Ratings based on 1,120 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 22-Jul-2015
Had to wait for my rooms After arriving at 3:30 Good staff
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Great location and amazing views

Posted 19-Jul-2015
We had a wonderful stay at The Trump Chicago. The rooms and hotel were very nice, as you would expect from a hotel of this caliber. We drank cocktails on The Terrace on the 16th floor with the best possible views of the Chicago River, the lake and downtown Chicago. Lounged at the indoor pool, again with amazing views. The only negative is the layout of the lobby. Luggage carts always seem to be blocking the way to the revolving doors and the line for the check-in desk is right in front of the way to the elevators, making entering the hotel a bit of an obstacle course. Rooms have all you could want and are extremely comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury in the heart of Chicago

Posted 17-Jul-2015
Excellent service, gorgeous facility, and close to everything in downtown Chicago. Also the restaurant, 16, is phenomenal!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2015
Absolutely top notch all the way. From the moment we arrived - I felt like a Trump. Room was beyond my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

True Hospitality experience.

Posted 15-Jul-2015
Great staff, excellent facilities and very accommodating to our requests. Just USD75 per day for valet is a little over the top.
5 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Excellent Location

Posted 14-Jul-2015
this hotel goes out of its way to accomadate its guest. From arrival to departure it was all smooth sailing. The housekeeping staff were excellent, friendly and accomadating. In-room dining was exceptional, they never missed a beat and as a added benefit the food was exceptional always delivered timely and at a perfect temperature. The 16th floor lounge and outdoor terrace exceeded expectations. I was concerned with the noise level coming from the 16th floor however a a very reasonable hour, prior to midnight, the noise just disappeared. When in Chicago I very highly recommend a stay at the beautiful and well ran Trump International Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome stay with baby!

Posted 13-Jul-2015
Pros: Staff and facilities were wonderful!
The staff at Trump are incredible and the way we were treated was fabulous. We traveled with our 10 month old and they had everything figured out and made our stay a true pleasure. I would definitely stay again!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Nice hotel with great amenities, but .........

Posted 08-Jul-2015
Pros: Most everything except the in-room dinning experience.
Cons: The in-room dinning experience.
Location: Great location.
Nice hotel with great amenities, but stay was ruined by horrible experience with in-room dinning. A simple pizza order took over an hour and a half (and 4 phone calls), only to have terrible (microwaved?) pizza delivered at 2:30 in the morning. The pizzas were eventually "comped", but were only partially consumed because of the poor quality. Staying in a hotel like this is supposed to be about the service. A grade of D- for the in-room service.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 29-Jun-2015
Went into the city for our anniversary and not only had a memorable weekend but we were blown away by this hotel. Prime location, walking distance from the lake as well as shopping. The view from our room on the 22 floor was very nearly worth the price of the room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Getaway

Posted 28-Jun-2015
Great stay. Everything waa perfect to every detail. Staff was very nice and the room was very nice and comfortable.