Ratings based on 2,288 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from san francisco

Try too hard to get your info, no wifi service

Posted 22-Oct-2014
Cons: Provide free wifi without tying to reward program. Sign up process for the reward program was too bothersome. Hotel staff should return phone calls
Disappointing. The hotel special marketing staff never returned the call to extend the wedding group rate as they told the wedding couple they would. Tired of waiting, we booked the room thru Expedia for the same rate. The "best view" room overlooked a parking lot, and the closet was too narrow to hang up clothes. Request to move was accommodated without hassle. Housekeeping did not really clean the room. Floor was dirty by the bed, and the bathtub not clean for bath. No way to make hot water for tea, etc.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Oct-2014
Pros: Daily happy hour at 5 pm
Location: Location is great in the heart of theater district. Shopping area within walking distance and train station is 5 minutes walking.
We stayed at this hotel for 4 nights. Hotel has great location but what we liked the most is the happy hour the hotel offers daily at 5 pm. Staff is very friendly and helpful. For sure we'll stay again on this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Great location, secure hotel, parking horrible!

Posted 16-Oct-2014
Pros: location, price
Came into town for 1 night. Check in staff was efficient and helpful. Allowed us to store our 4 bicycles with the front desk. Room size was decent, a bit on the small side, but totally doable. Like that there is a Starbucks within walking distance, Dunkin Donuts as well. Parking Fee's are a joke!!! You can park down the street for much cheaper, though don't leave valuables visible or they will be gone!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Highlands Ranch, CO

In town to run the Chicago Marathon.

Posted 14-Oct-2014
Pros: Location, staff, customer service
Cons: Nothing
Location: In the theater district. Lots of great restaurants, shopping, and parks.
Excellent location. Could walk to and from the marathon. Clean room, comfy bed. Room and bathroom a tad small, but it was no big deal.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bloomfield Hills, Michigan

Posted 13-Oct-2014
Bathroom very small. Closet space is almost nothing. However, great location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Santa Fe, NM

Great Hotel in the middle of everything

Posted 07-Oct-2014
Location: Great location for shopping. Recommend Buddy Guy's Blues Club within a 20 minute walk. Neighborhood felt pretty safe.
Really comfortable stay. Happy hour was fun in the lobby. Nice to see the odd dog coming and going. Staff were very friendly and helpful. The concierge helped find a nice brunch spot. The room was a good size, the bathroom was very small, but well appointed.
4 out of 5
Recommended
for Couples
by A verified traveller from Seattle

Convenient Location

Posted 30-Sep-2014
Pros: Location and helpful staff.
Cons: Bathroom was tight but probably nothing they could improve given the space constraints.
Location: Near theaters and within walking distance to dining; AVEC, Embeya, Girl & the Goat, Cafe Intelligentsia and all three Rick Bayless restaurants.
This hotel is stylish and located on Randolph St which is the address of many great eateries. Theaters are nearby as are several subway stops. A little farther away but really walkable, is Millenium Park, the Art Institute of Chicago and the river boat tours. I requested a room higher up to avoid the noise from the "L". We were on the 18th floor and it was fine. The only noise was from hotel guests returning late and not caring there were others sleeping! The only big negative for us was the tight bathroom but at least it was clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from BC, Canada

Terrific Location

Posted 29-Sep-2014
Pros: Everything! We had a wonderful and memorable time in Chicago. Hotel Allegro and staff was a big contributor to the comfort and stress-free stay.
Location: We walked every where, access to the trolley and the CTA helped get us to special venues like Wrigley Field, Second City and United Centre.
The location was perfect to access everything we wanted to see by either walking or public transport. The staff was excellent. We enjoyed the evening wine hours before heading out for the evening.
5 out of 5
Recommended
for Everyone
by A verified traveller from FL

Posted 29-Sep-2014
Pros: Location
Cons: Internet service
The location is convenient, staff are friendly, overall feel very good.
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Nice lobby

Posted 24-Sep-2014
Pros: The space and the staff.
Cons: Reduce the noise of the air conditioning unit.
Location: Within the Theatre district, small shops and bars close by. We walked to the train station to take the train to the airport.
A good size lobby with tea and coffee in the morning shame they did not have Breakfast tea, only flavoured teas which were very sweet. Free wine tasting in the evening was a nice surprise. A good number of chairs and sofas to sit at. Room was very nice, clean and recently redecorated, reasonable size ditto bathroom which had a lot of comp. items included.