Ratings based on 2,706 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Newark, NJ

Great location just off Michigan Ave.

Posted 28-May-2015
Pros: Funky European feel.
Location: Near shopping, dining, and not far from the business district.
Staff were very helpful and attentive. Free coffee all morning was great.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Carlsbad, CA

French experience in Chicago!

Posted 27-May-2015
Pros: Room, Staff, Restaurant, View, Location, Amenities (the beds were amazing!), Croissants (real French ones from a local bakery), Four star feel!
Cons: the stay was perfect
Location: Water Tower campus of Loyola Chicago, the El Train, Magnificent Mile, local restaurants, friendly cab drivers,etc.
From the moment we walked in, the hotel staff was friendly, greeting everyone with Bonjour! The room was clean, had a view of part of downtown Chicago, and we felt we were in a four star hotel (which is what we bid for). The Hotel is exactly where they said it was: Water Tower district of Chicago. This was important to us because we were there to look at Loyola Chicago's Water Tower Campus, and it was only a three minute walk. We were also a two to three minute walk to the subway and getting around was very easy. They offered umbrellas every time it rained, were helpful with getting cabs, and each afternoon after a busy day in the city, we were excited about heading back to the Sofitel to relax and regroup. The food at the Sofitel is amazing, from the complimentary croissant and strong coffee they offer every morning for early birds, to the lunch and dinner in their dining room. Their lobby is inviting; they have several areas in the lobby for guest to interact outside of the room, and the staff serving drinks downstairs is friendly. What else can I say? We thoroughly enjoyed our stay and hope to return soon to The Sofitel!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Santa Fe, NM

Great location for the hotel.

Posted 26-May-2015
Pros: The location of the Sofitel is perfect. Great shopping and could catch a train or bus to other parts of Chicago.
Cons: It's pricey, but it's all about the location and the excellent customer service, and the cleanliness of the property.
Location: Shopping is surrounding the hotel. Easy to get to other locations.
Loved the hotel and especially the staff. The restaurant employees were very friendly and always had a smile for you.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom miami

Great hotel and location

Posted 26-May-2015
This was the most amazing trip ever. The hotel is minutes from everything.
5 out of 5
Recommended
for Families
by A verified travellerfrom Salt Lake City, UT

Beautiful Hotel in a great location

Posted 26-May-2015
Pros: Location, room size and d├ęcor, comfortable beds
Cons: Bathroom - per comments.
Location: Tons of activities, restaurants, and shopping in walking distance. This also feels like a very safe and active area.
We spent two nights at this hotel in May, 2015. We were traveling with our 11 and 8 year old sons and stayed in one of the Premier Suites. The room was the perfect size for our family- they had the living / sitting area with a sofa bed and separate couch, so they each had their own place to sleep and were separated from the bedroom by a large bathroom. This was a beautiful hotel. Staff was very friendly and check-in / check-out were a breeze. We didn't eat at the hotel at all, because there are so many options nearby. The only negative comment I have at all (and it's very minor) is that there is no lock on the bathroom door and the toilet closet area is just a clear glass door - so it's a little awkward when traveling with older kids. Otherwise this was a great hotel, perfect sized room for us, and we would stay here again or recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, close to all sightseeing areas.

Posted 26-May-2015
Pros: Location, cleanliness
Chicago was great, the hotel was in the perfect location, close to all the major tourist attractions and close to all transportation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-May-2015
Nice hotel near MAg mile shopping district. Walking distance to restaurants and night life. Parking is $40-$60 over night. That was the only negative about our visit but will do it again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Quiet, elegant & optimal location

Posted 25-May-2015
Pros: location, location, location !
Rooms (not bathrooms) could use a facelift (carpets). Great and helpful staff (cocierges), with an excelllent location in a quiet area of town.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom canada

nice hotel accessible to everything

Posted 25-May-2015
Fantastic location and staff was so helpful and pleasant. Rooms were so comfortable. Highly recommend anyone to stay here.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego

Perfect spot at gold coast in Chicago

Posted 23-May-2015
Pros: Location and decor. The bed was one of the most comfortable we have had in a hotel.
Location: Close to the el, restaurants, bars and shops. There is a grocery store right around the corner with a great wine selection.
Just 2 blocks from the el and near numerous restaurants and bars. This hotel is in great spot to explore Chicago. The staff was great.