Ratings based on 2,486 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami Beach

Excellent Staff

Posted 26-Jan-2015
Pros: Everything especially the staff
Cons: Nothing
Location: Tons of very good restaurants close by.
I would absolutely return to this hotel. The staff in every way is amazing. Rooms are nice and clean . Staff is very friendly and helpful. From the front desk to the concierge to the wait staff. Has a decent gym, restaurant and bar. Location is excellent also.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Great location. Quick walk to Michigan Ave.

Posted 26-Jan-2015
Pros: The lobby, the room, the staff, the location.
Location: Michigan Ave, the stop for the trolley tour and many great restaurants are within walking distance.
The hotel staff were so courteous and helpful. I felt like a VIP the entire time I was there.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

The perfect choice in Chicago

Posted 23-Jan-2015
The best hotel I have stayed in Chicago. Service to customers is outstanding and I was wowed by the front desk staff with their exquisite welcoming. Room was warm, confortable bed, gigantic bathroom, ammenities of all sort: a true example of French taste and attention to detail. Not to mention the excellent price for such a great room and location. A very pleasant experience for a 1 night stay that stands out among all my recent business trips!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom MN

Theatre in Chicago

Posted 22-Jan-2015
From the moment we pulled up to the hotel until we left the service was outstanding. We walked to dinner and to the theatre with ease --we can't wait to stay there again. It will definitely be our hotel of choice when we stay in Chicago!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2015
Very cozy and comfy. Very nice staff would recommend to friends and family
5 out of 5
Recommended
for Families
by A verified travellerfrom Houston

Excellent

Posted 19-Jan-2015
Pros: We liked everything; from the strategic location and unique personal attention to great quality food, accommodations and overall experience.
Cons: The price of the food in the restaurant is high, but worth it.
Location: Shopping and restaurants within walking distance. Museums and music venues within short cab rides.
My wife, two (older) children and I took a quick trip to Chicago for the weekend. We booked this hotel mainly for it's convenient location and comparatively affordable rates. In fact, it was so affordable that while we initially booked a room with two doubles, my wife and I booked another room for ourselves when we got there. We were thoroughly impressed with the Sofitel quality. The architectural design and great personal service are unique experience for families that value such attributes. Pictures of Picasso and other artists line the walls and blend in with the rest demonstrating a commitment to aesthetic values beyond the provincial effort of other places. Our trip to the Art Institute over the weekend seemed to fit perfectly. The food was equally great although here I must admit, a bit pricey. There is a BOSE radio in every room (at least the two we were in) and that meant a lot to me. Along with the things mentioned above, this small attention to detail overwhelmingly makes Sofitel experience "worth" more than many other hotels in the area that boast luxury at its corresponding price. Highly subjective review, I know. But we were sufficiently and pleasantly surprised enough to share a positive experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Location

Posted 12-Jan-2015
Great location Amd easy parking. Close to shopping. Clean nice rooms at a great price.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Batavia

Great rate for New Years Date

Posted 07-Jan-2015
Pros: In room couples massages, close proximity to Gibsons Restaurant.
Location: dined at Gibsons.
We asked for an received an early check in since we ordered in room massages. The masseuses arrived on time and set up their tables as coordinated by the hotel. It was a very nice room, very comfortable. We at breakfast in the morning which was nice. The service in the restaurant was a little slow, but we weren't in a hurry, so they may have sensed that. Great Stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Last Minute Getaway

Posted 06-Jan-2015
Excellent choice for a last minute getaway. Hotel is conveniently located within walking distance or a short cab ride of most major attractions and an abundance of great dining!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom rockford,IL

Great Hotel

Posted 05-Jan-2015
This was the nicest hotel I have ever stayed at. The staff was polite and helpful and the room was very clean and comfortable.