Ratings based on 2,533 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston, Tx

Nice hotel close to shopping

Posted 02-Mar-2015
The hotel is close to the shops on North Michigan Ave. It is also within walking distance to Willis Park. The staff is overall very friendly except for the bellman. They seem a little annoyed when we dropped of our luggage since our room was not ready.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NY, NY

Good business hotel

Posted 28-Feb-2015
Was there all week and very comfortable. Great location, comfortable bed, clean, good restaurant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

Very close to shops. Great waiter for dinner.

Posted 27-Feb-2015
Had a great time celebrating my birthday at the hotel. Very helpful and accommodating staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Bend, IN

Nice location

Posted 24-Feb-2015
Very nice experience. Staff was very helpful. Room was a bit small but view was good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Amazing hotel

Posted 23-Feb-2015
Amazing! Close to everything. Amazing staff and nice hotel bar, the best in Chicago
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent downtown location.

Posted 18-Feb-2015
Pros: Enjoyed the whole stay.
Location: Great pizza joint around the corner.
Made a business trip much more comfortable! Recommend to all!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2015
Great all around experience. Perfect location. wonderful staff. Very cool bar.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 16-Feb-2015
It's Gold Coast shopping restaurants and bars. Great rooms and cozy bar. The staff is awesome
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wisconsin

Pro Sofitel

Posted 16-Feb-2015
Pros: See comments above. The Chicago Sofitel is also a striking-looking building from the outside, with a sufficiency of efficient elevators.
Cons: Our room was rather smaller than I would have liked, with too little drawer space. But I dare say more expensive rooms/suites have more space.
Location: The hotel is very close to the Water Tower and Michigan Ave luxury shopping, also walking distance Chicago Museum of Contemporary Art.
We stay in Sofitel hotels when we can, so far in Chicago, New York, Philadelphia, because they offer a fine staff, some modest luxury, central locations, great beds, and quiet, well-outfitted rooms. These virtues certainly obtained at the Chicago Sofitel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom lafayette IN

Nice stay

Posted 16-Feb-2015
We love this place room was nice and clean good are too.