Ratings based on 2,086 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 14-Aug-2014
Pros: Everything worked well!
Cons: The parking was extremely expensive!
Location: Shopping, Shopping, Shopping
Excellent Hotel! Close to everything, especially shopping, dining, entertainment!
5 out of 5
Recommended
for Couples
by A verified traveller from Geneva

nice hotel down town Chicago

Posted 13-Aug-2014
Pros: location design clean
Cons: yes the bed
Location: lake , Michigan avenue shopping, restaurants
good experience and good comfort the bed needs probably to be changed soon very nice staff and very clean great location for restaurants and also close to the beach
5 out of 5
Recommended
for Everyone
by A verified traveller from v

Great option to know chicago

Posted 12-Aug-2014
Very close to the Beach, restaurants and Michigan avenue, you could reach it bye train from the Airport, Just blue line to Washington and then red line to chicago red. Walking distance to state avenue for shopping and dinner. The rooms are great and very comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Posted 12-Aug-2014
Great stay. Ideal location. Helpful and friendly staff. Would definitely book again and I live in Chicago!
5 out of 5
Recommended
for Everyone
by A verified traveller from North Bay Ontario

Excellent location and food

Posted 11-Aug-2014
Professionally operated. Very clean. Attentive staff. Great location near Ditka's Restaurant and shopping at Water Tower Place. Walking neighborhood. $8 cab to Wrigley Field. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from State College, PA

Great hotel, great location

Posted 11-Aug-2014
Great hotel chain. Sofitel hotels are our default hotels. We are never disappointed. We always get junior suites. Chicago is no exception. Avoid city view. Also skip the restaurant. Chicago has better restaurants elsewhere. But stay at the hotel. Great service, great accommodations, great location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Columbia , MO

Good hotel for the price

Posted 11-Aug-2014
Room was small and we had one small issue of cleanliness with the room which was quickly remedied. Hotel over all was very clean and quiet. We could hear some road noise in our room but had a white noise App which drowned it out. Overall a good hotel and for $200 a night I would reccomend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2014
Everything was fine except the room size, too small
5 out of 5
Recommended
for Everyone
by A verified traveller

great service, lovely room

Posted 09-Aug-2014
very pleased with this hotel, staff was very kind and caring, room and bed were very comfortable, bathroom was gorgeous, complimentary coffee and croissants in the morning, too!
5 out of 5
Recommended
for Everyone
by A verified traveller from Woodbridge

Clean and nice hotel would definitely recommend

Posted 08-Aug-2014
Pros: very clean...the only thing it didnt have a coffee machine in the room
Cons: room needs a coffee machine
1st time in chicago and i loved it!! cant wait to go again