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The Westin Michigan Avenue Chicago

909 N Michigan Ave Chicago, 60611 Illinois

Modern luxury on Chicago's Magnificent Mile

Close to lake
Set in the heart of North Michigan Avenue shopping, this 27-story Chicago Westin hotel is across from the John Hancock Center, a block from Water Tower Place, and 2 blocks from Lake Michigan. Show more
Complimentary Wi-Fi
Complimentary wireless Internet access is available in the hotel lobby. In-room spa treatments offer relief from the rigors of the road.
Heavenly Beds, Baths
All 752 guestrooms at this Chicago Westin feature Heavenly Beds with pillowtop mattresses and down comforters and Heavenly Baths with dual showerheads, plush bathrobes on request, and botanical bath products. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

80%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Traditional King Non Smoking
One king Heavenly Bed with pillowtop mattress and down comforters. Sony PlayStation video-game consoles (surcharge). High-speed Internet access (surcharge). Cable/satellite TV with premium channels. Cordless multi-line phone with voice mail. Minibar. 100% velour jacquard Egyptian cotton bathrobes, oversize Brazilian combed-cotton bath towels, and botanical bath products.
Traditional Two Doubles Non Smoking
Two double Heavenly Beds with pillowtop mattresses and down comforters. Sony PlayStation video-game consoles (surcharge). High-speed Internet access (surcharge). Cable/satellite TV with premium channels. Cordless multi-line phone with voice mail. Minibar. 100% velour jacquard Egyptian cotton bathrobes, oversize Brazilian combed-cotton bath towels, and botanical bath products.
Michigan Avenue Deluxe Two Doubles
Two double Heavenly Beds with pillowtop mattresses and down comforters. Sony PlayStation video-game consoles (surcharge). High-speed Internet access (surcharge). Cable/satellite TV with premium channels. Cordless multi-line phone with voice mail. Minibar. 100% velour jacquard Egyptian cotton bathrobes, oversize Brazilian combed-cotton bath towels, and botanical bath products.
Deluxe King Non Smoking
1 king bed. High-speed Internet access (surcharge). Cordless multi-line phone with voice mail. TV with premium cable channels. Minibar. 100% velour jacquard Egyptian cotton bathrobes, oversize Brazilian combed-cotton bath towels, and botanical bath products.
Deluxe Two Doubles Non Smoking
1 double bed. High-speed Internet access (surcharge). Cordless multi-line phone with voice mail. TV with premium cable channels. Minibar. 100% velour jacquard Egyptian cotton bathrobes, oversize Brazilian combed-cotton bath towels, and botanical bath products.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets accepted
  • Check-out time is Noon
  • Check-in time starts at 3 PM
  • Early departure fee charged
  • Minimum check-in age is 21
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 59 per day (in/out privileges)
    • Fee for in-room high-speed Internet (wired): USD 12.95 (rates may vary)
    • Rollaway bed fee: USD 40 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

New Balance Program at The Westin

Guests can enjoy complimentary use of New Balance athletic apparel and running shoes during their stay. In-room, equipment-free fitness programs are also provided free of charge.

Offer valid at participating Westin Hotels and Resorts. Guests must call the Service Express desk to request shoes and clothing in their size; items are delivered to guestroom. Shoes come with socks and disposable insoles. Details at check-in.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in Green Seal, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Accessibility Options

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower

Property Amenities

  • Concierge desk
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Breakfast available (surcharge)
  • Room service (24 hours)
  • Limo or Town Car service available
  • Ballroom(s)
  • Multiple small meeting rooms
  • Banquet facilities
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Business services
  • Multilingual staff
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • Total number of rooms - 752
  • 24-hour front desk
  • ATM/banking
  • Gift shops or newsstand
  • Currency exchange
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Number of floors - 27
  • Valet parking (surcharge)
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Business center
  • Express check-in
  • Shopping on site
  • Babysitting or child care
  • Tour assistance
  • Room service
  • Beauty services
  • Coffee in lobby
  • Coffee shop or café
  • Elevator/lift
  • Health club
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Children's club
  • Massage - spa treatment room(s)
  • Year Built - 1963
  • 24-hour business center
  • Meeting facilities size (feet) - 37000
  • Number of meeting/conference rooms - 28
  • Smoke-free property
  • Fax machine
  • On-site car rental
  • Suitable for children
  • Television in lobby
  • Umbrella
  • Wheelchair accessible

Rooms

The hotel offers 752 contemporary, nonsmoking, guestrooms with dark-wood furnishings and black-and-white photos of the city.

Rooms feature Westin's Heavenly Bed, which consists of a custom-designed, foot-thick pillowtop mattress with all-white bedding, triple sheeting, down comforter, and five pillows.

The Heavenly Bath features a dual showerhead, curved shower rod for extra room, 100% velour jacquard Egyptian cotton bathrobes, oversized Brazilian combed-cotton bath towels, and botanical bath products.

Other amenities include cordless phones, minibars, Sony PlayStation video-game consoles (surcharge), in-room safes, high-speed Internet access (surcharge), and complimentary premium channels.

Guests can take advantage of in-room spa services featuring restorative massage treatments, refreshing body scrubs, luminous nail care, and revitalizing facials.

The Westin Michigan Avenue Chicago, Chicago,  Illinois, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Video-game console
  • Pay movies
  • Premium bedding
  • Hypo-allergenic bedding available
  • Air conditioning
  • Multi-line phone
  • Voice mail
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Bathrobes
  • Complimentary toiletries
  • Bathroom phone
  • Shower/tub combination
  • Makeup/shaving mirror
  • In-room massage available
  • Electronic check-out
  • Wired high-speed Internet access (surcharge)
  • Pillowtop mattress
  • Clock radio
  • Desk
  • Iron/ironing board
  • In-room safe
  • Daily housekeeping
  • Rollaway beds available
  • Climate control
  • Complimentary newspaper

Dining

The Grill on the Alley - This popular, mahogany-paneled steakhouse serves generous portions of classic American cuisine, including Cobb salad, fresh seafood, prime steaks, and meatloaf. The L-shaped mahogany bar provides views of the Magnificent Mile and high-definition flat-screen TVs to catch sporting events. Open for breakfast, lunch, and dinner.

Café à la Carte - This grab-and-go lobby coffee stand serves hot beverages, juices, and pastries from early morning until late afternoon.

Room service features the Westin Super-Foods menu with a selection of healthy food items. Available 24 hours with breakfast, all-day, and late-night menus.

The Westin Michigan Avenue Chicago, Chicago,  Illinois, Dining Restaurant

Recreation

  • Golfing nearby
  • Ice skating nearby
  • Rowing or canoeing nearby
  • Volleyball nearby
  • Tennis nearby
  • Running track/path nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf - driving range nearby
  • Golf - miniature nearby
  • Fishing nearby
  • Swimming nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby

Spa

  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Michigan Avenue Chicago

4.1
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
4.2
Room cleanliness:
4.2
Room comfort:
4.2
Location:
4.7
Neighbourhood:
4.7
80%

of guests recommend

out of 125 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Lansing, MI
5.0
out of 5
Recommends this hotel
Posted 12 Dec 2011

“Great hotel minus one unfriendly front deskman!”

Looking for an apt so wanted something downtown but also affordable. This was a perfect spot. As I said, everyone was great except one of the men at the front desk, but I will defintely book again if needed and recommend to visitors!

A Traveller
4.0
out of 5
Does not recommend this hotel
Posted 5 Dec 2011

“Noisy, but convenient”

Hotel location was great, but $57/night parking, a terrible view and loud hallways took away from the experience. Next time we'll chose a hotel off Mich. Ave for nicer rooms.

Jason B from Quad Cities
5.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“The best hotel if you are visiting the American Girl doll store!”

Outstanding service, everyone was awesome. We called ahead and the hotel had milk and cookies sent up for our daughter. Just a great experience! Also the hotel is pet friendly, which is a plus!

Nicole F from Milwaukee WI
5.0
out of 5
Recommends this hotel
Posted 4 Dec 2011

“Best value on Michigan ave.”

The bedding is not overly sophisticated. It isn't horrible either. The hotel staff I found to be exceptional, as well as our Michigan Ave View. Yes, I could have paid twice as much to stay at th R-C and it would have been nicer, but my mother and I were there to shop and see a show and it was more than sufficient for that purpose. Room service was extremely prompt, with special requests met promptly.

Area recommendations
Michigan Ave shopping
A Traveller from Louisville, KY
1.0
out of 5
Does not recommend this hotel
Posted 2 Dec 2011

“Definitely not to be considered”

The hotel is in a good location, but the hotel room was dirty, we even had a dirty toothbrush from the previous occupant in the bathroom. Empty beverage botlles were in the hall by the elevators at 8:00a in the morning and were still there at 11:30am when we returned. The hotel would be acceptable if the cost to stay there was at a Motel 6 rate.

A Traveller from Ann Arbor, MI
5.0
out of 5
Recommends this hotel
Posted 28 Nov 2011

“One of Chicago's Best Hotels in terms of location and quality of rooms”

Loved the hotel, convenience of location, the rooms were so comfortable and met all of our needs. They offer Free complimentary coffee and tea which was a VERY nice amenity in the room.

Area recommendations
Downtown Chicago
Patrick C from Orlando, FL
5.0
out of 5
Recommends this hotel
Posted 26 Nov 2011

“Fantastic hotel for the traveling shopper”

The location alone simply cannot be beat, as it lies between the shops of 900 Michigan Avenue and The Water Tower Place. All the best shopping, food, and nightlife are within walking distance. The hotel staff was friendly and the concierge went above and beyond to make our trip fantastic. That said, I know where I will be staying next time I return to Chicago.

Nightlife
Be sure to check out The Back Room at 1007 North Rush Street. Live jazz around 9:30pm.
jeff t from orange county, ca
5.0
out of 5
Recommends this hotel
Posted 23 Nov 2011

“great location in the heart of the michigan avenue”

we came to chicago for the first time to watch the chargers bears game and had a great 4 day stay. the hotel was centrally located to everything and walking distance to all food, shopping and sites. the hotel room was very nice, went with my wife and two kids and the hotel let me have a roll away which helped with our 4 person in one room situation. the hotel was clean, beds were soft. one complaint, the gym/workout room stunk. the gym was so little, and so crowded, i walked in and out in 10 seconds, two sweaty guys posing in the small jail cell size weight room. also, there was no pool to swim in, but its chicago in the winter, so oh well. other than those items, very good hotel, in great location, with very good service. would stay there again.

Area recommendations
downtown
A Traveller from Michigan
2.0
out of 5
Does not recommend this hotel
Posted 21 Nov 2011

“Dirty Westin, Yes, Dirty”

Room had trash in the drawers and cabinets from previous guests. Not what I expect when going to a Westin. Called front desk, they barely said sorry or anything like that. Had housekeeping come up and remove the trash from drawers. I explained to front desk that while that was needed I was still concerned about what else may have not been cleaned from previous desks. Would not switch us to a new room - and did not even offer to comp us for anything. First and Last stay at this Westin. In addition, stains on bathroom floor from where plumbing had been leaking. More hair in tub than a barber shop. Totally sick for westin standards. Just being honest here.

A Traveller
3.0
out of 5
Recommends this hotel
Posted 20 Nov 2011

“great location, but not four star”

This was a great hotel in terms of location but the room were small and the staff seemed overwhelmed. We had an issue with the room's cleanliness when we arrived and after being on hold for 10 minutes the manager changed our rooms and comped us a bottle of wine to A+ for service. I did expect more with a four star rating. Also this Westin has no "club" level for Starwood preferred guests, just free water and internet. Also they allow pets in the hotel so the hallway carpets have some stains. YOu can tell they are clean but they should be replaced if the rating is 4 star.

The Westin Michigan Avenue Chicago

909 N Michigan Ave Chicago, 60611 Illinois

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Nearby Points of Interest

  • Hancock Tower - 0.1 km / 0.1 mi
  • Water Tower Place - 0.2 km / 0.1 mi
  • Chicago Water Tower - 0.3 km / 0.2 mi
  • Museum of Contemporary Art - 0.3 km / 0.2 mi
  • Newberry Library - 0.5 km / 0.3 mi
  • Tribune Tower - 1 km / 0.6 mi
  • Architech Gallery - 1 km / 0.7 mi
  • Ohio Street Beach - 1.1 km / 0.7 mi
  • Wrigley Building - 1.1 km / 0.7 mi
  • Michigan Avenue Bridge - 1.2 km / 0.7 mi
  • International Museum of Surgical Science - 1.2 km / 0.7 mi
  • Chicago Children's Museum - 1.5 km / 0.9 mi
  • Chicago History Museum - 1.5 km / 0.9 mi
  • North Avenue Beach - 1.5 km / 1 mi
  • Chicago Theater - 1.6 km / 1 mi

Location Highlights

  • In city center
  • Convention center nearby
  • Water nearby
  • In shopping district

The closest major airports to The Westin Michigan Avenue Chicago are:

Chicago, IL (MDW-Midway Intl.) - 15.7 km / 9.8 mi

Chicago, IL (ORD-O'Hare Intl.) - 24.8 km / 15.4 mi

The preferred airport for The Westin Michigan Avenue Chicago is Chicago, IL (MDW-Midway Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Chicago, IL, United States (MDW-Midway Intl.)

Area:

Magnificent Mile - River North, Illinois, United States of America: Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

The Westin Michigan Avenue Chicago

909 N Michigan Ave Chicago, 60611 Illinois

Most recent booking for this hotel: less than 40 minutes ago.
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