"Super cool hotel, great staff, great location"
Stayed for two nights during week, first time visit to Chicago for my sons. First impressions -- and all on-going impressions - were very, very good. The interior design used for this hotel (entry, lounge, rooms, hallways on floors) is modern, and cool, and edgy. My kids (teens), especially, loved it. They GASPED when we entered our room - floor to ceiling windows, cool furniture, lighting, colors. They had to take pics immediately to send to friends. Thank you to the sweet woman who upgraded us (to a corner room!) without my request. Room was clean, well-stocked, comfortable. Noise level coming from within hotel was non-existent, but you do hear sirens and other street noises during the night. The Staff were fantastic - there wasn't a bad one in the bunch. All welcoming, attentive, kind, helpful. Didn't make me feel like I was inconveniencing them when I needed eight dollars worth of quarters for laundry, or forgot to grab something from the suitcase they JUST locked up for me (after we checked out, when we were site-seeing before going to airport), or needed directions to closest blue line.
Becky from Minneapolis