Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom ca

old hotel, book if you must stay next to hancock

Posted 20-Apr-2015
Pros: location
Cons: old facility
Location: hancock
this hotel is very old, room is small. If you do not need to stay next to hancock, you can spend 1/3 price to get a much better room near airport. Valet parking is very expensive. $65.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Great as usual.

Posted 18-Apr-2015
This was my third time at the hotel and it was wonderful as usual. The staff was accommodating as always. I am not a big fan of the room decor but they are still very nice. I plan to stay there again in the future
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2015
The staff was fabulous and very accommodating. The hotel is convenient with many restaurants, shops, offices, and attractions close by. I would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom houston

The best hotel close to everything

Posted 30-Mar-2015
From valet parking to front desk, from room service to housekeeping not enough words to tell, that's how great hotel staff are no such words can be described
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Perfect location, brilliant views

Posted 30-Mar-2015
Everything about the hotel was fantastic -- from the friendliness and professionalism of the staff to the excellent room and hotel facilities. Great location, close to everything.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

Hotel céntrico

Posted 24-Mar-2015
Buen hotel , muy bien ubicado , cerca de los puntos más importantes por visitar. Cómodo para ir de compras. Personal realmente amable
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 17-Mar-2015
Really nice hotel. Great location. Clean, friendly I will return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Unbelievable!!!!

Posted 16-Mar-2015
I have never in my life had such an incredible hotel experience. The staff was very nice, the rooms were amazing and the service was outstanding. Great with children. Top pick!!!!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom f

Perfect in every way!

Posted 10-Feb-2015
Upon arrival we were immediately greated outside, our bags taken and courteously directed to front desk. The attendand at the desk offered us a reasonably priced upgrade to a one bedroom suite with a gorgeous view which was ready for us even though we had arrived very early. We went up to our suite and our bags were already there. The remainder of our stay was just as pleasant! Room service was first rate, food was excellent, turn down service... You name it... It was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice week end downtown

Posted 09-Feb-2015
As the receptionist was showing us where the elevators were she heard that we were downtown to celebrate my birthday. That evening when we got back to the room, we found a piece of cake, candles and matches and a note that said Happy Birthday. A nice touch! A deluxe hotel with great service.