The welcome we received here was unbelievably lovely ... Alex picked us up in a golf buggy from the car park and was so friendly, and told us about everything we needed to know. Next came welcome drinks, then more! Unreal. Most staff were equally as friendly and pleased to help. The restaurant cooked food we requested as our children didn't fancy what was on the menu. The setting of this hotel is amazing - it is so picturesque, only minutes from Chichen Itza. Well worth the money!
My girlfriend and I stayed at this beautiful hotel. The El Meson Del Marques had a lot of character and charm throughout, and the hotel staff was top notch. We couldn't of had a better location to the city; we were an arms reach from the plaza and 3 blocks from the local cenote. The charming hotel had an excellent resturant attached with a beautiful courtyard. Ensure you have the breakfast included with your stay, it's delicious and they serve you until 11:00 AM. The rooms were a bit small to USA standards, BUT we expected that due to our extensive travels through Mexico. The hotel room had a king size bed, flat screen tv, bathroom, and a terrace. Additionally, the hotel provided wifi, secure parking, and a pool.
Overall we had a wonderful stay. In fact the staff help including in particular Miguel's help during our stay was invaluable. We had misplaced a bag in one of the pyramid locations and realised only after reaching the hotel late in the night. The hotel staff and Miguel with their personal efforts helped to track down the bag and get it back to us the next day. Otherwise our whole vacation would have been spoiled.
The hotel breakfast was very good with peacocks and other birds walking around the tables. My children enjoyed feeding the birds. Similarly the kitchen staff were able to customize the menu for our vegetarian choices. We were struck by the honesty and enthusiasm of all the staff and people in Mayaland to serve the guests. We missed seeing the planetarium show due to our preoccupation with the lost bag. But have heard excellent things about the show.
One thing though the hotel is a very old style colonial building with interior decoration reflecting those times. But we really enjoy that decor and setting so had no problems. The early morning bird calls from all the trees surrounding the place are a refreshing way to wake up. And the best part is that with the back entrance to the chichen itza ruins we can get a head start over the tour bus crowds and get some exclusive time in the ruins.
First of all the location is wonderful. The cottages are set in a garden like setting, with the main building and dining area overlooking the gardens. The food in the dining room is fantastic! And the back entrance to the archeological site makes it easy to avoid the crowds. Our room was spacious and comfortable.
Bob from San Jose, CA
The elegant Hacienda is a Mayan Jungle Eco-Cultural Destination and a romantic getaway committed to Sustainable Tourism since …More
Great place to stay if you want to enjoy Chichen Itza in the early morning before other tourists arrive. Beautiful hotel.
One problem I had was the shower. The hot water didn't come out at night. It worked the next day.
Near historic siteThis Piste, Yucatan, hotel is less than 2 km (1.25 mi) from the Chichen Itza archaeological site, including …More
Although Hacienda Khan was not within walking distance of any ruins it was a real treat to stay here. The grounds are very well manicured and there are two beautiful pools to enjoy. Edwardo, our tour guide and waiter, was very kind and helpful. Rooms were fabulous,clean and comfortable. Definitely going back!
"Well appointed hotel not too far from town centre"
We arrived in Valladollid ADO bus station from Playa del carmen late in the afternoon (7pm). Although the hotel was 10 mins walk away from the centre of town it felt like a very safe neighborhood.
If walking is not your thing a taxi is only 20 pesos from the main square.
the facilities are nice (excellent shower which is something i regard highly) and comfortable beds.
I cannot fault this hotel.
What an amazing stay! Easy to get to...you can pull up on the street right in front of the hotel. Parking right behind hotel. Hotel is a great authentic and family feel to it. Staff are soooo nice and helpful. Breakfast was deliciouis with home made coffee cake, generous fruit plate, handmade tortillas, eggs, Mexican coffe, orange juice!
Room has tons of open space, air conditioning, nicely decorated bathroom, mini fridge and in-room coffee.
Beautiful and lush garden courtyard with lovely, small pool.
Amazing bang for your buck!
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