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Reviews of Protea Hotel by Marriott Chipata

3 out of 5
Protea Hotel by Marriott Chipata
Plot 3126, Great East Road, Chipata

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Blessings

Stayed 3 nights in Jun 2023

10/10 Excellent

justine, Lusaka

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Qiuet clean environment. Friendly staff..
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Compared to some of the other places we'd stayed during our travels through Africa, the beds and rooms were quite comfortable and the showers were absolutely splendid. In June we were a bit chilly in the dining room, the dining room opens to the bar/lounge which opens to the pool area. Some sliding glass doors would be nice there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and attentive, great customer service! The premises are beautiful and well taken care of. The room’s bathroom had a stale smell and I thought I smelled cigarette smoke at one point (the staff kept it clean it has more to do with ventilation )
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel most welcome
Our second stay at this property within a month, staff greeted us as friends. Due to a political disturbance in Malawi we had been unable to reach the hotel on the original booking date and cancelled after the deadline but the unusual circumstances were taken into consideration and we did not have to pay twice.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in the Area
It was a great stay, staff are very friendly and helpful. Breakfast was full buffet with eggs made to order. Absolutely delicious. Only thing I would hope for is for rooms that have 2 queen beds.
Stayed 1 night in Aug 2019

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Easy to find. The staff by the reception was really helpful. Thank you
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Nice to be Next to a mall. Internet was off on off on, poor Internet.
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and very good hotel.
I enjoyed this hotel with both the service and overall condition of the hotel itself. It is in a good surroundings, the staff are very helpful and friendly. I will definitely stay there on my next trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable Stay
The staff at the Protea Hotel were exceptional. Very friendly and made me feel like a VIP. Excellent breakfast and I enjoyed my stay with them.
Stayed 3 nights in Jul 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done . Friendly and spotless
Stayed 1 night in Jul 2017

8/10 Good

Berry, Kitwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and quiet hotel
Protea Chipata is fairly priced and real value for money for a business trip. Friendly staffs and good food
Front
Pool side
Open Plant Main Entrance
Cultural Paintings
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Convenient
It was a short stay but it was quite good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jakob, Blantyre, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service and food
We had booked one night as a stopover one our way to Lusaka, but unfortunately we had a problem with the car next morning 150 km after we left Chipata. Got a lift back to the hotel where the reception were very helpful and got in contact with a good mechanic (on a Sunday). In the end the whole family returned to Chipata and had to stay for another two nights, while the car got fixed. But a really nice stay, the surroundings are nothing spectacular situated along the main road, but the rooms and the service were really good, the food was fantastic and cheap and the pool facilities also nice. All in all an unexpected pleasant hotel.
Response from Khetiwe on 9 Apr 2016
Dear Jakob, Thank you for your positive feedback regarding your recent stay at Protea Hotel Chipata. We are delighted to receive your compliments regarding the service and food and we will certainly congratulate our TEAM for their exemplary service. It was a pleasure to accommodate you and we hope that you will be staying with us again soon. Kind regards, Khetiwe

10/10 Excellent

Andrew, Donhead St. Andrew, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I regularly visit this hotel. Past experience has shown that this is probably the best hotel in Chipata in terms of efficiency and the friendliness of the staff. Nathan in the restaurant and Andrew in the bar are always particularly welcoming.
Dear Valued GUEST, Thank you for taking the time to write down your comments about your recent stay at Protea Hotel Chipata. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. We look forward to welcoming you back to Protea Hotel Chipata and to hearing from you again. Kind regards, William Wood General Manager Protea Hotel Chipata

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent for the location. Only problem was that the pool was closed for repairs!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sam, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea Chipata---a hidden gem
Great staff. Wonderful food. Pool overlooks beautiful African bush. A real hidden treasure. Seems there is always 1 rogue mosi in the room....just be prepared for that!

8/10 Good

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Kjell Tideman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service very nice staff++++
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Stop vor dem Zoll
sehr angenehme Unterkunft mit offenen Restaurant mit Blick auf den Pool.