Ratings based on 2,566 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami

Great hotel, perfect location

Posted 28-Mar-2015
Lovely hotel in the heart of Chicago. You can walk to great restaurants and all of the shopping on Michigan Ave and Rush.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Mar-2015
Very friendly and helpful staff, it was my first time in Chicago and they helped with navigation arranging cabs and other things. overal awesome experience and excellent hotel
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Excellent Hotel in the center of things

Posted 25-Mar-2015
Pros: Location, room cleanliness, staff attentiveness
Cons: Don't charge for WIFI.
Spent 1 week on business. When staying for business, I want the hotel to be as smooth as possible. And the Sofitel succeeded in this on almost every level. The only disappointing thing is the wifi costs. To get usable wifi I had to pay $14.99 per day. I feel a hotel like the Sofitel should not be nickle and diming their customers.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom NY

Nothing like a hot bath!...

Posted 23-Mar-2015
Pros: Check-in attendant was very pleasant
Cons: Check out was time consuming... the line was too long. I just walked out.
Location: Too far from my conference which was at the Chicago Hilton on Michigan. It required a cab ride 2x/day.
Business trip... Great King-size bed. The down comforter and mattress cover are a plus! I chose this hotel just for the tub in the bathroom. Even men enjoy a soothing bath some time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom raleigh nc

Wonderful hotel

Posted 22-Mar-2015
Great location-walking distance to most everything. Many restaurants and shopping close by. Hotel was modern, clean and the beds were very comfortable. Staff was very responsive and kind. Would definitely return!
5 out of 5
Recommended
for Everyone
by A verified traveller

Our favorite!

Posted 19-Mar-2015
My daughters both go to school in Chicago and I stay here each time I visit. Never disappointed, close to everything, staff is magnificent!
3 out of 5
by A verified traveller

Posted 16-Mar-2015
For the money, I was disappointed. Room very small, bed to short and uncomfortable
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent

Posted 16-Mar-2015
Excellent. It's the bomb. Excellent. It's the bomb. Excellent. It's the bomb. Excellent. It's the bomb.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Robins, IA

Fantastic Stay!

Posted 16-Mar-2015
What a beautiful hotel! I wanted to treat my mother to a plush hotel in downtown Chicago. This fit the bill perfectly. It is so close to Mag Mile/Water Tower area shopping and Rush Street for great dining. Everyone was kind and helpful. The rooms were beautiful and clean. The beds were heavenly! We loved our stay and will stay there again whenever possible.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great! Great!

Posted 13-Mar-2015
Pros: I loved the location of this hotel and the price for the quality.
I enjoyed the hotel, it was clean and the staff was amazing!