Ratings based on 2,186 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from Grand Rapids, MI

Nice place

Posted 20-Aug-2014
Pros: Funky wallpaper in lobby. No, seriously, we are art people and enjoyed the imagery.
It was a simple day trip with an overnight stay for a musical concert. The room was a little smaller than expected, but very comfortable, clean and in a good location for us. Easy to walk downtown too.
3 out of 5
by A verified traveller from chicago, il

Note you could be next to a barking dog!

Posted 18-Aug-2014
Didn't realize until after my stay this was a dog friendly hotel. Wanted a night away from my kids but was kept awake with a barking dog. Will do my research next time. They should keep all dogs on one floor!
4 out of 5
Recommended
for Everyone
by A verified traveller from Philly, PA

Posted 15-Aug-2014
the hotel is well located and very close to the orange line i checked in through Expedia and got the room on a high floor I will come again
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto, ontario

Nice downtown hotel

Posted 10-Aug-2014
Pros: The welcome drinks and finger foods in the lobby.
Cons: No discrimination between booking from third party or booking thru the hotel.
Location: Downtown attractions and eateries are all accessible.
Our stay was great, though a bit disappointed at first when I called requesting for two double beds. I was told there's no available two double beds room and we will have one king bed. I booked for three people and I said this will not be comfortable. Then I was told by the front desk guy I was talking that " this is what you get when you booked from a third party" so rude comment and I don't appreciate it. Btw I booked thru expedia. I requested for a pull away bed and was told of the extra charge of $20.00 per day Despite of the above, we had a great stay and the ambience of the hotel was really great. I like how the guests are being welcome in the lobby through some drinks and finger foods. I feel welcome. Overall , that was a great stay.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2014
com ci com ca nothing special but good location
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkville

Very Nice.

Posted 09-Aug-2014
Pros: Its is very pretty inside. Everything has been well taken care of. It was very clean. Staff nice. Great location.
Cons: The bathroom was soooooo small. But I guess there is nothing that could be done about that. Maybe other rooms have larger ones.
Location: Close to everything. Shopping, river boat rides, WGN, parks, lake, shows and on an on.
Very nice hotel. Perfect location. The only thing the bathroom was VERY small but the hotel has been kept in excellent condition. We had a very nice stay. Chicago is soooooo much fun.
5 out of 5
Recommended
for Couples
by A verified traveller from Boston, MA

Best stay!

Posted 06-Aug-2014
Pros: Everything! Really. Don't change anything! :)
Cons: Nothing comes to my mind.
Location: Great location! Close to "L", Millennium park, museums, Harold Library, River-walk and many many other things...
Nothing to complain about!! We had a beautiful room on top (15th floor) with a great city view, nice conditioning, very clean, comfy bed and really Everything you need was there! Even charger or iron for hair... First time I met service like that! Plus the shampoo and conditioning for hair (special edition for Kimpton hotels) - just perfect!! I'm gonna buy that for home use. We had a free coffee/water with some berries (very nice idea to put it inside the jar and change berries every day!) in the morning, and wine/sangria in the evening. And the hotel itself is very beautiful with a great design and facilities and really good location! Very impressed and happy about our stay! Would definitely come again! P.S.: did use an opportunity to ride on a free bicycles.. Hope for a next time.. :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Wellington, NZ

Close to all amenities

Posted 04-Aug-2014
Nice comfortable clean hotel - lovely decor. Helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller

good location hotel and good facilities

Posted 03-Aug-2014
It was good that the hotel provide compliment coffee in the morning and it happened that on the day there was compliment wine.
3 out of 5
by A verified traveller from charleston, illinpis

My review

Posted 29-Jul-2014
Pros: The room was clean.
The rooms were too small. Most people would appreciate a bigger room.