Ratings based on 3,376 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Washed Up

Posted 30-Jan-2015
Cons: paint peeling off door. the radio has plug in for phone, if still have the iphone 2
Room was in rough shape. This place used to be great, and has seen better times.
4 out of 5
Recommended
for Everyone
by A verified traveller

Affordable stay on miraculous mile

Posted 30-Jan-2015
Great location right across from sweetwater tap house on miraculous mile in downtown chicago. A block away from billy goat tavern and plenty of shops. Saving money on the hotel allowed us to spend money on the experience rather than the stay.
2 out of 5
by A verified traveller

Disappointing

Posted 28-Jan-2015
Pros: The ambience and rock n' roll memorabilia. Great hotel staff.
A disappointing experience. I had been wanting to try this hotel for some time. The hotel staff were all extremely nice and helpful. Unfortunately, I ended up next to a room of partiers. Had to call security a couple of times and ultimately get a different room. The second room had a strange banging noise in the walls that the building engineer couldn't identify or correct. I wouldn't stay here again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Rockford IL

Nice hotel for a quick weekend getaway

Posted 28-Jan-2015
Loved it cause it was near all the major tourist attractions of Chicago just a walk away...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Murfreesboro, TN

Great Location on N. Michigan Ave.

Posted 26-Jan-2015
Pros: Location, location, location! Also, friendly staff.
Cons: The room lighting was a little dim. The bed was not the most comfortable; however, it wasn't the worst either!
Location: Chose this location to be between Columbia College & the Magnificent Mile. Could not have picked a better spot! Loved the ease of getting everywhere
Great location near shopping, dining and entertainment. Loved the proximity (within 2 blocks) of Millennium Park. Easy access to all the great things on both Michigan Ave. and Wacker - including our favorite places like Giordano's Pizza and Garrett's Popcorn which were both within sight distance of The Hard Rock. We stayed on the 22nd floor and enjoyed a fantastic view looking north down Michigan Ave. at the Trump Building, the Hancock Tower, the Wrigley Building, etc. The staff was super friendly and helpful!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Iowa City, Iowa

Centrally Located

Posted 20-Jan-2015
Pros: Each floor named after a certain artist.
Cons: Hard Rock Cafe should be located in Hard Rock Hotel.
Location: The parks, shopping, river view, Navy Pier and many restaurants. Hotel is in a great location.
Hard Rock Hotel was very clean. Our room was spacious and located on a corner. We had a south & east view. The staff at the front desk and valet were efficient.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Close to Chicago attractions

Posted 20-Jan-2015
Close to Chicago attractions, shopping & theater. Clean room. Front desk help was very friendly
3 out of 5
by A verified traveller

Leider mehr erwartet

Posted 12-Jan-2015
Hotel liegt an einer sehr guten Lage. Der Service war nicht so gut. Wahren zwar freundlich aber sehr Träge. Das bad war ja nicht entsprechend.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Illinois

it was great

Posted 10-Jan-2015
every thing i thought it would be . then some.....'....
5 out of 5
Recommended
for Everyone
by A verified traveller

beautiful

Posted 08-Jan-2015
Pros: the location and the style!!
nice experience!!! Beautiful Hotel, great location...!!! very Roomy ....
Comment from Hotel Management
13-Jan-2015 by Erica, Hotel Management
Thank you so much for the glowing review. We work hard to deliver a five star experience and appreciate the time you spend to share your comments with the Expedia community. We hope to see you again soon! Cheers, Carly Moore