Great beds, great staff, very clean, beautiful view. The valet service was not helpful and it made for a stressful time finding parking. The room was so great. We were surprised at how hot it got, but the fan was not very strong, and after 2 hot showers, the room was very warm! Didn't matter for the over all positivity of the stay. We would stay again!
This hotel is beautiful, modern and conveniently located in downtown Chicago. The staff is ridiculously nice, and basically will do anything to make you happy. The beds are so comfortable...firm underneath but with a soft pillow top. We paid for "Club access", and it was well worth it. Delicious food all day, and an open bar during happy hour. The staff is what really sets this hotel apart...always respectful, always ready to help, always subtly there.
I chose this hotel based on the review from previous visitors and we were very pleased with the choice. The front desk people were very friendly. The room looked new, even the carpet was clean and looked new. The king size bed was excellent. We slept like babies. My husband wanted to take the mattress home. All in all it was an excellent choice.
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