Rooftop terrace

Reviews of Ivy Boutique Hotel

4.5 out of 5
Ivy Boutique Hotel
233 E Ontario, Chicago, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 523 out of 1005 reviews" "
Rating 8 - Good. 218 out of 1005 reviews" "
Rating 6 - Okay. 118 out of 1005 reviews" "
Rating 4 - Poor. 66 out of 1005 reviews" "
Rating 2 - Terrible. 80 out of 1005 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable nights stay
Stayed 1 night in Apr 2024

10/10 Excellent

Taurus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, lobby bar is tiny and closes super early. The rooms were spacious and clean. Bathrooms are great, big soaking tub, amazing water pressure. Beds were comfortable. Elevator was super slow. Overall very nice hotel, would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Zhiyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the Wired sound all night.
Stayed 1 night in Apr 2024

2/10 Terrible

Nicole

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This was one of my worst stays at a hotel. The bathtub in my room wouldn’t turn off. This was very disappointing as it’s one of the reasons I come to this hotel. The front desk agent moved my room but placed me next to a room with people who came in and out all night long. I won’t be returning to this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this to be my first time staying here it want be my last... the scenery was beautiful the rooms are very elegant and the staff are so helpful and on the spot ..thank you i will be back ...Great place!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible at the front office and the location of this hotel is perfect... The hotel is my favourite...
Stayed 1 night in Apr 2024

8/10 Good

Mitch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting to look a tad worn, with scratches on the furniture, toilet that rocks when you sit on it, old TV etc. Decent hotel with friendly staff in a good location though.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Every one was polite wish they had microwave in the room to eat left over pizza
Stayed 2 nights in Mar 2024

8/10 Good

Tonisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 2 nights in Jan 2024

2/10 Terrible

Asif

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very nice customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!!!!
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Stayed 1 night in Mar 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel. The layout & decor was beautiful. Our room was very spacious & in walking distance to a lot of attractions.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Mar 2024

10/10 Excellent

Nakisha, Moline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Desjambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near parking garages, as well as parking along the street. There are things within walking distance— which I throughly enjoyed, so that parking did not have to be paid multiple times a day. The Ivy is a very nice experience and the ambience is breathtaking. The staff was friendly and accommodating, too!
Stayed 3 nights in Mar 2024

6/10 Okay

KLIOPETRA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is extremely basic no amenities. Bar closes by 8pm, which leaves us w no drinks or dining. The room I paid for was not the room I received. I personally love bouquet hotels but the Ivy is impressive at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony, EAST CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time here at the hotel as usual. It’s my go to hotel whenever I visit chicago
Stayed 1 night in Mar 2024

2/10 Terrible

Howard

Stayed 2 nights in Mar 2024

10/10 Excellent

Dreskie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suites
Stayed 1 night in Mar 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organized
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property. Hotel room was nice and spacious for us. Some issues were the mirror TV didnt work and a few obvious wear and tear around room. The counter was chipped. It was still rose petals and dirt around the bed.

10/10 Excellent

Kianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

athena

Stayed 1 night in Feb 2024

8/10 Good

Ryan

Stayed 1 night in Feb 2024

6/10 Okay

Edgar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Place is nice, clean and pretty, bedroom looks exactly like pictures online. I lost a gold ring in the room, send email to management and they never reached out to me. Very sad.
Stayed 3 nights in Feb 2024

6/10 Okay

Jorge, Fort wayne

Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The breakfast option downstairs did not seem to be available.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 1 night in Feb 2024

10/10 Excellent

Dariyana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Marisha

Stayed 1 night in Feb 2024

10/10 Excellent

Tayvonna

Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Stayed 1 night in Feb 2024

10/10 Excellent

Ninamarie

Stayed 2 nights in Feb 2024

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHECK YOUR BILL! The hotel added charges that were not appropriate. Try p[roving a negative. I love staying at this hotel, but they added charges for the mini bar and the bar in the hotel. None of them for my room. Other than that, a truly comfortable lovely hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, located in Streeterville
Stayed 3 nights in Feb 2024

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Lyjontay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Jan 2024

6/10 Okay

Bette

Liked: Staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Better front fest service
Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the rooms are exquisite.
Stayed 1 night in Jan 2024

8/10 Good

omar

Stayed 1 night in Jan 2024

8/10 Good

Jade

Stayed 2 nights in Jan 2024