 Okay

Alwyn

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from Andrea - reception on 18 Jan 2023
Dear Sir,Thank you for your kind feedback.Best regardsAndrea-reception

10/10 Excellent

Lucian

Stayed 1 night in May 2022
Response from Andrea on 17 May 2022
Good morning, Thank you for your nice review! Best regards Andrea

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem with great parking!
Nice hotel right opposite a large parking area. Only issue is that there is a market every Wednesday that uses the car park so you’d need to work on the street. No big deal. Great service by some lovely staff. Rooms are a bit tired though. My room had a dodgy bedside light switch that worked now and again. Again, no big deal. Nice place - I’ll definitely return!
Stayed 1 night in Aug 2020
Response from Andrea on 28 Aug 2020
Mr Jason, A warmly Thank you so for your nice feedback from all of us! We hope to see you soon. Best regards Andrea - reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TORRE DEL FAWLTY
IT'S A BIT OF A FAWLTY TOWERS SCENARIO HERE, YOU BOOK A TABLE IN THE GREAT RESTAURANT NEXT DOOR FOR LUNCH AT 2:30 AND ARRIVE TO BE TOLD THE KITCHEN IS CLOSED! THE ONLY HOTEL I'VE EVER STAYED AT THAT IS COMPLETELY CLOSED ON SUNDAY FROM NOON UNTIL 5PM. BUT EVEN WITH THE ECCENTRICITIES A VERY PLEASANT PLACE
Stayed 3 nights in May 2018
Response from Andrea on 1 Jun 2018
Dear Sir/Madame, We thank you for your feedback, we are sorry for the inconvenient of the restaurant, but regarding our sunday schedule, i have to point out that even we are close for (only) 3 hours we are totally at guest's disposal, because the c.e.o. is always present, moreover guests are free to go in and out from the second entrance......are you sure our hotel is the only one which closes reception in certain ours??????

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel, but traffic noise
large room. comfy bed. very noisy (traffic), and AC did not work, so did not sleep well. very good breakfast. no garage; had to leave bike outside and hope that the gate was closed and locked overnight as promised. great shower. very good location--just a short walk to center of town and busy pedestrian area.
Stayed 1 night in Sep 2017
Response from Andrea on 27 Sept 2017
Dear Susan, We all thank you so much for your good feed back!! We are glad that you enjoyed your stay here, unfortunately being in downtown means the hotel could be noisy during the day, at night though there's no traffic and many people said the hotel is very quiet and peaceful at night. We are so sorry for the AC, you might have told us because AC is perfectly working. During the day we turn AC engines off, we are sorry if we didn't turn them on...it has been a lack! We hope to see you again here in the future, it has been a pleasure to meet you.

10/10 Excellent

Bonnie, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet , clean hotel in Chivasso. Close to stores and restaurants.
Stayed 3 nights in Jul 2017
Response from Andrea on 5 Aug 2017
Dear Bonnie, We thank you so much for your kind response. It has been good to know you. We hope to see you in the future. Take care

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok / Good for the price
Very friendly, helpful staff. Although parking is free there is a market on Wednesday morning so the car must be moved from the large free car park the night before. Free roadside parking in side streets around hotel however this only applies from 7.30pm until 8.30 am so you must get up to put ticket in car by 8.30. Overall the hotel was ok for what you pay. Nothing majorly fantastic but no disasters either.
Response from Andrea on 20 Mar 2017
Good morning, We thank you for your kind opinion, as you could see we are trying to emprove and keep the good reputation the Hotel has had for years. We are a young management and we are renovating the hotel for that purpose. Yes, it's true that Parking is not completely free due to the market (once a week), but in front of the hotel you can also leave your car freely and not paying for it by putting an hotel card in the car, we also have free spaces in our courtyard. Next time you'll have the chance to come over here, we'll be glad to help you with finding an appropriate parking space. We thank you again for the good words you spent for us, I'll extend them to all the staff. Best regards Dario HOTEL MANAGER

8/10 Good

Ashley, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly / Helpful Staff and nice room
My husband and I stayed here in June of 2014 while he had business in a neighboring city. The staff was extremely accommodating and pleasant. The man asked about the type of coffee we preferred for the morning, gave us directions to a nice pizzeria and made sure our room was great. The location is near the pedestrian downtown area. The hotel also had free parking, wifi and breakfast. Very nice for the price.
Response from Andrea on 22 Nov 2014
Good evening, We are so pleased to read your kind words. We try to do our best because we want the guests to be satisfied. We really hope to see you again for the next stay in Chivasso. Best regards

10/10 Excellent

M. Barfleur, Dordogne, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful surprise
What a great find this was. The rooms were quite large and up to date. The bathroom was excellent though the shower stall a bit tight. Andrea at the desk was wonderfully helpful with getting us settled and called several restaurants to help with a dinner reservation. Their was parking for guests right in front of the hotel. The main street of Chivasso was just up the street and has a wonderful arcade along both sides. Everyone was out walking along as it is closed to cars. The Duomo and main square is impressive. We strolled with the crowd and settled at two cafes for drinks and nibbles which are provided at apero hour. The morning breakfast had meat and cheese along with pies and bread, fruit and yogourt. And Senora makes to order expresso/cappucino. What more could one want and especially at such a great low price.
Response from Andrea on 23 Aug 2014
Good evening, We are glad to read your positive comments! We would love to see you here again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Great location near center of town comfortable and spacious rooms no problems.
Response from Andrea on 12 Jul 2014
Dear guest we really thank you for your nice words regarding our hotel. We are glad that you enjoyed your stay here and we hope you will keep us into consideration for your next stay in Chivasso. See you soon. Best wishes. Hotel Europa Staff

6/10 Okay

Simone

Business traveller
Liked: Staff & service
Valido per una notte
Stop di lavoro con un collega Hotel un pò datato. Personale molto cortese. Pessima palestra (ragione peincipale per cui ho scelto questo hotel) al punto che non ci sono andato. Valida colazione. Posizione centrale
Stayed 1 night in Oct 2023
Response from LA RECEPTION on 8 Nov 2023
Gent.mo Sig. Simone,La ringraziamo molto per la Sua gentile recensione, la nostra palestra non è sicuramente paragonabile ad una palestra pubblica, ma se vi sarà occasione potremo indicarle dove andarsi ad allenare, se vi sarà altra occasione.Cordiali saluti

8/10 Good

Giancarlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Andrea - reception on 30 Oct 2023
Buonasera,Molte grazie per la gentile recensione.Cordiali saluti

10/10 Excellent

Ylenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta e personale qualificato e cordiale.
Stayed 3 nights in Jul 2023
Response from Andrea - reception on 16 Aug 2023
Gentile Ylenia,Grazie di cuore per la Sua gentilezza!Cordiali salutiAndrea - reception

2/10 Terrible

Matteo

Disliked: Cleanliness, property conditions & facilities, room comfort
Struttura datata, pulizia assente
Visto il prezzo è le foto, nonché le recensioni, non abbiamo indugiato nel prenotare. All'arrivo ci siamo subito imbattuti nella presenza sporadica della reception, poco male visto l'ingresso tramite card. Nel momento in cui entriamo in camera vediamo subito che la camera, e il bagno in particolar modo, sono in pessime condizioni di manutenzione e pulizia (scarafaggio nella doccia, ragnatele un pó ovunque, muffa nella porta doccia, aspiratore bagno pieno di sporcizia, filtri condizionatori mai cambiati..) Ho fatto presente la situazione alla reception che non mi ha neanche proposto il cambio stanza ma mi assicurato che sarebbe stata nuovamente pulita. Le ragnatele sono rimaste e lo scarafaggio é riapparso. Mi dispiace ma la mia esperienza è stata pessima,meglio una pensione che questo 3 stelle.
Ragno e Ragnatela
Stayed 2 nights in Jul 2023
Response from Andrea - reception on 24 Jul 2023
Gent.mo Sig. Scarda,"Servizio di ricevimento 16 ore su 24, e disponibilità di un addetto per le ore restanti. Pulizia delle camere una volta al giorno" questo è un articolo tratto da FEDERALBERGHI, pertanto mi auguro le sia sufficiente ad estinguere i suoi dubbi alla SPORADICA apertura della reception.Per quanto riguarda la camera... le ho fatto il check in personalmente, mi ha fatto notare che l'aria condizionata era spenta ed in un attimo sono venuto in camera a farle vedere come accenderla.Se avesse visto da subito la camera sporca, poteva farmelo presente, non esitiamo cambiare camera a coloro che hanno problemi con la camera.Pertanto mi chiedo Lei con chi abbia parlato.Ma detto ciò, la ringrazio per aver lasciato il suo feedback.Come avviene ormai da un pò, da spazio a questi grandi scrittori in erba; peccato non risolvere la questione al momento del check out anzichè dire che è andato tutto bene.Buona vita

6/10 Okay

Edoardo, Vizzolo predabissi

Stayed 1 night in May 2023
Response from Andrea - reception on 22 May 2023
Buongiorno!Molte grazie per il feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Andrea - reception on 22 May 2023
Buongiorno!Molte grazie per il feedback!

10/10 Excellent

Ulla

Stayed 1 night in Mar 2023
Response from Yasmin - Reception on 1 Apr 2023
Hotel Europa la ringrazia molto. Speriamo di rivederla presto!

10/10 Excellent

Christelle

Stayed 1 night in Oct 2022
Response from Andrea - reception on 24 Oct 2022
Dear Christelle,Thank you for your nice feedback!RECEPTION

8/10 Good

christian

Stayed 1 night in Jul 2022
Response from Andrea - reception on 8 Aug 2022
Buongiorno, Un sentito grazie per il gentile feedback. Cordiali saluti

8/10 Good

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Valentina-reception on 29 Jul 2022
Dear Sir Thankyou for your feedback! :) Best regards, Valentina-reception

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option if you want to stay in the ar
Stayed 2 nights in Mar 2022
Response from Andrea - reception on 19 Mar 2022
Dear Mr Javier, It's been a pleasure to know you!! See you soon....hopefully! Andrea

8/10 Good

Moreno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Andrea - reception on 18 Oct 2021
Molte grazie per il feedback!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021
Response from Andrea - reception on 17 Jul 2021
Molte grazie!

8/10 Good

Anna-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021
Response from Andrea - reception on 7 Jun 2021
Buongiorno, Grazie per il gentile feedback! Cordiali saluti

10/10 Excellent

MAURIZIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo accogliente
Stayed 1 night in May 2021
Response from Andrea on 31 May 2021
Gentile Sig. Maurizio, La ringraziamo di cuore per il gentile feedback! Alla prossima! Cordiali saluti

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Andrea on 29 May 2021
Buongiorno! Grazie mille per il feedback!

10/10 Excellent

STEPHANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait!
Chambre très propre et confortable Personnel très souriant et serviable Restaurant très bon Petit déjeuner sucré et salé Très bon rapport qualité/prix!
Stayed 1 night in Apr 2021
Response from Andrea on 2 May 2021
Bonjour, Nous vous remercions sincèrement pour la gentille pensée. À bientôt!

8/10 Good

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Andrea on 7 Feb 2021
Buongiorno, Molte grazie per il Suo gentile feedback. Andrea - reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021
Response from Andrea on 7 Feb 2021
Buongiorno, Molte grazie per il Suo gentile feedback. Andrea - reception

8/10 Good

Marie Sandrine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Andrea on 27 Oct 2020
Cher Marie Sandrine, un chaleureux merci pour vos commentaires. Cordialement

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Oct 2020
Response from Andrea - reception on 13 Oct 2020
Buonasera, Grazie per il gentile feedback!

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Andrea on 21 Sept 2020
Gentile Simone, Grazie per il Suo gentile feedback. Cordiali saluti

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno di lavoro
Soggiorno di lavoro, sistemazione perfetta, parcheggio ampio e gratuito. Ristorante interno di ottima qualità
Stayed 2 nights in Jul 2020
Response from Andrea - reception on 3 Aug 2020
Sig. Stefano! Un caloroso grazie per la sua gentile recensione nei nostri confronti. Cordiali saluti

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clim Hors service Boitier Wifi ne fonctionne pas
Stayed 2 nights in May 2020
Response from Andrea - reception on 13 Jun 2020
Cher Thomas, Nous vous remercions pour vos retours, nous nous excusons s'il y a eu plusieurs défauts durant votre séjour, mais nous avons été fermés pendant 3 mois et avons repris l'activité les jours où vous étiez ici. Je vous informe que nous avons pris des dispositions pour réparer tout ce qui était temporairement hors service. Nous vous remercions et espérons vous revoir ici. Cordialement

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Albergo comodo in centro
Camera superior spaziosa purtroppo mancava sapone nel dispenser e asse water rotto. Camera freddina il riscaldamento si è spento alle 10 ed alle 8 non era ancora ripartito
Buchi nel muro in corridoio
Asse del water rotto
Stayed 1 night in Jan 2020
Response from Andrea - reception on 15 Jan 2020
Gent.mo Antonio, La ringrazio per la Sua cortesia e per il suo feedback, che come immagina è molto utile, dopo la sua recensione abbiamo provveduto a sistemare i problemi da Lei segnalati. Noi speriamo sempre che tali problemi ci vengano segnalati sul posto per poterli risolvere prontamente ma la ringrazio comunque della segnalazione. Per quanto riguarda la foto del buco nel muro, come avrà notato, stiamo lavorando per il rinnovamento di altre camere. Con l'augurio di riaverla qui da noi, cordiali saluti.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Soggiorno di una notte, camera confortevole e silenziosa, parcheggio ampio e gratuito davanti all'hotel. Peccato non avere potuto usufruire del ristorante interno perchè tutto prenotato.
Stayed 1 night in Dec 2019
Response from Andrea on 16 Dec 2019
Buongiorno, Un caloroso grazie da parte di tutti noi dello Staff. Ci spiace non abbia potuto provare le delizie del nostro ristorante, qualora prenoti nuovamente, la invito a chiamarci e le prenoteremo un tavolo presso la nostra Osteria La Voglia. Cordiali saluti Andrea - RECEPTION

10/10 Excellent

Maria luigia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Andrea on 26 Oct 2019
Gent.ma Maria Luigia, Un sentito grazie per il gentile pensiero. Cordiali saluti

6/10 Okay

Margaron

Liked: Cleanliness, staff & service
Un service au top mais un hôtel un peu vétuste
L’hôtel est bien situé (Grand parking à disposition) et proche d'une jolie petite rue piétonne. Un accueil sympathique et efficace (Merci à Andréa). Les chambres sont propre mais un peu vieille. Nous n'avons pas pu avoir de wifi à notre étage mais il marchait bien au rez de chaussé.
Stayed 2 nights in Jul 2019
Response from Andrea on 1 Aug 2019
Un merci sincère pour vos pensées, nous espérons vous revoir à notre hôtel.

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Stayed 1 night in Apr 2019
Response from Andrea on 13 Jun 2019
Bonjour un remerciement sincère de tout le personnel. nous espérons vous avoir de nouveau notre invité dans l’avenir.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
En el anuncio pone que tiene parking gratuito y no es cierto.
Stayed 4 nights in Jul 2018
Response from Andrea on 9 Aug 2018
amigable / a, Le agradecemos sus comentarios, pero creemos que es apropiado recordarle que frente al hotel hay una plaza donde no paga el estacionamiento. Si no ha sido informado de esto durante su estancia, nos disculpamos y esperamos volver a nuestro hotel. Saludos cordiales

10/10 Excellent

Michele, Cuneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Europa, un tre stelle da 5 stelle!
Abbiamo trovato un Hotel sicuramente al di sopra delle nostre aspettative. Uno staff molto accogliente e gentile. Le camere in un ambiente molto silenzioso e tranquillo nonostante la vicinanza al centro. Il ristorante di ottimo livello con pizze di fantasia squisite. Un albergo 3stelle da 5stelle! Grazie a tutto lo staff!
Stayed 2 nights in Sep 2017
Response from Andrea on 20 Sept 2017
Gent.mo Sig. Michele, La ringraziamo di cuore per le Sue parole "al miele" nei nostri confronti, è stato fin troppo buono! E' stato un piacere fare la Vostra conoscenza, speriamo di potervi riavere come nostri ospiti. Cordiali saluti da tutto lo staff

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Utifrån ser hotellet mycket elegant ut men rummen var dock placerade in mot en innergård med rivningshus. Restaurangen var mycket bra.
Stayed 1 night in Aug 2017
Response from Andrea on 24 Aug 2017
God kväll från Europa hotell, tack så mycket för att du har spenderat en minut av din tid, vi är glada över att du hittade det eleganta hotellet tack vare det senaste renoveringsarbetet får hotellet ett nytt utseende. Vi är glada att även restaurangen har varit av egen smak. Hur som helst, jag är ledsen att utsikten från ditt rum inte var bäst, men jag vill påminna dig om att hotellet ligger i det historiska centrumet och ... husen förstörs som du kallar henne, renoverar en historisk byggnad, tyvärr På det kan vi inte göra någonting. Jag hoppas att vi kan få vår gäst tillbaka så att vi kan fixa det genom att ge det ett annat rum med en annan vy. Tack igen för din feedback. ANDREA HOTEL EUROPA STAFF

6/10 Okay

Francesco

Disliked: Cleanliness, staff & service, property conditions & facilities
In genera ok. Colazione da migliorare
Hotel nel complesso ok per trasferta di lavoro. Colazione da migliorare.
Stayed 1 night in Jul 2017
Response from Andrea on 12 Aug 2017
Gent.mo Sig Francesco, la ringraziamo per il Suo gentile commento, mi rammarico che la colazione non è stata al massimo delle sue pretese, ma come struttura tre stelle, abbiamo tutto ciò che un buffet all'italiana dovrebbe offrire, vi è infatti sia dolce che salato ed in più offriamo anche uova e bacon, che di solito trova in hotel di stelle superiori; speriamo di poterla accontentare e soddisfare qualora fosse nuovamente nostro ospite. Grazie comunque per la Sua gentilezza. Cordiali saluti ANDREA HOTEL EUROPA STAFF

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Aug 2017
Response from Andrea on 12 Aug 2017
Dear Madame / Sir, Thank you so much for your kind feedback! We are glad you liked to stay here. Best regards ANDREA HOTEL EUROPA STAFF

8/10 Good

Martin, Lima/Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes zentral gelegens Hotel
Schönes Hotel, freundliches Personal, 10 Minuten Fussweg zum Bahnhof, sehr gutes essen im Hotelrestaurant. Dusche könnte etwas grösser sein deshlab nur 4 Sterne
Stayed 3 nights in Jun 2017
Response from Andrea on 3 Jul 2017
Guten Morgen Herr Martin, vielen Dank für Ihre Freundlichkeit und für die Zeit, die er damit verbracht hat. Wir freuen uns, dass Sie bei uns bleiben genossen. Er hat Recht, die Duschen sind auf jeden Fall kleiner als diejenigen, die in einem 4 oder 5 Sterne-Hotel finden, erkennen wir, dass die Räume, die sie haben eine gewisse Verbesserung haben, die, wie bereits auf das Restaurant und die Lobby, werden in naher Zukunft erfolgen. Wir hoffen, dass sie bald unseren Gast haben, zurück. aufrichtig

8/10 Good

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and nice staff. Good situated hotel.
Stayed 1 night in Jun 2017
Response from Andrea on 15 Jun 2017
Dear Guest, We thank you for your kind response, we hope to have you here again in the future. Best regards Andrea HOTEL EUROPA STAFF

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable hotel
Fantastic nice and clean hotel. Breakfast is though lacking service and food for all the breakfast period.
Response from Andrea on 26 Apr 2017
Dear Madame/Sir, We thank you for your opinion regarding your stay in our hotel. We'll extend your words to all the staff. We are sorry to read you didn't like breakfast, we try to satisfay all the demand and keep the buffet filled of food. Unfortunatly sometimes there are people who are respectless of the other guests. However we know there's something missed like eggs or bacon, but we offer all other varities of food: Jam, fresh croissant, fruit juices, different kind of ham, cheese, toast, yogurts, butter, cakes prepared by the Chef. We hope you might give us another chance in the future, best regards. Andrea HOTEL EUROPA STAFF

8/10 Good

Marco, Montesarchio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo poco distante da torino
Personale cortese e ambiente accogliente.. Un hotel 3 stelle di tutto rispetto
Response from Andrea on 13 Apr 2017
Gent.mo Sig. Marco, La ringraziamo calorosamente per il Suo gentile giudizio nei nostri riguardi, siamo contenti che si sia trovato bene ed è stato un piacere fare la Sua conoscenza. Speriamo di riaverla nostro ospite in futuro. Tanti auguri di Buona Pasqua. Cordiali saluti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 20 Oct 2016
Gentilissimo Ospite, L'Hotel Europa ed il suo staff La ringrazia per il Suo gentile giudizio nei nostri confronti. Speriamo di averLa nuovamente presso la nostra struttura. Cordiali saluti Andrea HOTEL EUROPA STAFF