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Reviews of Motel 6 Villa Park, IL - Chicago West

2 out of 5
Motel 6 Villa Park, IL - Chicago West
10 W Roosevelt Rd, Villa Park, IL

Reviews

6.8
Rating 10 - Excellent. 214 out of 874 reviews" "
Rating 8 - Good. 252 out of 874 reviews" "
Rating 6 - Okay. 169 out of 874 reviews" "
Rating 4 - Poor. 99 out of 874 reviews" "
Rating 2 - Terrible. 140 out of 874 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shakir, Aurora

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, respectful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Frankie

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing
Stayed 1 night in Apr 2024

2/10 Terrible

George

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
awful sleeping conditions bad beds , thin pillows and loud noise partying on saturday and they did not honor the expedia rate-
Stayed 3 nights in Apr 2024

2/10 Terrible

Monty Bushnaq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 1 Apr 2024
Hi Monty, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

latasha

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Some shady residents there.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Michael,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Charisma

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Charisma,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

linda

Travelled with partner
Disliked: Amenities, property conditions & facilities
Last time we were her was about 2 years ago. Under new ownership. Really has gone down in overal upkeep and appearance. I swear everyone was smoking pot. The whole complex reaked of it. Bathroom was not as clean as in the past. We definitely won't be staying there again.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Charisma

Stayed 1 night in Jan 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was terriɓle !
Stayed 1 night in Jan 2024
Response from Nancy Y. on 24 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Shannen

Liked: Cleanliness, amenities
The newly remodeled rooms
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Mirza

Stayed 3 nights in Dec 2023

6/10 Okay

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Artez

2/10 Terrible

Jennifer

I was charged twice for my room. Once through Orbitz and then again when I checked in. Not happy right now
Stayed 1 night in Dec 2023

8/10 Good

Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Charisma

Stayed 1 night in Dec 2023

6/10 Okay

Bradley P

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jonathan

Stayed 18 nights in Nov 2023

10/10 Excellent

Joshua

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities
They are good room
Stayed 2 nights in Nov 2023

10/10 Excellent

Noe

Stayed 1 night in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Anne

Disliked: Cleanliness
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend...
For starters, the room had a strong odor of cigarettes on entry, we left our bags to grab a bite to eat had to get the front desk involved to get back in our room, the door to room was broken and required some strong force to even open, the room was not very comfortable and there was a lot of road noise all night which made it difficult to get any sleep.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Brian,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Clean, stylish, decent area. Lots of homeless people staying at the motel temporarily. Loud homeless people.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Sean

Stayed 1 night in Oct 2023

6/10 Okay

Victory

Nothing special,
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Victory,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Mindy

Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Olga

Stayed 3 nights in Oct 2023

6/10 Okay

Tamiya

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Gerald

Bed
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi Gerald,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Rosalio

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

4/10 Poor

Mir

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom door had stains and so did the side ofbthe dressing table. Disgusting never again.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Mir,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean motel with friendly and fast service.
Stayed 1 night in Sep 2023

6/10 Okay

Latanya

Business traveller, Travelled with partner
Loud music and people hanging outside my room
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 14 Sept 2023
Hi Latanya,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Candic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot but need to get new bath tubs and stop painting over them but overall deceit hotel
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The staff were friendly and helpful.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Tania

Disliked: Property conditions & facilities
My car disappeared in the morning for no reason
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Tania,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Darmis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Darmis,Thank you for the perfect rating!!Maz K.#Team6

4/10 Poor

trina

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived checked in. Never went to room yet was running late for an event. So I arrived later that night to find the rio spelled soooo bad we cystsy in the room we went to try an get another they said none was available an the housekeeping or management wouldn't be in til 8 am. So of course we're forced to sleep in our truck til then. Only to get nothing resolved but to come back Monday to speak with manager. They did let me stay an check out at 130pm. I had to wait for a tow to come give me a jump start my battery had went dead
Stayed 1 night in Aug 2023
Response from Nancy Y. on 18 Aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Juvenal

Stayed 1 night in Jul 2023

6/10 Okay

Byron

Stayed 2 nights in Jul 2023

8/10 Good

Enrique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

dailiny, West New York

Liked: Cleanliness, staff & service, property conditions & facilities
So nice and friendly people
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Dailiny, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Brandon

Disliked: Cleanliness, property conditions & facilities
I booked for two nights and left after one day, terrible noisy neighbors..they threw empty alcohol bottles down by car and there was cigarette butts on my windshield, cardboard boxes empty and ripped sitting next to my driver door, yelling at dogs in the day and drunk partying at night, I wish I could get at least half of my money back for that super inconvenient stay, I will NEVER go back to a motel 6 again!!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Brandon,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Room needs repair, bathroom door would not close, gap between entry door and floor
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi James,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Elena

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
.not so good , check on the attendant was very rud
Stayed 1 night in Jul 2023

6/10 Okay

Lauren

Stayed 3 nights in Jul 2023

2/10 Terrible

Melissa

Travelled with family
Front desk office stinks like Mold soon as you walk in. Staff are not very friendly. When I needed something I could not get it because housekeeping did not speak English. There was dogs 2 doors down from the room I was in that were very loud. Toilet kept clogging. There was a cockroach crawling in the bathtub. I chose this place because it’s what I could afford. I will never stay at Motel 6 again
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Melissa,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6