Ratings based on 1,039 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Wonderful hotel experience. The room was large and tastefully decorated. Health club is large and has great views of the city and river below. The real standout was the service.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Milwaukee, WI

Tops in Chicago

Posted 13-Jan-2015
Despite some new luxury hotel offerings in Chicago, the Trump shines due to the exceptional amenities and staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome luxurious hotel!

Posted 07-Jan-2015
Location: Miracle mile high end shopping right out the hotels back entrance and State Street shopping for a variety of shops out the front a block over.
Impressive comes to mind to wrap up our experience at the Towers. We arrived at the hotel much earlier than the typical check in and we were immediately assisted with a room and then graciously upgraded to a Deluxe Spa room without asking which was wonderful. On the first night, there was a knock on the door and we received a plate of truffles and specialty candies. The accommodation were wonderful and the hotel smelled of a subtle hint of vanilla. There were beautiful orchids all around which just made for certain ambiance in the various areas of the hotel. The hotel is situated right in the center of everything so it can be a quick walk or taxi wherever you need to go. We wouldn't hesitate to stay here again. The staff were always cheerful, helpful, and gracious. Top notch! Would we really expect anything different from Don?!?!
1 out of 5
by A verified travellerfrom chocago

Thr rudest staff iv ever seen

Posted 03-Jan-2015
It sucked that's all I can say
1 out of 5
by A verified traveller

It was a horrible stay there was hair in my food w

Posted 03-Jan-2015
The staff was horrible my room was very very dirty
5 out of 5
Recommended
for Everyone
by A verified traveller

Anniversary Surprise

Posted 02-Jan-2015
Pros: Convenient location to great restaurants, shopping, and all that is Chicago
Stayed at the Trump once before on our anniversary, but surprised my wife with a Spa Room stay this time. Was surprised at check in when we mentioned that it was our anniversary, and staff upgraded our room to a view of the lake. Besides the room having everything we needed, the view was spectacular. Wish we stayed longer!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Chicagos Finest!!!

Posted 31-Dec-2014
Great staff! Great location!! Exceptional amenities!!! Fantastic overall experience!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom memphis

trump has figured out how to run a hotel

Posted 22-Dec-2014
Pros: the staff was great room kept clean and towels fresh and washed
Cons: nothing it was all taken care of
Location: it is located near everything. we walked to just about everything we wanted or took the hotel esclade. it was great
the hotel is magnificent. from check in to check out this hotel will exceed your every need and expectation. i cannot wait to stay in another trump property. i cannot sing enough praises about this hotel. i have never been treated or pampered to this level at any other hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wheatfield, IN

Best hotel in Chicago

Posted 20-Dec-2014
Pros: Everything
Location: Fantastic location! Walking distance to shopping and the most of the best restaurants in the city
Service, Service, Service! Not to mention fantastic location and luxury.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bellevue, Washington

Best location in Chicago!

Posted 15-Dec-2014
I have stayed here many times and always love to go back. They treat you like residents while you are here, and there are so many special extras at this hotel: amazing workout facility with a view, awesome bars with the best views in Chicago-including a rooftop one in the summer, plus just the proximity to everything. Magnificent mile is right there, as is Starbucks, a drugstore and shopping. This hotel has surpassed many of the other hotels once considered the best. Oh, and if you bring your kids they are in for a treat!