Ratings based on 1,936 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Beautiful Hotel!

Posted 28-Jul-2014
Pros: Close to all "must see" destinations in Chicago. We walked everywhere!
Location: Close to Water Tower, Navy Pier. Magnificent mile, 40 min. train ride to Wrigley
Hotel was stunning, clean and the staff were so nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, CA

Amazing!! It doesn't get better than this!!

Posted 28-Jul-2014
Pros: People extremely warm and helpful and seemingly very concerned about our well being.
Cons: Nothing.
Location: Phenomenal location!
We loved this hotel!!! Compared to another hotel we stayed in the area for same price, it was such an incredibly superior experience!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Adelaide Australia

Excellent

Posted 22-Jul-2014
Pros: Location, decor, comfort , staff service, alla carte breakfast and politeness of staff.
Cons: Nil View will imprve when nearby construction complete but that cant be helped.
Location: Walk to anywhere in the heart of Chicago city or Lake.
First time in Chicago provide for a memorable experience. Room was very comfortable and clean, staff very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, GA

Nice!

Posted 21-Jul-2014
Pros: Beautiful hotel. Great location. Wonderful staff.
We enjoyed our stay at the Sofitel in Chicago. Highly recommend!
5 out of 5
Recommended
for Couples
by A verified traveller from Scotland

Great hotel near Michigan Avenue

Posted 20-Jul-2014
Everything was ideal for our requirements. We arrived late in the evening and were checked in quickly in a friendly, welcoming and courteous manner. All staff were helpful and polite.
5 out of 5
Recommended
for Everyone
by A verified traveller from Angola, IN

Great getaway stay!

Posted 20-Jul-2014
We called over a few days ahead to get directions from Millennium Station to the Sofitel using the CTA. We rode to Chicago on the South Shout Line. The concierge gave us excellent directions that got us to the Sofitel quickly and easily. The check-in staff was friendly and efficient. Whenever we were traveling around the city, the concierge was great about getting the information we needed and providing discounts without us requesting them. It was a great total experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2014
A great stay at this beautiful hotel. Wonderful breakfast. A very helpful and professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2014
Location: Very near to the John Hancock building!
My sister and I only stayed 1 night but they had the most comfortable beds and we had a gorgeous view of Chicago!! Wonderful bathroom!! Very clean and comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2014
Cons: The dinner menu in the hotel restaurant is limited.
The hotel is very quiet and comfortable. The staff is very friendly and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

A great choice

Posted 16-Jul-2014
Clean; comfortable; perfect location; staff were friendly; easy to grab a great breakfast; or a late night drink..very happy with the selection.