Ratings based on 3,177 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 26-Jan-2015
Very efficient, friendly service. Noise in ventilator was fixed within 10 minutes of my call to front desk.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2015
Great location, walking distance to museums, shopping and worl class dinning. The martini bar is cozy, romantic and the service is excellent
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Livonia MI

Nice hotel, close to downtown.

Posted 26-Jan-2015
Stayed for a weekend trip to Chicago, had stayed here before a year ago and liked it so much I booked a room again. Nice clean, comfortable beds and rooms. Having all the shops and food within walking distance is fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight trip to Chicago

Posted 25-Jan-2015
Excellent historic hotel. Interesting architecture and style. Fairly clean. Helpful staff. Wonderful location. One noted issue was no coffee in room or lobby. Otherwise a great 4/5 experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Water Tower district.

Posted 24-Jan-2015
I enjoyed the suite, particulary the rain shower.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom j

Weekend trip

Posted 23-Jan-2015
Love the shower. Great location. Comfortable bed. Small elevators. Great trip
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stoney Creek, Ontario

Nice hotel close to everything you need

Posted 23-Jan-2015
Amazing hotel close to everything. Excellent staff friendly and very helpful. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller

Cool hotel

Posted 23-Jan-2015
Pros: The hotel is updated but still has a lot of old charm.
We had a great time. The hotel was cozy and comforting. The condition was great, we only had a problem trying to get the hot water to work. What the hotel lacked in hot water delivery they made up for with everything else. We walked every where, most places are within the mile.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom IL

Great stay

Posted 21-Jan-2015
Very nice place. Great service. Great martinis. Very clean and classy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St. Charles, MO

Nice hotel and great location

Posted 20-Jan-2015
My only complaint was that the room was stuffy. I couldn't open the window. But other than that it was excellent and a great price.