Taxi from airport took me to wrong ascot--I did not know there were two facilities. There is Ascot Sentral and then there is the regualar Ascot. The Taxi driver took me to the regular Ascot because the reservation did not have the words "Sentral" in it.
Took me over an hour to get to the correct location at which time it was 3:00 A.M. in morning.
When booking the Ascot the person making the booking needs to know there are two facilities of the same name.
I read lots of previous reviews about this hotel before staying. My experience was very good, and I'll address a few of the points raised in previous reviews.
1. Check-in staff
It was slow. There wasn't a queue, we were seen immediately, but inexplicably it took over 20 minutes waiting before eventually getting out key. Staff seemed confused by the fact the room had been booked and paid for in advance, despite the first thing we did was present our printed Expedia itinerary.
It's Chinatown. Don't come here unless you understand what this almost universally entails. It's chaotic, but for me far better than the sanitised and soul-less tourist areas.
It wasn't gourmet, but it certainly wasn't the tasteless inedible affair I read on other reviews. Perfectly adequate for the cost.
Adjoining room doors are definitely not soundproof. We could hear everything going on in the next room, so a bit of a lottery if you get a party room next door. On the 11th floor, street noise was fine, no problem there. The air con was a little loud but it's a consistent hum that didn't really disturb us.
Ours was clean and modern, everything working and fridge that doesn't go off when you leave the room. Bathroom and beds were all good.
Ultimately, if you're expecting total luxury at this price, you'll be disappointed. If you expect a comfortable stay at reasonable cost in an area with loads of character and great transport links, you'll love it.
Enjoyed our stay.
Staff were helpful, our room had excellent facilities and was well finished (it was essentially a small 1 bed flat).
The pool area was reasonable, and was mostly deserted during our stay.
Location was not very central, so had to get taxis to anywhere.
The outside of the hotel was spotless but the room were bare minimum. Shampoo wasn't restocked daily nor soap. Th breakfast was fair but you had to ask for everything like tea bags. Location terrific. Not bad not great hotel.
Pocket Guide: Kuala Lumpur Chinatown - Sentral Hotels
Kuala Lumpur's Chinatown is on Petaling Road--a shopper's dream, especially for goods like clothing, watches, and DVDs. Bargaining skills are a must. Highlights in the area include the British Empire shophouse on Jalan Tun HS Lee; the Jamek Mosque; the Masjid Negara National Mosque; Taoist Temple; Sin Sze Si Ya Temple, and the Hindu temple in Tamil style, Sri Mahamariaman. The Kuala Lumpur Sentral is the hub to all major rail system transfers and Kuala Lumpur International Airport.
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