Ratings based on 2,760 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mokena, il

Hard Rock Chicago

Posted 22-Jul-2014
Pros: That it is located on Michigan Ave
Cons: The lighting isn't very good. Its VERY dark in the halls
Location: Too much to list! The Hardrock is located on Michigan Ave. There are boat rides, Grant Park, restaurants and entertainment in walking distance
The view was HORRIBLE and the bathroom door scraped the floor so I was not able to close it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge

Great location and very comfortable hotel

Posted 22-Jul-2014
I really like this hotel. It's cool and very comfortable in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Ontario

Perfect location !!

Posted 22-Jul-2014
The hotel was great!! Staff were all amazing and very friendly. Location is close to everything from the boat tours, Millennium Park, Navy Pier, shopping and great restaurants! I would go back and recommend this hotel to anyone going to Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveller from new albany, Ohio

Great hotel on Michigan Av close to many sites

Posted 22-Jul-2014
Great hotel, love the rock artist themed floors. Comfortable bed, great views from the room. The staff was awesome and very helpful. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel.

Posted 21-Jul-2014
Great location. Friendly and knowledgeable staff. I couldn't say one bad thing about the Hardrock
4 out of 5
Recommended
for Everyone
by A verified traveller from Reno NV

Good for the price

Posted 20-Jul-2014
Good location. Comfortable room. Hotel staff upon arriving was not the best. The food at the on site restaurant was just ok. But overall it was good hotel for the price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel on Michigan Ave.

Posted 20-Jul-2014
The hotel is nicely situated near all the major attractions and the CTA(buses and trains). Friendly and efficient staff. Highly recommend that you ask for rooms above the 4th floor, because you do get noise pollution from the street and from the bar/restaurant on the main floor.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jul-2014
The Hotel was great. Our family enjoyed it a lot. Only wish that the Hard Rock Cafe was just nearby.
3 out of 5
by A verified traveller from Chicago

Convenient but shabby

Posted 16-Jul-2014
I love this hotel because its close to everything, but this last stay will have me looking somewhere new. $60 to park. The dresser sporting huge scratches in the fake wood. The shower showing tons of rust. The sink faucet barely attached. Big chunks of plaster missing from one of the walls. Tv remote didn't work. The check in and concierge were both extremely agreeable fellows, but I'm afraid the place was just downright shabby. For as much as I ended up paying for a room, I just expected more.
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis

Nice hotel, great location.

Posted 14-Jul-2014
Pros: Location
Cons: Lines of communication between staff.
Location: Navy Pier, Millenium Park, restaurants, Michigan Ave shopping all w/in walking distance.
Everything about our stay was good except the attitude of the night mgr. They screwed up our reservation, gave away one of our rooms and that we have requested with two beds. The night manager's resolution to their screw up was take the room that was left or go elsewhere at 2am at night.