Ratings based on 3,299 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 25-May-2015
Not a family hotel, worn down room, room service phone operator not friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago Far South Suburbs

Nice Small hotel, nice roof top bar

Posted 25-May-2015
Overall our stay was good. The sofa bed didn't have extra pillows so that was a little uncomfortable. The service was very good and I really liked how guest services would text me during my stay to see everything was going.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
The hotel was good and really well located if you want to visit the magnificent mile.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful, spacious room and great staff.

Posted 21-May-2015
Enjoyed our stay, it was a nicely appointed boutique hotel that was very clean and very professional. Our room was very large and luxurious. I would stay there again and recommend it.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sonoma Ca

A good choice, well located

Posted 21-May-2015
Pros: location
Cons: elevator service, carpet maintenance
A good choice that is well located to the Michigan Avenue shopping district. This not a five star upscale property but rather a good mid point property. The rooms are spacious and especially good if yours has been renovated and maintained. Worth a try but check certain expectations at the front door.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-May-2015
Great location. We had a suite so no problem with size. The elevators were very small and there were only 2 so getting up to room was time consuming and hard to fit stroller, luggage and people Nice hotel and valet was super friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified travellerfrom dc

Close to downtown and the beach!

Posted 11-May-2015
Donut shop in the lobby is great! Not a hotel recommended for a family since the rooftop bar can be heard. But I loved the ambiance.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-May-2015
Zimmer sauber, gute Lage, Personal freundlich. Insgesamt empfehlenswert!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2015
Amazing staff. Great location. Had an excellent stay here. Would highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel,, parking sucks!!!

Posted 03-May-2015
Stayed here after a night on the town for my ten year anniversary. Nice hotel, friendly staff,, two blocks off Michigan av avenue,, on close walking distance to the magnificent Mile.... Everything OK except parking,, 67 bucks a night for valet and self park is a couple blocks away in a garage at 32 bucks a night which we had to find on our own because the bellhoper directions suck.... Outrageous parking!!!