Ratings based on 3,670 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, amazing staff!

Posted 03-Aug-2015
The room was small for the four of us, but the beds and sheets were outstanding! Would stay here again in a heartbeat.
3 out of 5
Recommended
for Everyone
by A verified traveller from milwaukee

Posted 02-Aug-2015
Pros: old charming
Cons: cost of food
Location: location great, could walk around safely
pleasurable, no hassle, very pleasant, friendly employees. your hotel is very old and in places it really shows, but still charming. biggest detraction is breakfast. way too pricey for what u deliver. would have been better off doing buffet, but thought way too much food. when u add in 3.50 per cup of coffee,, please. breakfast cost us more than dinning the evening before at the hilton. which had wonderful food.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel great staff

Posted 02-Aug-2015
Pros: location and staff service
Cons: not really
Location: location was great. close to shopping, the beach and great restaurants
The hotel is in a great location and the staff was terrific. There were 2 instances where we asked for someone to come to the room and they were there in minutes, and extremely helpful. All was good and would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 02-Aug-2015
We had a wonderful time. The hotel is in a great location. Close to the lake and Navy Pier and beautiful Michigan Ave with beautiful flowers.
5 out of 5
Recommended
for Everyone
by A verified traveller from NE

super great assistance by staff with information

Posted 31-Jul-2015
Pros: Sheryl in front lobby
Cons: queen beds instead of full size
Location: resturaunts, lake, plays all near by
needed queen beds instead of full size Sheryl was super in the lobby great location
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Great location

Posted 30-Jul-2015
Great location in the north side, walkable friendly neighbor and close to world class shopping. Staff was responsive.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jul-2015
Great location. Clean. No room service though. You can order delivery service for food.
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Very nice place close to downtown

Posted 29-Jul-2015
Easy check in and check out. Close to transportation
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jul-2015
Great hotel, close to everything the Miracle Mile has to offer! Friendly staff. The room was a good size (standard king room) and it was very clean. The workout facility could be a bit bigger but the equipment was great!
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful experience

Posted 29-Jul-2015
Great hotel, perfect location; make sure to ask for foam pillows if you are not a down pillow fan!!!