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Seneca Hotel & Suites

200 E Chestnut St Chicago, 60611 Illinois

European-style hotel across from the John Hancock Center

Near shopping
Located across the street from the John Hancock Center observatory, this city-center hotel is 1 block from Magnificent Mile shopping, and 2 blocks from Lake Michigan's lakefront running path. Show more
Fitness shower
Seneca Hotel & Suites has a lobby with polished wood columns sets a refined tone; a fitness center, rooftop sundeck, and three restaurants are on site.
Kitchenettes
The 190 guestrooms and 75 apartments at Seneca Hotel and Suites have dark-wood furnishings, Asian rugs, and Impressionist reproductions. Rooms include microwaves, coffeemakers, and refrigerators. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

94%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Suite - 1 King
One king bed in a separate bedroom with TV. Approximately 800–1000 square feet. Living room with TV, sofa, loveseat, and upholstered chair. Coffee table. Kitchen with microwave, stove, refrigerator, coffeemaker, toaster, dishes, utensils. Two closets. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Two phones. Voice mail. In-room safe.
Suite - 2 Queens
Two queen beds in a separate bedroom with TV. Approximately 800–1000 square feet. Living room with TV, sofa, loveseat, and upholstered chair. Coffee table. Kitchen with microwave, stove, refrigerator, coffeemaker, toaster, dishes, utensils. Two closets. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Two phones. Voice mail. In-room safe.
Deluxe Room 1 Queen
One queen bed. Approximately 300–400 square feet. Kitchen with microwave, stove, refrigerator, coffeemaker, dishes, utensils. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Voice mail. In-room safe.
Deluxe Room 2 Doubles
Two double beds. Approximately 300–400 square feet. Kitchen with microwave, stove, refrigerator, coffeemaker, dishes, utensils. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Voice mail. In-room safe.
Non Refundable Deluxe Room 1 Queen
One queen bed. Approximately 300–400 square feet. Kitchen with microwave, stove, refrigerator, coffeemaker, dishes, utensils. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Voice mail. In-room safe.
Non Refundable Suite - 1 King
One king bed in a separate bedroom with TV. Approximately 800–1000 square feet. Living room with TV, sofa, loveseat, and upholstered chair. Coffee table. Kitchen with microwave, stove, refrigerator, coffeemaker, toaster, dishes, utensils. Two closets. Bathroom with tile floor and curved shower rod. Complimentary wireless Internet access. Two phones. Voice mail. In-room safe.
Nonrefundable Deluxe Room 2 Doubles
2 queen beds. Complimentary wireless Internet access. Voice mail. Kitchen with microwave, stove, refrigerator, coffeemaker, dishes, utensils. In-room safe. Bathroom with tile floor and curved shower rod.
Non Refundable Suite - 2 Queens
2 queen beds. Complimentary wireless Internet access. Voice mail. Kitchen with microwave, stove, refrigerator, coffeemaker, dishes, utensils. In-room safe. Bathroom with tile floor and curved shower rod.
Limited Time Offer- King Suite
1 king bed. Desk. In-room safe. Wireless Internet access - complimentary. Cable/satellite TV. Multi-line phone. Voice mail. Clock radio. Kitchen. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Smoking rooms.
Standard Queen - Limited Time Offer
1 queen bed. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Cable/satellite television channels. Multi-line phone. Voice mail. Clock radio. Kitchen. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Rollaway beds available. Air conditioning. Climate control. Daily housekeeping. Smoking permitted.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Check-in time starts at
  • Pets not allowed
  • Early departure fee charged
  • Minimum check-in age is 21
  • American Express accepted
  • Carte Blanche accepted
  • Diners Club accepted
  • Discover accepted
  • Eurocard accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: USD 32 per night
    • Valet parking fee: USD 50 per night (in/out privileges)
    • Breakfast fee: USD 10 (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Audio-visual equipment
  • Number of floors - 17
  • Banquet facilities
  • Year Built - 1924
  • Valet parking (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business services
  • Concierge services
  • Multiple large conference rooms
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Event catering
  • Fitness facilities
  • Laundry facilities
  • Limo or Town Car service available
  • ATM/banking
  • Multilingual staff
  • Total number of rooms - 265
  • Parking (surcharge)
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Beauty services
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Dial-up Internet access - complimentary
  • Multiple small meeting rooms
  • Secure parking
  • Valet parking
  • Room service (limited hours)
  • Number of meeting/conference rooms - 3
  • Number of restaurants - 3
  • 24-hour business center
  • Self parking
  • Suitable for children
  • Umbrella
  • Wedding services
  • Wheelchair accessible

Rooms

High ceilings and crown moldings accent guestrooms and suites at this Chicago hotel.

All accommodations come with full kitchens: sinks, microwaves, stoves, refrigerators, coffeemakers, dishes, and utensils. Bathrooms have tile floors and curved shower rods.

Wireless Internet access is complimentary.

The building contains 265 units—75 residences and 190 guestrooms (120 are suites).

Seneca Hotel & Suites, Chicago,  Illinois, Rooms Guest Room

Room Amenities

  • Smoking permitted
  • Air conditioning
  • Cable/satellite television channels
  • Wake-up calls
  • Complimentary newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Extra towels/bedding
  • Multi-line phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Clock radio
  • Desk
  • Climate control
  • Voice mail
  • Rollaway beds available
  • Microwave
  • Kitchen
  • Complimentary toiletries
  • Wireless high-speed Internet access (complimentary)

Dining

Francesca's on Chestnut - Serving cuisine of Rome and the surrounding areas of Tuscany, Umbria and Lazio, featuring an intimate trattoria setting with an antique Brunswick bar and 40-person private dining room with a fireplace.

The Saloon Steakhouse - Attracts a crowd for after-work drinks at the bar, where a collection of signed baseballs and footballs is showcased. Open for lunch and dinner.

Chestnut Street Café - Casual restaurant with an airy, contemporary atmosphere. Serving breakfast and lunch. Menu includes soups, salads, and sandwiches.

Seneca Hotel & Suites, Chicago,  Illinois, Dining Restaurant

Recreation

  • Boating nearby
  • Kayaking nearby
  • Sailing nearby
  • Volleyball nearby
  • Bicycle rentals nearby
  • Fishing nearby

Spa

  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Seneca Hotel & Suites

4.5
out of 5
avg. guest rating
Hotel service:
4.4
Hotel condition:
4.2
Room cleanliness:
4.4
Room comfort:
4.4
Location:
4.8
Neighbourhood:
4.8
95%

of guests recommend

out of 430 reviews

Write a review of this hotel

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A Traveller from Mishawaka, IN
5.0
out of 5
Recommends this hotel
Posted 12 Dec 2011

“Great hotel at a great location”

Excellent stay

Simone C from Fleet, United Kingdom
4.0
out of 5
Recommends this hotel
Posted 12 Dec 2011

“Excellent value for money”

I stayed at The Seneca Suites with a friend for 3 nights to do some christmas shopping. The staff were very friendly and helpful at check-in. The rooms have had a make-over since our last visit which was a welcome surprise. (It had started to look a bit tired and dated) Our only complaint was that we had requested bedding be provided for the pullout sofabed. This request was in our reservation, plus, we emailed the hotel a few days before our arrival, to remind them of this. It was not in the room. As we set out, to start our shopping, we requested it be brought to the room whilst out. On our return, it still had not been provided. I felt as though I was being a 'pesty guest', when I needed to call down for it yet again. It was brought, however, immediately after the phone call down to reception. The room was extremely clean, spacious and quiet! My friend and I both commented how quiet the hotel was during our stay. We even used the gym, which is very adequately equipped. The breakfast restaurant is not fancy but the food was freshly cooked to order and delicious! I will happily stay here again and have already recommended it to family and friends! It was a fantastic price for the location and size of accomodation.

Barbara G from Wisconsin
5.0
out of 5
Recommends this hotel
Posted 8 Dec 2011

“Will be back for sure!”

This is the second year my friend and I stayed at the Seneca Hotel and after a wonderful experience last year, we didn't think it could get any better. The staff (many of whom we recognized from last year) were all friendly, helpful and courteous. The room we had was immaculate and the bathroom newly remodeled and perfect for 2 women doing hair and makeup at the same time! The location was perfect for us - right behind the Water Tower Shopping Mall and only 1 block from Michigan Avenue, where you can easily take a bus down to the other end of town. All in all, I would recommend this hotel to anyone who wanted a comfortable and convenient location to many great stores,restaurants and attractions.

Area recommendations
Up and down Michigan Avenue (all the great shops), The Art Institute, the area around Macy's on State Street and Old Town.
A Traveller from Muskegon, Michigan
2.0
out of 5
Does not recommend this hotel
Posted 7 Dec 2011

“Front Desk and Management Very Rude”

We had a couple complications with our booking and the hotel hung up on me twice. The problem was easily fixed, and it could have been fixed in a much more timely matter if they would have listened. Not satisfied at all.

A Traveller from Morton, IL
3.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“Old Hotel”

This hotel is old. The rooms haven't been updated for several years. It is clean. The staff was friendly. The lobby is very nice. I would recommend only because of the location.

A Traveller
4.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“chicago hotel”

was very good for the price

A Traveller from Virginia
4.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“Ok - will go back if nothing cheaper is available”

Was little expensive. Front desk little rude, but couple were nice. Was told breakfast was part of my reservation but when I went there was told it wasn't. But another front desk lady gave me a complimentary coupon for some reason! So, it was Ok. Location wise is great. Not the best hotel I have stayed in for more than 125 a night. Will stay again if the Hilton or Renaissance don't give comparable rates.

Dining
Try Kara's cooked - very good vegetarian food. Their Flotula is superb and the German double carob cake, as well as the thai skewers (with the BBQ sauce, not peanut) is great as well.
A Traveller from BRISTOL, UNITED KINGDOM
4.0
out of 5
Recommends this hotel
Posted 24 Nov 2011

“Value for Money”

we booked a De-luxe 2 Doubles with breakfast. The room was small Shabby with no seating area and a open hatch Kitchenett,from one of the beds you looked straight at the fridge/freezer. We explained our disappointment to reception and were moved the next day to a suite 2 doubles with a generous seating area, closed off kitchenett, ample wardrobes and of a large size room to relax whilst in Chicago for our weeks stay. Breakfast was acceptable but not usually hot enough, one occasion I sent cold eggs back for replacement, this was no problem. Overall the staff were helpful. Our room was kept very clean by our maid. The only down side I feel could be improved are the condition of the bed pillow which were small flat and lumpy foam. Reception said this was the only pillow type they provided. Also the lighting could benefit from other than twilight despite all lights switched on. The hotel looks old world charm inside at reception seating area as does the suite and room we stayed in but is kept at all times clean and tidy in appearance,

Area recommendations
For shopping I recommend Michigan Avenue and State Street for Macy's.
When to go
Thanksgiving for the festive atmostphere and decorations all round.
What to pack
Good walking shoes/boots as you will find you are on your feet alot. Layers for clothes, cold outside very warm in the malls and shops.
Shopping
Choice is the greatest decision.
bill h from tn
3.0
out of 5
Recommends this hotel
Posted 18 Nov 2011

“a”

a

Area recommendations
Rush Street
A Traveller from Buffalo Grove, IL
4.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Great Location”

Despite being a Chicago suburbanite, with a dinner in the city we decided to make a weekend of it. The Seneca was a perfect location for our dinner at the 95th. Despite the initial room offered which had only one bed the front desk was more than willing to change our room. The almost full size refrigerator allowed us to maintain our leftovers as well as drinks and the free breakfast was a pleasant surprise. The only thing we had issue with was the temp in the room. It happened to be a unseasonably warm weekend and we couldn't cool the room down. Luckily we were able to open the windows which helped. We would definately consider returning for our next city weekend

Seneca Hotel & Suites

200 E Chestnut St Chicago, 60611 Illinois

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Nearby Points of Interest

  • Water Tower Place - 0.2 km / 0.1 mi
  • Hancock Tower - 0.2 km / 0.1 mi
  • Museum of Contemporary Art - 0.2 km / 0.1 mi
  • Chicago Water Tower - 0.3 km / 0.2 mi
  • Newberry Library - 0.7 km / 0.5 mi
  • Ohio Street Beach - 0.9 km / 0.5 mi
  • Tribune Tower - 0.9 km / 0.5 mi
  • Wrigley Building - 1 km / 0.6 mi
  • Michigan Avenue Bridge - 1.1 km / 0.7 mi
  • Architech Gallery - 1.2 km / 0.7 mi
  • Chicago Children's Museum - 1.3 km / 0.8 mi
  • International Museum of Surgical Science - 1.4 km / 0.9 mi
  • Chicago Theater - 1.5 km / 0.9 mi
  • Aon Center - 1.5 km / 1 mi
  • Chicago Shakespeare Theater - 1.6 km / 1 mi

Location Highlights

  • In city center
  • Full-service health spa nearby
  • Water nearby

The closest major airports to Seneca Hotel & Suites are:

Chicago, IL (MDW-Midway Intl.) - 15.7 km / 9.8 mi

Chicago, IL (ORD-O'Hare Intl.) - 25 km / 15.5 mi

The preferred airport for Seneca Hotel & Suites is Chicago, IL (ORD-O'Hare Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Chicago, IL, United States (ORD-O'Hare Intl.)

Area:

Magnificent Mile - River North, Illinois, United States of America: Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

Seneca Hotel & Suites

200 E Chestnut St Chicago, 60611 Illinois

Most recent booking for this hotel: less than 30 minutes ago.
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